Wingstop

528 Lake Park Ave, Oakland
(510) 763-9464

Recent Reviews

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makaveli

we got there before the order was ready on doordash and our food was still cold. they also didnt let me use the bathroom lol. rico rico vegano did (awesome restaurant and definitely recommend).

one girl didnt understand english very well. (which is okay but she didnt make an effort to get someone else)

Atmosphere: 1

Food: 1

Service: 1

Ebony Nicole

They won’t answer the phone I been calling for 5 days straight after they messed up my delivery through the app. Do not order through the app or with them at all just go to another don’t waste ur time or money

Atmosphere: 1

Food: 1

Service: 1

Kayla

Not clean, HORRIBLE customer service, waited an HOUR when they only had 4 orders on the line. cashier was cool but then we saw that he charged us for a chicken sandwich alone with a side of buffalo fries when we wanted a combo and they literally forgot the buffalo fries and our sides of sauces. and i repeat.. HORRIBLE HORRIBLE HORRIBLE customer service, no greeting, no smiles on their faces, they don’t even TALK to their customers. horrible, so glad i’m from out of town because..

Atmosphere: 1

Food: 3

Service: 1

Cristian Perafan

I came to this place to order some wings to share at home but the staff was with a rude attitude, where you could see that they were upset, giving me a not very pleasant attention, I noticed that I had an error in my order and when I asked to correct it the cashier told me that I could not to which I asked for a refund of the money to be able to reorder correctly as seen in the previous photo the cashier did not attend to me

Well, she was answering her cell phone which upset me since I also work in customer service and I am very clear about which customer service is important

You can only hear arguments and vulgarities all this process to reorder it takes 20 minutes

Food: 2

Service: 1

LaMya

Need to start hiring more English speaker for the phone someone who we ALL CAN understand even Latina Americans

Will

A proper one star Wingstop

Atmosphere: 1

Food: 1

Service: 1

Heaven Jones

Said the meal doesn't come with a side or sauce when it does. 22 dollars only on dry boneless wings. This was after trying to order online and the site not working. The online order also clearly showed sides and 2 sauces. The worst wingstop I've been to.

Atmosphere: 1

Food: 1

Service: 1

Jada

Nobody answer the phone at this location but they food good

Atmosphere: 5

Food: 4

Service: 2

Yosief Mihrateab

The workers are rude

Service: 1

American Angler

Just out kicking a can down the sidewalk minding my own business when a seagull fell to the ground holding a full bag of wings from Wingstop! All the sudden there were a dozen seagulls fighting for those spicy chicken wings along with the Korean lady that the seagull stole it from! All at once...it was over, just as fast as it started, and the seagulls had won the fight six to zero!
Well, if those chicken wings were good enough to fight for...I'm getting some! They were Amazing!☆☆☆☆☆

Food: 5

Ashley

I had a terrible experience. They gave me the wrong order I got a big back meal when I asked for the healthiest food on the menu. AND TO MAKE IT ALL WORSE I GOT ONE LITTLE TUB OF RANCH THIS IS NIT OKAY INAM VERY DISAPPOINTED!!!!!!!!!!!!

Atmosphere: 1

Food: 1

Jayla Graves

I don’t usually do bad reviews but I’m disappointed. I’m 7 months pregnant and I got food from here and the fries are so soggyyyyy and I got 25 wings and one box it was just no effort in the food.. everything is literally old, not fresh. Chicken seems old, and fries are just nasty. I had ordered on Ubereats and now I’m just upset.

Food: 1

Yeojin Lee

Everything was so salty and soggy. Ordered at 6 PM and its clear the fries were sitting around all day. They were burnt but some how the soggiest fries ive ever had. The wings were swimming jn a pool of grease and salt.

Atmosphere: 2

Food: 1

Service: 4

nyah

To whoever made my 8pc lemon pepper order at 8:32:16 Pacific Time November 26th 2024, blessing to you and your whole ancestral line 🥲 I’m so serious

Atmosphere: 5

Food: 5

Service: 5

Alonza Robinson

Great wings always

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

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