Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Zemtek Smith
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
Gennifer Spencer
Wing stop in Gainesville Fl 34th street.. JC as a manager.. dudes a clown.
Food was trash and staff is ghetto!
Aja Trier
Ordered at 7:56pm CST. Received a message from a door dash driver at 8:39 saying Wingstop allowed someone else to pick up an order they were supposed to, and they wanted to know if I received it. I had not. I still have not. I called the store after some back and forth that was quite frankly confusing as all hell because why are they letting people just pick something up without proving who they are? If they had, then why would I haver TWO DELIVERY DRIVERS? I feel like I am being lied to and gaslit and want my money back. Well, money that y'all collect within seconds you won't refund me for 7-10 business days? AWFUL AND COMPLETELY UNACCEPTABLE. This is the second time I have had problems with this location - the first they forgot to deliver my soda and then told me they were not going to bring it back out to me and that I could "come get it when I want to". IF YOU CAN'T HANDLE DELIVERIES, DO NOT ACCEPT THEM. This is beyond frustrating.
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Ruti Vidales
French fries are horrible
Tory Thomason
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Kayla M. Buell
They don’t take food health safety to serious. There hands weren’t washed or wearing gloves. They have bad hygiene all around everything was crossing contaminated.
The store in Lafayette Louisiana on congress and ambassador caffery are rude as hell. They treat their elderly customers like crap! My mother tried to use her coupon from verizon and messed it up ( yes that’s her fault) she immediately asked to cancel and redo it right then and there so the coupon would attach and they told her no she can’t do that. And they didn’t have anyone there to help her with a refund but told her it would take 6-8 days for her money anyway. So she paid and the fries they gave her were all dried out tiny crumbs that are at the bottom usually, her whole fry order was that. They lucky I don’t have time to go there today cause they’d be getting an education on customer service cause that is ridiculous. Older people deserve patience especially when they are being reasonable and not Karen’s. Needless to say we will not be back to that store or any wing stop except for when I go back in there and talk to the manager about this.
They don’t allow you to attach a picture cause I wish yall could see these fries. Somebody was being childish and petty to an older lady. Just pathetic.
Marty Fierbaugh
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
Heidi Garron
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
Hazel McGlown
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
la comida 10/10 te atienden muy bien
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
Wing stop in Gainesville Fl 34th street.. JC as a manager.. dudes a clown. Food was trash and staff is ghetto!
Ordered at 7:56pm CST. Received a message from a door dash driver at 8:39 saying Wingstop allowed someone else to pick up an order they were supposed to, and they wanted to know if I received it. I had not. I still have not. I called the store after some back and forth that was quite frankly confusing as all hell because why are they letting people just pick something up without proving who they are? If they had, then why would I haver TWO DELIVERY DRIVERS? I feel like I am being lied to and gaslit and want my money back. Well, money that y'all collect within seconds you won't refund me for 7-10 business days? AWFUL AND COMPLETELY UNACCEPTABLE. This is the second time I have had problems with this location - the first they forgot to deliver my soda and then told me they were not going to bring it back out to me and that I could "come get it when I want to". IF YOU CAN'T HANDLE DELIVERIES, DO NOT ACCEPT THEM. This is beyond frustrating.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
French fries are horrible
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
They don’t take food health safety to serious. There hands weren’t washed or wearing gloves. They have bad hygiene all around everything was crossing contaminated.
Restaurantji Recommends
The store in Lafayette Louisiana on congress and ambassador caffery are rude as hell. They treat their elderly customers like crap! My mother tried to use her coupon from verizon and messed it up ( yes that’s her fault) she immediately asked to cancel and redo it right then and there so the coupon would attach and they told her no she can’t do that. And they didn’t have anyone there to help her with a refund but told her it would take 6-8 days for her money anyway. So she paid and the fries they gave her were all dried out tiny crumbs that are at the bottom usually, her whole fry order was that. They lucky I don’t have time to go there today cause they’d be getting an education on customer service cause that is ridiculous. Older people deserve patience especially when they are being reasonable and not Karen’s. Needless to say we will not be back to that store or any wing stop except for when I go back in there and talk to the manager about this. They don’t allow you to attach a picture cause I wish yall could see these fries. Somebody was being childish and petty to an older lady. Just pathetic.
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
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