Drive thru personal was great communicated clear when speaking.
Atmosphere: 5
Food: 4
Service: 5
amr ghareeb
Blak did great job Professionally like usual
Atmosphere: 5
Food: 5
Service: 5
David Castorena
I am a returning customer and always enjoy visiting the Carl’s Jr. location in Oakley, California. During my recent visit, I was assisted by a team member named Venay, who provided outstanding service. She took my order with a warm and professional attitude, and ensured that my hamburger was served hot and made to perfection.
I truly appreciate the extra effort Venay put in to make sure I was completely satisfied with my meal. Her dedication to excellent customer service did not go unnoticed. I will definitely continue to return to this location, thanks to the great service from Venay and the rest of the Carl’s Jr. staff in Oakley.
Thank you again!
David
Atmosphere: 5
Food: 5
Service: 5
Joseph Daniel
This location has become my top choice since the Fairfield location closed. I previously had an issue with a past visit, but I spoke with a supervisor about the experience, and Rafael took the time to listen and address my concerns. He was courteous and apologetic, which I truly appreciated. Overall, this location consistently serves the best Carl’s Jr. burgers in the East Bay. I’ve been as far as Fresno, and none compare when it comes to quality and taste. Thank you again, Rafael, for turning my experience around and providing excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Matthew Pizzato
Blake and the team gave great customer service!! Food was one point as well!
Atmosphere: 5
Food: 5
Service: 5
Bryan
Food was good used the new app didn't work right. Drive thru took 15 mins.
Food: 4
Service: 2
karla heneby
Of course the best of the fast food restraunts
Atmosphere: 4
Food: 5
Service: 2
MarieDre Ramirez
My food was nice and fresh
Atmosphere: 5
Food: 4
Service: 5
Maxine N
Drive thru is questionable at best. Service is great.
So i saw that the carls jr sign is off and appears to be permanently closed. i cant find anything about it. if it is permanently closed tell me. im concerned
Atmosphere: 2
Food: 2
Service: 2
Bessie Lallas-Colling
Everything was fresh and tasty.
Parking: Lots of space to park small or large vehicles. Easy access to the freeway or downtown Oakley.
Kid-friendliness: They have a large playground.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Western Bacon Cheeseburger
6Speed Mikey
All I asked for was just a cheese burger and then 2 new hire female Karens start giving me an attitude for no reason, I’ve never been this disrespected like that going to this restaurant, every other employee there and their service was good till those 2 feminists started working there, if I wasn’t for those 2 angry hippos I would’ve gave this restaurant 10 stars, those 2 need to be fired asap.
Sandy W
No salads at this location. Code is needed to use the restroom.
Atmosphere: 3
Food: 3
Service: 3
MPyLP 4EVR
Blake was patient, friendly and fast. He tackled my extensively large order like a champ and when I asked him if he could repeat the order just to make sure I didn't forget anything he did so politely and precisely. All in all great customer service from this gentleman. ?
Drive thru personal was great communicated clear when speaking.
Atmosphere: 5
Food: 4
Service: 5
Blak did great job
Professionally like usual
Atmosphere: 5
Food: 5
Service: 5
I am a returning customer and always enjoy visiting the Carl’s Jr. location in Oakley, California. During my recent visit, I was assisted by a team member named Venay, who provided outstanding service. She took my order with a warm and professional attitude, and ensured that my hamburger was served hot and made to perfection.
I truly appreciate the extra effort Venay put in to make sure I was completely satisfied with my meal. Her dedication to excellent customer service did not go unnoticed. I will definitely continue to return to this location, thanks to the great service from Venay and the rest of the Carl’s Jr. staff in Oakley.
Thank you again!
David
Atmosphere: 5
Food: 5
Service: 5
This location has become my top choice since the Fairfield location closed. I previously had an issue with a past visit, but I spoke with a supervisor about the experience, and Rafael took the time to listen and address my concerns. He was courteous and apologetic, which I truly appreciated. Overall, this location consistently serves the best Carl’s Jr. burgers in the East Bay. I’ve been as far as Fresno, and none compare when it comes to quality and taste. Thank you again, Rafael, for turning my experience around and providing excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Blake and the team gave great customer service!! Food was one point as well!
Atmosphere: 5
Food: 5
Service: 5
Food was good used the new app didn't work right. Drive thru took 15 mins.
Food: 4
Service: 2
Of course the best of the fast food restraunts
Atmosphere: 4
Food: 5
Service: 2
My food was nice and fresh
Atmosphere: 5
Food: 4
Service: 5
Drive thru is questionable at best. Service is great.
Atmosphere: 1
Food: 4
Service: 4
Drive through staff is friendly and efficient.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Western Bacon Cheeseburger
Restaurantji Recommends
So i saw that the carls jr sign is off and appears to be permanently closed. i cant find anything about it. if it is permanently closed tell me. im concerned
Atmosphere: 2
Food: 2
Service: 2
Everything was fresh and tasty.
Parking: Lots of space to park small or large vehicles. Easy access to the freeway or downtown Oakley.
Kid-friendliness: They have a large playground.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Western Bacon Cheeseburger
All I asked for was just a cheese burger and then 2 new hire female Karens start giving me an attitude for no reason, I’ve never been this disrespected like that going to this restaurant, every other employee there and their service was good till those 2 feminists started working there, if I wasn’t for those 2 angry hippos I would’ve gave this restaurant 10 stars, those 2 need to be fired asap.
No salads at this location. Code is needed to use the restroom.
Atmosphere: 3
Food: 3
Service: 3
Blake was patient, friendly and fast. He tackled my extensively large order like a champ and when I asked him if he could repeat the order just to make sure I didn't forget anything he did so politely and precisely. All in all great customer service from this gentleman. ?
Atmosphere: 5
Food: 5
Service: 5
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