Polar Bear Rolled Ice Cream
2581 Main St, Oakley
(925) 666-8915
Recent Reviews
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Great ice cream, GREAT EXPERIENCE. We will be back for more SOON!!! ?
Parking: Excellent parking right in front of the store and FREE
Kid-friendliness: Families are definitely welcome here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Funky Monkey
Horrible. My family and I have tried many different ice cream places around the Bay Area as well as other states. This establishment by far was one of the worst if not the worst experience we've had. Service was terrible. The two workers were not at all friendly and really gave you the impression they did not want to serve you anything. And maybe becuase they both seemed over worked. They really needed a third person in there. The place was dirty, cluttered and made me feel I was in someone's garage in a weekend garage sale. The ice cream lacked any real flavor. We actually did not even finish them when we got home. (Note: we were going to dine in but the place didn't seem inviting at all so we opted to take out). DO NOT WASTE YOUR MONEY OR TIME HERE. We definitely will not return.
Atmosphere: 1
Food: 1
Service: 1
Not many topping options. My order was incorrect and when I brought it up, the kid got all sassy. Later I found something else was wrong with one of our orders and told the young lady who seemed to be in charge, and she was very apologetic and sincere. She even offered to remake for us, we were short on time, but I appreciated the gesture nonetheless.Overall it was ok.
First time here and it wasn't bad. Wanted ice cream but wanted to try something different. I got the cookie dough roll ice cream. Only negative is I wish the would have put more cookies besides the two.
Atmosphere: 4
Food: 4
Service: 4
I really like the ice cream flavors and I like how fresh the ice cream tastes, but sometimes when I go back it looks like it's closed even though it says they're open.
Atmosphere: 4
Food: 5
Service: 4
The bomb
I love this place! You have to try it. You'll keep coming back.
Delicious ice cream!
second best icecream in town also good
The best natural Elado
Restaurantji Recommends
Amazing ice cream!!!!??
Delicious!
Delicious ?. Friendly staff
Rolled ice cream is a nice concept but this place isn't it there are only few good items (fruit items). The place has nicked up walls and there a pictures and posters all over and there are flies. In short the place is just dirty and the food is sub par. If your looking for a good rolled ice cream this isn't the place.
First time coming here. Didn’t even know they were in a shopping center near me. The store windows are tinted very dark so you’ll have to make sure the open sign is lit. The store needs some renovations or upgrades so it can look brighter and inviting.They roll the ice cream in front of you which is pretty neat to watch if you’ve never seen seen it made (rolled). We ordered Rocky Roll, Mint Chocolate Chips, and Ube (Taro). My niece loved her Rocky Roll it had a lot of toppings, my friend liked her mint she rated it about 3.5 stars. My Ube was ok too. It took a few seconds for the flavor to hit my taste bud. My topping was whipped cream and sprinkles (not a fan). I kind of wish it had white chocolate shavings or Ube sprinkles.The service was great. Fast and friendly. It’s a bit pricey than normal but considering the pandemic, everything, went up in price. The sizes are confusing so make sure you look at the cup. They asked me if I wanted medium or regular (I failed to look at the cups). The regular is bigger than the medium just FYI. Overall it was ok.
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