Workers were rude...and touching the salad bar with bare hands.
Dan Krause
This is the 3rd time I've called to order pickup over an hour before closing and have been turned away by staff stating they're closing early or they have too many orders to still make and they can't take my order with an hour and 20 minutes until closing time, so basically saying they can't make a small pizza in 80 minutes. What type of business does this???? I hope you're upper management reviews this and fires the staff here for Not doing their jobs( ie take people's orders and service them, not give them bs excuses so you can go home early) I will never do business here again.
UPDATE I THOUGHT I WOULD GIVE THIS PLACE ONE MORE TRY......MY MISTAKE. THIS PLACE IS A JOKE, STOOD AT COUNTER OVER 5 MINUTES BEFORE EVEN SEEING AN EMPLOYEE. WHO THEN PROMPTLY IGNORED ME STANDING THERE WAITING TO ORDER A PIZZA, FINALLY I JUST WALKED OUT. I WILL NEVER EVER COME HERE AGAIN. CORPORATE SHOULD SHUT THIS LOCATION DOWN DUE TO STAFF NOT DOING THEIR JOBS! WHAT OWNER CONTINUES TO EMPLOY WORTHLESS AND LAZY STAFF?? READ THE REVIEWS FROM OTHERS, IT'S NOT JUST ME BUT ABOUT 90% OF ALL THEIR REVIEWS.
Atmosphere: 1
Food: 1
Service: 1
Royalty Productions
Me and my family came into the Oakley location yesterday evening To celebrate my mothers birthday , I was extremely pleased with how kind and attentive Shahlah was making sure me and my family had everything we needed to enjoy a really special day for us , our food came out all at the same time and the quality of our pizza that we received was absolutely amazing give this girl and those wonderful employees in the back a raise immediately they deserve it
Atmosphere: 5
Food: 5
Service: 5
Karla Navarrete
We called at 9:05pm to place a simple order for pick up and that location closes at 930pm they told us they were out of dough. Who runs out of it? That location always seems empty so how they run out of items? If they didn't want to bake it then don't answer the phone. The workers there do not seem friendly, they have no sense of costumer service. The owner needs to do an undercover boss episode for reals, do better RT
Charlotte McKeague
We had the worst experience here. We went to celebrate my daughter’s last game for the season and they were just SO rude. One employee sat on her phone at a table almost the entire time we were there. Everything we asked for and paid for was clearly an annoyance to them. When it was time to leave and we asked for boxes said employee on the phone told us she was on break and we’d have to wait and she didn’t know where the other employee was, mind you she’d been on “break” the whole time. Just a terrible experience all around. Not the vibe we were looking for at all.
Timothy Ringwood
They still have a Salad bar! Lunch specials. Great pizza place.
PhatKat TV
This unacceptable on every level.. the CEO of round table needs to contact me before I put this on the news
Monique Smith
I was served a large pizza that was cooked without pepperoni so cook decided to burn some pepperoni and toss it on the pizza 🍕 the worst service I received in pizza history. Please look at the pics I'm uploading
Aldo Ramos
Lady at the front ruined the whole experience she ignored me for 5 minutes then told me I have to wait 5 more minutes while she was counting money at the front, she was being extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Nora Torres
Loooove the Bread sticks the ranch dressing is to die for n the pizza is the greatest ever fresh even when I have delivery
This review goes to the shift leader named Kevin. I ordered an XL pizza with red sauce. The pizza was delivered but had barely any sauce on it. My pizza was basically cheese and bread. So I drove down to ask for some sides of red sauce to put on my XL pizza where the shift leader, named Kevin, charged me. Didn't seem like a necessary charge, since I drove down there to correct THEIR MISTAKE. I was literally the only customer inside on a Saturday evening at 5pm.
Atmosphere: 1
Food: 1
Service: 1
Lyssette Reyes
My order was placed at 5:00 pm and it said it would be ready at 5:22pm and it is now 5:52 and my order is still not ready and has not been put in the oven. The manager is telling everyone that they do not go by what we’re being told online. I asked why my pizza was still not even in the oven said they are backed up. I would not be coming back here it’s horrible and it looks also very dirty. The pizza is expensive and not worth it.
Atmosphere: 1
Service: 1
D Cal
Just leaving a quick review based solely on my experience during the ordering process.
Ordered a $300 order earlier today to be delivered on the evening to a workplace for the team. The first order took place online, but when I realized that there were going to be more attendees, I called back to see if I could add another pizza, salad, and wings to supplement the original order.
First, and foremost, the person on the phone is having a baaaaaad day. It's apparent from the tone of annoyance when I am asking questions. Second, they said that they completely ran out of lettuce, so they cannot fulfill any salad orders. Girl...that's a restaurant and takeout! This order is in a few hours. Someone should GO OUT AND BUY lettuce for your business. I have worked in numerous restaurants, and I would say it's fairly unusual for a place specializing in this type of menu to "86" lettuce this early in the day. WTH?
To cap it off, she couldn't do anything for me, in the end. I had to go back online and make a second order for the same time to be delivered. I guess now we cross our fingers that all arrives on time and together??
Very disappointing, Round Table. Can't say you would be my go-to next time.
Service: 2
Jason Dingle
Ordered a pizza apparently through a round table call center. Then the Oakley round table apparently outsources door dash drivers to deliver your pizza. In our case neither the driver or the pizza showed up. Door dasher claims we denied the order. But never took the pizza back to the restaurant. Essentially beware that round table will take your money, door dashers will take your pizza. Now we have to go through some email/call center to get a refund. This is 100% Round tables able responsibility we did not place an order through door dash. I would never recommend ordering from any company that outsources their deliveries to a 3rd party that they cannot trust.
Workers were rude...and touching the salad bar with bare hands.
This is the 3rd time I've called to order pickup over an hour before closing and have been turned away by staff stating they're closing early or they have too many orders to still make and they can't take my order with an hour and 20 minutes until closing time, so basically saying they can't make a small pizza in 80 minutes. What type of business does this???? I hope you're upper management reviews this and fires the staff here for Not doing their jobs( ie take people's orders and service them, not give them bs excuses so you can go home early) I will never do business here again.
UPDATE I THOUGHT I WOULD GIVE THIS PLACE ONE MORE TRY......MY MISTAKE. THIS PLACE IS A JOKE, STOOD AT COUNTER OVER 5 MINUTES BEFORE EVEN SEEING AN EMPLOYEE. WHO THEN PROMPTLY IGNORED ME STANDING THERE WAITING TO ORDER A PIZZA, FINALLY I JUST WALKED OUT. I WILL NEVER EVER COME HERE AGAIN. CORPORATE SHOULD SHUT THIS LOCATION DOWN DUE TO STAFF NOT DOING THEIR JOBS! WHAT OWNER CONTINUES TO EMPLOY WORTHLESS AND LAZY STAFF?? READ THE REVIEWS FROM OTHERS, IT'S NOT JUST ME BUT ABOUT 90% OF ALL THEIR REVIEWS.
Atmosphere: 1
Food: 1
Service: 1
Me and my family came into the Oakley location yesterday evening To celebrate my mothers birthday , I was extremely pleased with how kind and attentive Shahlah was making sure me and my family had everything we needed to enjoy a really special day for us , our food came out all at the same time and the quality of our pizza that we received was absolutely amazing give this girl and those wonderful employees in the back a raise immediately they deserve it
Atmosphere: 5
Food: 5
Service: 5
We called at 9:05pm to place a simple order for pick up and that location closes at 930pm they told us they were out of dough. Who runs out of it? That location always seems empty so how they run out of items? If they didn't want to bake it then don't answer the phone. The workers there do not seem friendly, they have no sense of costumer service. The owner needs to do an undercover boss episode for reals, do better RT
We had the worst experience here. We went to celebrate my daughter’s last game for the season and they were just SO rude. One employee sat on her phone at a table almost the entire time we were there. Everything we asked for and paid for was clearly an annoyance to them. When it was time to leave and we asked for boxes said employee on the phone told us she was on break and we’d have to wait and she didn’t know where the other employee was, mind you she’d been on “break” the whole time. Just a terrible experience all around. Not the vibe we were looking for at all.
They still have a Salad bar! Lunch specials. Great pizza place.
This unacceptable on every level.. the CEO of round table needs to contact me before I put this on the news
I was served a large pizza that was cooked without pepperoni so cook decided to burn some pepperoni and toss it on the pizza 🍕 the worst service I received in pizza history. Please look at the pics I'm uploading
Lady at the front ruined the whole experience she ignored me for 5 minutes then told me I have to wait 5 more minutes while she was counting money at the front, she was being extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Loooove the Bread sticks the ranch dressing is to die for n the pizza is the greatest ever fresh even when I have delivery
Restaurantji Recommends
Bring the buffet back Covid’s over.
Atmosphere: 1
Food: 1
Service: 1
This review goes to the shift leader named Kevin. I ordered an XL pizza with red sauce. The pizza was delivered but had barely any sauce on it. My pizza was basically cheese and bread. So I drove down to ask for some sides of red sauce to put on my XL pizza where the shift leader, named Kevin, charged me. Didn't seem like a necessary charge, since I drove down there to correct THEIR MISTAKE. I was literally the only customer inside on a Saturday evening at 5pm.
Atmosphere: 1
Food: 1
Service: 1
My order was placed at 5:00 pm and it said it would be ready at 5:22pm and it is now 5:52 and my order is still not ready and has not been put in the oven. The manager is telling everyone that they do not go by what we’re being told online. I asked why my pizza was still not even in the oven said they are backed up. I would not be coming back here it’s horrible and it looks also very dirty. The pizza is expensive and not worth it.
Atmosphere: 1
Service: 1
Just leaving a quick review based solely on my experience during the ordering process.
Ordered a $300 order earlier today to be delivered on the evening to a workplace for the team. The first order took place online, but when I realized that there were going to be more attendees, I called back to see if I could add another pizza, salad, and wings to supplement the original order.
First, and foremost, the person on the phone is having a baaaaaad day. It's apparent from the tone of annoyance when I am asking questions. Second, they said that they completely ran out of lettuce, so they cannot fulfill any salad orders. Girl...that's a restaurant and takeout! This order is in a few hours. Someone should GO OUT AND BUY lettuce for your business. I have worked in numerous restaurants, and I would say it's fairly unusual for a place specializing in this type of menu to "86" lettuce this early in the day. WTH?
To cap it off, she couldn't do anything for me, in the end. I had to go back online and make a second order for the same time to be delivered. I guess now we cross our fingers that all arrives on time and together??
Very disappointing, Round Table. Can't say you would be my go-to next time.
Service: 2
Ordered a pizza apparently through a round table call center. Then the Oakley round table apparently outsources door dash drivers to deliver your pizza. In our case neither the driver or the pizza showed up. Door dasher claims we denied the order. But never took the pizza back to the restaurant. Essentially beware that round table will take your money, door dashers will take your pizza. Now we have to go through some email/call center to get a refund. This is 100% Round tables able responsibility we did not place an order through door dash. I would never recommend ordering from any company that outsources their deliveries to a 3rd party that they cannot trust.
Service: 1
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