Hate the AI in the drive thru. Kept trying to order and it just yelled over us trying to sell cheesecake at 10am 😬
Atmosphere: 1
Food: 3
Service: 1
ray allen
Went in today and the lady has horrible customer service. It seems like her mood changes each visit. Today she was wearing a light green top. Hispanic lady a little full figured probably in her forties. Made me feel unwelcome today with her poor service and attitude. As I'm ordering she gives me a nasty look and told me " I can't hear you." Never smile didn't even greet me at the start. Just rude attitude today. Have seen her get nasty with other customers in the past. Wish she would leave her rude attitude at home.
Atmosphere: 1
Service: 1
Jerrod Hoover
I go to this restaurant a lot, but for some reason, this establishment is a habitual offender of constantly making meals wrong and having no accountability….. When you call the restaurant and ask how they could get something wrong when it says no on the receipt down the whole thing all you do is get excuse…. It took me four times of why exactly decided to write a review
Atmosphere: 1
Food: 1
Service: 1
Tracey “Trace”
The burgers were skimpy on the meat, cheese wasn't melted and bun somewhat dry. We've eaten at different ones and usually it's fine but this one wasn't up to standards
Atmosphere: 5
Food: 2
Service: 5
Gil Frate
I love the food and service. I accidentally left my wallet on the payment kiosk and the General manager Briseyeda returned it to me. Integrity and awesomeness!!!!
Atmosphere: 5
Food: 5
Service: 5
Alesia Foster
Showed up at this location right at 6am. No one acknowled us. Drove to window and was. Greeted with “What do you want?” Poor service. Definitely will choose another location next time!
Atmosphere: 3
Food: 5
Service: 1
Javier Gonzalez
Five stars all day
pettina Martza
I bought the California Burger at this location and it was the size of a cheeseburger the Carl's Jr cheeseburger was bigger than this burger but it cost more than the cheeseburger why is that? I had ordered the same burger at a different location before and it was bigger than this. Not a happy experience.
Atmosphere: 1
Food: 1
Service: 1
Josh Maxwell
Before I could order the drive thru ai kept adding chicken tenders and I kept asking it to remove them, she would say ok, removed but they didn't get removed. I sat there arguing with a fast food ai, probably the dumbest I've ever felt in my life. Don't add a feature if it isn't ready to be used
Bad customer service, I walked to the counter and the The lady behind the counter immediately asked me if I was playing cash or card very rude. Then she asked me what do I want in a very rude way absolutely did not greet me politely
Service: 1
Andy Gordon
They trick the customers into thinking they aren’t busy…
They did not give me what I paid for.
They did not fix my problem when I presented the problem
One of the worst Carl’s Jr.’s around. Just go to the other one
Atmosphere: 1
Food: 1
Service: 1
Leonard Oneal
Love it
josh Brown
Decent enough it still over priced sadly that's the new world we live in
Hate the AI in the drive thru. Kept trying to order and it just yelled over us trying to sell cheesecake at 10am 😬
Atmosphere: 1
Food: 3
Service: 1
Went in today and the lady has horrible customer service. It seems like her mood changes each visit. Today she was wearing a light green top. Hispanic lady a little full figured probably in her forties. Made me feel unwelcome today with her poor service and attitude. As I'm ordering she gives me a nasty look and told me " I can't hear you." Never smile didn't even greet me at the start. Just rude attitude today. Have seen her get nasty with other customers in the past. Wish she would leave her rude attitude at home.
Atmosphere: 1
Service: 1
I go to this restaurant a lot, but for some reason, this establishment is a habitual offender of constantly making meals wrong and having no accountability….. When you call the restaurant and ask how they could get something wrong when it says no on the receipt down the whole thing all you do is get excuse…. It took me four times of why exactly decided to write a review
Atmosphere: 1
Food: 1
Service: 1
The burgers were skimpy on the meat, cheese wasn't melted and bun somewhat dry. We've eaten at different ones and usually it's fine but this one wasn't up to standards
Atmosphere: 5
Food: 2
Service: 5
I love the food and service. I accidentally left my wallet on the payment kiosk and the General manager Briseyeda returned it to me. Integrity and awesomeness!!!!
Atmosphere: 5
Food: 5
Service: 5
Showed up at this location right at 6am. No one acknowled us. Drove to window and was. Greeted with “What do you want?” Poor service. Definitely will choose another location next time!
Atmosphere: 3
Food: 5
Service: 1
Five stars all day
I bought the California Burger at this location and it was the size of a cheeseburger the Carl's Jr cheeseburger was bigger than this burger but it cost more than the cheeseburger why is that? I had ordered the same burger at a different location before and it was bigger than this. Not a happy experience.
Atmosphere: 1
Food: 1
Service: 1
Before I could order the drive thru ai kept adding chicken tenders and I kept asking it to remove them, she would say ok, removed but they didn't get removed. I sat there arguing with a fast food ai, probably the dumbest I've ever felt in my life. Don't add a feature if it isn't ready to be used
Love the classic Angus burger!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Restaurantji Recommends
Great service and delicious food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Zucchini, Burger, Cheeseburger, Onion Rings, Fries
Bad customer service, I walked to the counter and the The lady behind the counter immediately asked me if I was playing cash or card very rude. Then she asked me what do I want in a very rude way absolutely did not greet me politely
Service: 1
They trick the customers into thinking they aren’t busy…
They did not give me what I paid for.
They did not fix my problem when I presented the problem
One of the worst Carl’s Jr.’s around. Just go to the other one
Atmosphere: 1
Food: 1
Service: 1
Love it
Decent enough it still over priced sadly that's the new world we live in
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fries
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