El Pollo Loco

1004 Mission Ave, Oceanside
(760) 754-1468

Recent Reviews

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Stacia Cherry

Very unprofessional. I would go elsewhere

Atmosphere: 1

Food: 1

Service: 1

Karen A

ordering on the app be saving time ??✨

Atmosphere: 5

Food: 5

Service: 5

May

The service was trouble. The food was oily & disgusting . The bathroom were very dirty & disgusting unsensitized. When we report it, they said they will have someone clean them & they laughed & kept us waiting. It’s not like they were busy.They only had one person in their dinning room. Very disappointed & disgusting in their services

Atmosphere: 1

Food: 1

Service: 1

Sam Ullah

My experience here was AWFUL!CUSTOMER SERVICE IS TRASH HERE! ALBERTO IS THE GENERAL MANAGER AND WAS SO DISRESPECTFUL. I FELT DISCRIMINATED AGAINST!

Atmosphere: 1

Food: 1

Service: 1

Meow Meow

Don’t like their attitudes, literally every time we go they have some sort of issue with us being there to eat. Don’t take your family inside to eat, drive thru only spot since they don’t like customers eating inside. I literally live right next to this place. Horrible service. Also I’m a server so I should know. lol ?✨

Atmosphere: 2

Food: 4

Service: 3

giuliano diferretti

The Chicken is to dry they should put tortillas en The grill to warm up not in the microwave the taste horrible de tortillas

Atmosphere: 4

Food: 2

Service: 4

Amanda Litwak

This is the best place to go and still stay on my diet. The chicken is tasty and wholesome, and their salads and broccoli are really good.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad

Cole S

As a Level 7 Local Guide on Google, I am slightly surprised to observe a mere 4.1-star rating for this establishment. However, upon further inspection, it appears that this rating is predominantly influenced by a significant number of one-star reviews. It is important to note that the service provided here is both efficient and practical for individuals seeking a quick meal. Additionally, the staff demonstrates proficiency in Spanish, which enhances the overall customer experience if you're not fluently in English.

Parking: A large shopping plaza with a shared plaza featuring a combination of standard and diagonal parking spaces.

Kid-friendliness: A family-friendly dining establishment that offers a relaxed atmosphere and a menu that caters to a variety of tastes.

Wheelchair accessibility: Accessible parking and a wheelchair ramp are available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Chicken Burrito, Chips

Abhay Aggarwal

The worst chicken I've had. Wasted $16 on chicken that's worse than supermarket rotisserie chicken ?

Food: 1

Lauren Oelke

Wouldnt let me use the deals on the app which is the only reason I came here.

Food: 2

Service: 1

Sal Beas

Great

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Double Chicken Bowl with Black Beans, Original Pollo Bowl

rob K

I love it when a manager shows humanity like Alberto did last night. He went above and beyond the call of duty and for that I'm grateful. The place is always spotless, the customer service can't be beat, and we all know about the food already... if not, you should check it out ASAP!;

Atmosphere: 5

Food: 5

Service: 5

Wil D.

Disrespectful, customer service and the half Cornish hen was somewhat hot, at least

Atmosphere: 1

Food: 1

Service: 1

Valérie Talbot

Amazingly good!!

Atmosphere: 5

Food: 5

Service: 5

El Money

Their raspberry drink tasted like disgusting hose water. Health department do you read these?

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