Worst experience ive ever had at any drive thru in my entire life order for drive thru before getting there was in thr drive thru from 2:10 pm till 2:45 pm waiting for a jumbo jack an 2 tacos, jumbo jack meat looked like it belonged on a kids burger an was cold tacos where Luke warm at best. Orders should never take this long
Atmosphere: 1
Food: 1
Service: 1
cave troll
TERRIBLE FOOD, made me sick, puking. Not fully cook tacos that were sitting on the rack, should've ask for them to be made fresh, but they probably still would've undercooked them. They microwaved the chicken sandwich too long, inedible. They have this huge soda machine but only a few flavors.
Atmosphere: 3
Food: 1
Service: 2
Gerald
Don’t go late at night because the food was cold. It was so cold the cheese didn’t even melt on a taco.
Atmosphere: 1
Food: 1
Service: 1
Israel Alonso
Got the wrong salad dressing! They also always forget to give me taco sauce even when I ask if there is taco sauce in the bag. They give a dumb look and say yes there is. They jack in the box more inland on mission is better.
Atmosphere: 3
Food: 4
Service: 1
Debbie Estey
Worst food I've had from any Jack in the Box!
Atmosphere: 1
Food: 1
Service: 1
Ivan Flores
Online listed hours for restaurant are wrong. I went around 12 am late night thinking it would be open until 3:30 am as it's listed online but it wasn't. I didn't feel like driving so I took a short walk there only to be disappointed. Hours on door say restaurant closes at 10 pm. Misinformation.
Kartik Nikam
I’m writing to share a deeply upsetting experience I had at your establishment. I had parked my car and walked in to order food when I was met with unacceptable behavior from a staff member. The lady at the counter informed me that she could not serve me because I did not have a car — despite the fact that I had just parked. What made this encounter even more disturbing was the discriminatory tone and attitude she displayed. It felt racially motivated and left me feeling shocked and disrespected. I believe no one should be treated this way, and I hope this matter is taken seriously. I trust that the authorities will look into the incident and ensure that such behavior does not happen again.
Service: 1
Oumar Kebe
Food tasted terrible.
Atmosphere: 1
Food: 1
Service: 1
James Anderson
Food was great, but restaurant and bathroom was filthy
Atmosphere: 2
Food: 5
Service: 4
Hilda Jaimes
Horrible costumer service to say the least , sauces always missing , food wrong , side dishes always missing . However today I was optimistic just to be disappointed as usual. Came thru the drive thru for two Jack spicy chickens asked for veggies on side . Went home no veggies . Called I will drive back but can I get something free for having to drive back said no u come for ur veggies and that's it . Wasn't going to go back just finally do the survey . They didn't give me a receipt, also the cashier forgot to give me back my debit card until I asked for it . I went back they gave me my veggies with plenty of attitude . Asked for the receipt employee says I can't print it . Let them know how is that even possible , mind u I've worked fast food when I was a teen , also worked at a Jack n box , so I know they just didn't want me doing the survey. It brings down stores points and regionals and Gms look at that . .... I get it. But that's not how u handle a situation. Also this location has a reputation of making people park to get there times down ... Good luck u need a new manager/ supervisors ...also since I don't have a survey number 9:17pm cashier hernand 3/12/25 , manager didn't want to give me the survey receipt, they gave me a reprint even tho I kept asking for the survey one to write a bad review.
took the workers a million years to take my order when there was one other person waiting on their food
Atmosphere: 3
Food: 3
Service: 1
Keith Milledge
Was at this location a few minutes ago. App states this location is no longer available after placing my order. Attempted verification and confirmation that 1900 Mission Ave is no longer available. There was no service through the App. Spoke with the manager. She said she'd check it out. Other locations were offers, but this one was "Not available any longer.'
Atmosphere: 1
Food: 1
Service: 1
Nunya Business
They leave the half and half on the counter. It says keep refrigerated but it was warm to the touch I told the staff and they gave me mean looks. Hey I'm just trying to protect the safety of people I don't want them to get sick off of dairy gone bad.
Juan García
The lady cut me off in the middle of taking my order and said “pull up to the window” I had to tell here I was still ordering more then she sighed and gave attitude for the rest of the order and then gave me the order while giving a lot of attitude still.
Atmosphere: 1
Food: 3
Service: 1
Kathy
Awful experience at this location. Messy floor. Terribly rude, unprofessional staff. The woman taking my order just walked away from the counter without saying anything in the middle of it to tend to the drive thru. Messing up the order. Having to repeat my simple requests over and over and, most disturbing of all, there was a very distinct sense of racism emanating from the workers there. I would not recommend at all
Worst experience ive ever had at any drive thru in my entire life order for drive thru before getting there was in thr drive thru from 2:10 pm till 2:45 pm waiting for a jumbo jack an 2 tacos, jumbo jack meat looked like it belonged on a kids burger an was cold tacos where Luke warm at best. Orders should never take this long
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE FOOD, made me sick, puking. Not fully cook tacos that were sitting on the rack, should've ask for them to be made fresh, but they probably still would've undercooked them. They microwaved the chicken sandwich too long, inedible. They have this huge soda machine but only a few flavors.
Atmosphere: 3
Food: 1
Service: 2
Don’t go late at night because the food was cold. It was so cold the cheese didn’t even melt on a taco.
Atmosphere: 1
Food: 1
Service: 1
Got the wrong salad dressing! They also always forget to give me taco sauce even when I ask if there is taco sauce in the bag. They give a dumb look and say yes there is. They jack in the box more inland on mission is better.
Atmosphere: 3
Food: 4
Service: 1
Worst food I've had from any Jack in the Box!
Atmosphere: 1
Food: 1
Service: 1
Online listed hours for restaurant are wrong. I went around 12 am late night thinking it would be open until 3:30 am as it's listed online but it wasn't. I didn't feel like driving so I took a short walk there only to be disappointed. Hours on door say restaurant closes at 10 pm. Misinformation.
I’m writing to share a deeply upsetting experience I had at your establishment. I had parked my car and walked in to order food when I was met with unacceptable behavior from a staff member. The lady at the counter informed me that she could not serve me because I did not have a car — despite the fact that I had just parked.
What made this encounter even more disturbing was the discriminatory tone and attitude she displayed. It felt racially motivated and left me feeling shocked and disrespected.
I believe no one should be treated this way, and I hope this matter is taken seriously. I trust that the authorities will look into the incident and ensure that such behavior does not happen again.
Service: 1
Food tasted terrible.
Atmosphere: 1
Food: 1
Service: 1
Food was great, but restaurant and bathroom was filthy
Atmosphere: 2
Food: 5
Service: 4
Horrible costumer service to say the least , sauces always missing , food wrong , side dishes always missing . However today I was optimistic just to be disappointed as usual. Came thru the drive thru for two Jack spicy chickens asked for veggies on side . Went home no veggies . Called I will drive back but can I get something free for having to drive back said no u come for ur veggies and that's it . Wasn't going to go back just finally do the survey . They didn't give me a receipt, also the cashier forgot to give me back my debit card until I asked for it . I went back they gave me my veggies with plenty of attitude . Asked for the receipt employee says I can't print it . Let them know how is that even possible , mind u I've worked fast food when I was a teen , also worked at a Jack n box , so I know they just didn't want me doing the survey. It brings down stores points and regionals and Gms look at that . .... I get it. But that's not how u handle a situation. Also this location has a reputation of making people park to get there times down ... Good luck u need a new manager/ supervisors ...also since I don't have a survey number 9:17pm cashier hernand 3/12/25 , manager didn't want to give me the survey receipt, they gave me a reprint even tho I kept asking for the survey one to write a bad review.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
took the workers a million years to take my order when there was one other person waiting on their food
Atmosphere: 3
Food: 3
Service: 1
Was at this location a few minutes ago. App states this location is no longer available after placing my order. Attempted verification and confirmation that 1900 Mission Ave is no longer available. There was no service through the App. Spoke with the manager. She said she'd check it out. Other locations were offers, but this one was "Not available any longer.'
Atmosphere: 1
Food: 1
Service: 1
They leave the half and half on the counter. It says keep refrigerated but it was warm to the touch I told the staff and they gave me mean looks. Hey I'm just trying to protect the safety of people I don't want them to get sick off of dairy gone bad.
The lady cut me off in the middle of taking my order and said “pull up to the window” I had to tell here I was still ordering more then she sighed and gave attitude for the rest of the order and then gave me the order while giving a lot of attitude still.
Atmosphere: 1
Food: 3
Service: 1
Awful experience at this location. Messy floor. Terribly rude, unprofessional staff. The woman taking my order just walked away from the counter without saying anything in the middle of it to tend to the drive thru. Messing up the order. Having to repeat my simple requests over and over and, most disturbing of all, there was a very distinct sense of racism emanating from the workers there. I would not recommend at all
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