Panda Express

Ordered online to save time. Food was 20 minutes late. Countless people walked in and were served while my family waited. They could've at least apologized or communicated the issue.

Atmosphere: 1

Food: 3

Service: 1

I have never had a bad panda express. But there is a first for everything. And this was the worse panda I've ever had. We were the first customer at 9am. Everything should have been fresh and newly made. Every single thing we ordered was from the night before. It was stale, cold, hard, and absolutely horrible. The girl said "it will be about 10 to 15 minutes". Which is supposed to mean that our food is being made fresh right? Well, apparently it means 'we're gonna make them wait so it looks like we are making their food fresh, but actually grab the leftovers from the night before'. The girl taking the order was clearly lazy as hell. And gave us the most stale cream cheese ragoons I've ever tasted. They were literally little rocks with a tiny speck of dried up cream cheese inside. The chow mein had a after-taste of perfume or cleaning product. So that was extremely disturbing to us. The chicken was not that bad but coaring to the rest, means absolutely nothing. This was a complete let down and would advice everyone to go to ANY other panda in the city.

Atmosphere: 1

Food: 1

Service: 1

This place is not good, we’ve ordered apple pie rolls and we didn’t received it. I’ve called and all they say on the phone is “ Hello” Really?? Wow what a good service this place is.

Atmosphere: 3

Food: 2

Service: 1

Great group of kids working there November 14th. Helped us sigh on to the app. For 20% off. Very friendly and helpful. Food as always was great.

Atmosphere: 5

Food: 5

Service: 5

Nice ?. People. And. Fresh. Food

Went it today and service from the young lady was horrible. 1st. Off I noticed her drying moisture from her head with her hand. She wore a glove but didn't wash her hands after or changed gloves. Saw her serving food then do register. When she asked if she could help me I asked if she could wash her hands. She got upset about it and asked again how can she help me. I again asked if she could wash her hands. She then says something about she doesn't need to because she took her gloves off. So I asked again by now she really pissed about having to wash her hands. She rolls her eyes at me then makes a rude hand gesture. I noticed what looked like a supervisor near by but they didn't intervine. When the young lady returned she tried waiting on another customer instead of me 1st. Just tried ignoring me with more rude service. Not only that but she kept trying to overcharge me. Then she just dumps some condiments in my bag rudely. Never asked what I liked. I Then asked for a extra bag and she throws it on the counter. I told her that wasn't nice but she didn't care. Looked like she started playing with her nose. I have seen before that they don't like to wash hands there. Was there about 1:30 pm.

Atmosphere: 1

Food: 1

Service: 1

Big shoutout to David he was very helpful and kind.He also service me very well with a positive attitude.I will be keep visiting this place again.

Atmosphere: 4

Food: 4

Service: 5

How can you be rude to a disabled person, by denying them use of your fully functioning restroom—which is completely against ADA regulations. This store is headed for a lawsuit!!!

Atmosphere: 1

Food: 1

Service: 1

This has happened twice now. Sent my husband to pick up and we did not receive the full order. Natalie helped him. There excuse always is we are busy. No, we cannot drive back. Need to train employees better.

Service: 1

We came from AZ to visit and the staff in this restaurant were one of the best things we encountered in California. They were all super nice and offered an excellent service. They made us feel welcome when we mentioned we were visiting from AZ. Thank you guys for your wonderful hospitality and 5-star service. They were all bilingual, which is Great! ?? They interact with the clientele with a smile, in both English and Spanish. That is a PLUS!

Kid-friendliness: They were so nice and even gave us some extra fortune ? cookies for our girls.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chow Mein Orange Chicken Black Pepper Beef, Family Feast - 2 Full Sides

Great staff, very clean store, can get pretty busy at times, so choose your lunch break wisely and plan ahead, or just order ahead online and skip the line! I see some complaints of slow wait times and portion sizes, but these things can be easily overcome by forward thinking people, like ordering online, or speaking with an employee about your portions before you eat or depart. Still a problem cause you’re at home? Take a photo, keep the receipt, and they are more than happy to fix the problem! Most people are quick to bash places due to a one off visit, but this place is actually much better than a few of the others in the area, and not as crazy busy. I’ve been to this location about 15-20 times over the last year and I’ve only had one issue with portions, and it was easily rectified when I brought it up. Plus the food is always fresh when it’s busy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Family Feast - 4 Half Sides, Family Feast - 2 Full Sides, Chicken Egg Roll, Fire Cracker Chicken, Egg Roll

I have always love this location, the staff have always been so helpful and generous with portions! They have always greeted me nicely and have always been respectful, I have seen other customers try to berate them and be rude, yet they keep their cool and calm demeanor!

Atmosphere: 5

Food: 5

Service: 5

I got to panda a couple times of months and haven't gone to this location in a couple years. Very disappointed in the taste of the food especially the chow mein.

Atmosphere: 4

Food: 1

Service: 4

I got to panda a couple times of months and haven't gone to this location in a couple years. Very disappointed in the taste of the food especially the chow mein.

Atmosphere: 4

Food: 1

Service: 4

I got to panda a couple times of months and haven't gone to this location in a couple years. Very disappointed in the taste of the food especially the chow mein.

Atmosphere: 4

Food: 1

Service: 4