Worst Subway I have ever been to. I live close to this location and would rather take an additional 15 minutes to drive to another location.
Service has never been great. Every time I have gone they have been out of stock of various items and the staff working there is often lackadaisical and slow. They have also been rude to my wife so I advise anyone to take the time and go to a different Subway that cares about its customers.
Also, I have consulted with the staff at other Subways in the area and they have confirmed to have received similar complaints about this location.
Atmosphere: 1
Food: 1
Service: 1
Misael Alarcon
Very good sandwiches , shout out to the worker . Thanks for your hard work
Atmosphere: 5
Food: 5
Service: 5
Paul Wall
Rough day at this subway. Out of provolone, fountain machine was down, only 4 options for chips, only one employee appeared to be working. Since the fountain machine was down, you were allowed to take a bottled beverage but only two types of soda were available. On the plus side, food was ready upon my arrival.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Lays Baked Original
Eric Bauer
I went into the Subway on 3776 Mission Ave., in Oceanside CA (Dec. 26th). I have not been into one in years and wanted to try the toasted steak and cheese. I arrived 15 minutes before they closed. There was one employee. He told me he already turned the oven toaster off and could not make a toasted sandwich. I asked him how he could turn it off before they are closed? He said it takes 30 minutes to cool down. It was obvious he was looking at the clock and just wanted to go home. This just blew me away. I left, and I will never go back. This guy was rude and didn't care about customers. I bet if he called his manager, they would of said to make the sandwich and then leave. What happened to good old customer service, especially during inflation and people don't eat out as much?
Atmosphere: 2
Food: 1
Service: 1
Sal Beas
Yuck!!!!
Atmosphere: 1
Food: 1
Service: 1
Joe Weekes
FOOD POISONING... Last night on 11/22, ordered the boss meatball sandwich and have been sick for about 24hrs now
Food: 1
Michael W.
Wife submitted an online order for 3:25 by accident instead of 2:00 along with another sandwich she ordered. Even though I had the order #, store location, pick-up time, and the ENTIRE order in hand for the staff, it wasn’t enough to get the sandwich for 3:25 made at the same time I picked up the 2:00 order. So guess what? I had to wait an hour and some change for a sandwich that they refused to make early because they “didn’t have the physical ticket from their system”. Of course you’re not going to have the ticket for 3:25 yet at 2:00 because it doesn’t take an hour to make a sandwich, unless you work at this Subway apparently it does. If i have all the information you need, why can’t you just make the sandwich?? And the staff is rude and standoffish, the store manager included. Just make your own sandwich at home and save your money. I haven’t been to Subway in years and I guess I’ll just continue the trend ??
Atmosphere: 1
Food: 3
Service: 1
Kristina Cordileone
Never ordering from this subway again. This is the second time i order and they completely mess up the order. Missing items on sandwich, not toasted when requested, and over excessive amounts of mayo used. Worse service ever given at a subway. Highly recommend you avoid this location at all coats
Brendan Schuster
Ordered online for pickup, said order was received. When we got there we were told they closed earlier but were waiting for us to come to tell us the order they were going to cancel the order. This took another 15 minutes.
Why not just cancel the order when it comes in versus wait until we are there and waste more of our time?
Makaila Spicer
This place is just uncomfortable, the employees have attitudes and 0 customer service skills. They also have half the food they’re supposed to have every time so I can’t ever get what i actually want. They also keep up promotions and deals on the doors and building then say they aren’t doing it anymore for some time it’s just up there which was the reason I came in in the first place. They also stop making your food in the middle of it to chat. Just ya not good here :/
I arrived around 430pm to order 3 sandwiches for my family due to the buy 2 get 1 free deal signing hanging on both windows of the establishment. The veggie containers were almost empty, there was only white or wheat bread and a single employee working. She was quite sweet, but had the unfortunate responsibility of telling me they were out of roast beef and italian bread. I placed my order only to find the sign which advertised the but 2 get 1 deal did not apply at that location. I paid and brought the sandwiches home. There was barely enough meat to taste it , and the bread was incredibly stale and difficult to chew.We had to take what little there was inside and eat it without the bread. Unacceptable. Will not take business there again.
Atmosphere: 1
Food: 1
Service: 4
Luis Gutierrez
Store hours on window, say open until 9 yet they are closing 45 early and will not take orders.
Service: 1
Mara Bernal
I love Subway but this location has fallen to the lowest point by far. They are never prepared with the ingredients in their prep bar containers, one day they don't have meatballs and the next, they don't have black forrest and/or prickly pear. And about the service of the Staff, better not to mention! Always with an angry and unfriendly face. It seems to me that's why the place is always alone, with very few customers.
Atmosphere: 1
Food: 3
Service: 1
Jesus Alvines
Many people were told to leave because they were only doing mobile orders , come on now man
Atmosphere: 1
Food: 5
Service: 2
Luz Ferro
I've given this Subway all the chances. Third's the charm. They're always missing items to complete the meals and I started to wonder how "fresh" what they have is. Today I wanted a sub and they were the closest so decided to give it another try. There was no one there when I walked in, and one lady behind the counter (long curly red hair). I said hello, she answered back. She was making an order and I thought someone may have called it in. But she just ignored me and continue working on that. I patiently waited my turn. She finally put the order in the heating oven, at which point I figured she would turn to me and ask "what can I get you started with?" Nope! She stood in front of the oven, back to me, and completely ignored me. I gave her a few seconds to see if she would turn and acknowledge she had a customer there. Didn't happen. I just simply turned around and walked out. HORRIBLE what has happened to this Subway.
Worst Subway I have ever been to. I live close to this location and would rather take an additional 15 minutes to drive to another location.
Service has never been great. Every time I have gone they have been out of stock of various items and the staff working there is often lackadaisical and slow. They have also been rude to my wife so I advise anyone to take the time and go to a different Subway that cares about its customers.
Also, I have consulted with the staff at other Subways in the area and they have confirmed to have received similar complaints about this location.
Atmosphere: 1
Food: 1
Service: 1
Very good sandwiches , shout out to the worker . Thanks for your hard work
Atmosphere: 5
Food: 5
Service: 5
Rough day at this subway. Out of provolone, fountain machine was down, only 4 options for chips, only one employee appeared to be working. Since the fountain machine was down, you were allowed to take a bottled beverage but only two types of soda were available. On the plus side, food was ready upon my arrival.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Lays Baked Original
I went into the Subway on 3776 Mission Ave., in Oceanside CA (Dec. 26th). I have not been into one in years and wanted to try the toasted steak and cheese. I arrived 15 minutes before they closed.
There was one employee. He told me he already turned the oven toaster off and could not make a toasted sandwich. I asked him how he could turn it off before they are closed? He said it takes 30 minutes to cool down. It was obvious he was looking at the clock and just wanted to go home.
This just blew me away. I left, and I will never go back. This guy was rude and didn't care about customers. I bet if he called his manager, they would of said to make the sandwich and then leave. What happened to good old customer service, especially during inflation and people don't eat out as much?
Atmosphere: 2
Food: 1
Service: 1
Yuck!!!!
Atmosphere: 1
Food: 1
Service: 1
FOOD POISONING... Last night on 11/22, ordered the boss meatball sandwich and have been sick for about 24hrs now
Food: 1
Wife submitted an online order for 3:25 by accident instead of 2:00 along with another sandwich she ordered. Even though I had the order #, store location, pick-up time, and the ENTIRE order in hand for the staff, it wasn’t enough to get the sandwich for 3:25 made at the same time I picked up the 2:00 order. So guess what? I had to wait an hour and some change for a sandwich that they refused to make early because they “didn’t have the physical ticket from their system”. Of course you’re not going to have the ticket for 3:25 yet at 2:00 because it doesn’t take an hour to make a sandwich, unless you work at this Subway apparently it does. If i have all the information you need, why can’t you just make the sandwich?? And the staff is rude and standoffish, the store manager included. Just make your own sandwich at home and save your money. I haven’t been to Subway in years and I guess I’ll just continue the trend ??
Atmosphere: 1
Food: 3
Service: 1
Never ordering from this subway again. This is the second time i order and they completely mess up the order. Missing items on sandwich, not toasted when requested, and over excessive amounts of mayo used. Worse service ever given at a subway. Highly recommend you avoid this location at all coats
Ordered online for pickup, said order was received. When we got there we were told they closed earlier but were waiting for us to come to tell us the order they were going to cancel the order. This took another 15 minutes.
Why not just cancel the order when it comes in versus wait until we are there and waste more of our time?
This place is just uncomfortable, the employees have attitudes and 0 customer service skills. They also have half the food they’re supposed to have every time so I can’t ever get what i actually want. They also keep up promotions and deals on the doors and building then say they aren’t doing it anymore for some time it’s just up there which was the reason I came in in the first place. They also stop making your food in the middle of it to chat. Just ya not good here :/
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I arrived around 430pm to order 3 sandwiches for my family due to the buy 2 get 1 free deal signing hanging on both windows of the establishment. The veggie containers were almost empty, there was only white or wheat bread and a single employee working. She was quite sweet, but had the unfortunate responsibility of telling me they were out of roast beef and italian bread. I placed my order only to find the sign which advertised the but 2 get 1 deal did not apply at that location. I paid and brought the sandwiches home. There was barely enough meat to taste it , and the bread was incredibly stale and difficult to chew.We had to take what little there was inside and eat it without the bread. Unacceptable. Will not take business there again.
Atmosphere: 1
Food: 1
Service: 4
Store hours on window, say open until 9 yet they are closing 45 early and will not take orders.
Service: 1
I love Subway but this location has fallen to the lowest point by far. They are never prepared with the ingredients in their prep bar containers, one day they don't have meatballs and the next, they don't have black forrest and/or prickly pear. And about the service of the Staff, better not to mention! Always with an angry and unfriendly face.
It seems to me that's why the place is always alone, with very few customers.
Atmosphere: 1
Food: 3
Service: 1
Many people were told to leave because they were only doing mobile orders , come on now man
Atmosphere: 1
Food: 5
Service: 2
I've given this Subway all the chances. Third's the charm. They're always missing items to complete the meals and I started to wonder how "fresh" what they have is. Today I wanted a sub and they were the closest so decided to give it another try. There was no one there when I walked in, and one lady behind the counter (long curly red hair). I said hello, she answered back. She was making an order and I thought someone may have called it in. But she just ignored me and continue working on that. I patiently waited my turn. She finally put the order in the heating oven, at which point I figured she would turn to me and ask "what can I get you started with?" Nope! She stood in front of the oven, back to me, and completely ignored me. I gave her a few seconds to see if she would turn and acknowledge she had a customer there. Didn't happen. I just simply turned around and walked out. HORRIBLE what has happened to this Subway.
Atmosphere: 1
Food: 3
Service: 1
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