I am writing to file a formal complaint against Beverly Banquets located at 112 S Euclid Ave, Ontario, CA 91762. We booked their venue for our daughter's Sweet 16 birthday party and paid a total of $7,560. Unfortunately, due to COVID-19 county restrictions, the event was canceled a week before it was scheduled to take place. We reached an agreement with the manager at that time, Tara, to reschedule the event for the following spring.
Despite numerous attempts over the past two years to reschedule the event and resolve the issue, we have been met with unresponsiveness and false information from the new management. Initially, Manager Claudia promised to investigate our case but then stopped answering our calls and blocked our number. When contacted from a different phone, she falsely claimed that the business had been sold and closed, which was not the case as the venue continues to host events.
Our family is heartbroken, and my daughter's Sweet 16 was ruined due to this negligence and lack of professionalism. We have been trying to get this matter resolved for years and simply request a full refund of $7,560.
We appreciate your assistance in this matter and hope for a resolution soon.
Sincerely, Scott F. Anderson
Scott Anderson
I am writing to file a formal complaint against Beverly Banquets located at 112 S Euclid Ave, Ontario, CA 91762. We booked their venue for our daughter's Sweet 16 birthday party and paid a total of $7,560. Unfortunately, due to COVID-19 county restrictions, the event was canceled a week before it was scheduled to take place. We reached an agreement with the manager at that time, Tara, to reschedule the event for the following spring.
Despite numerous attempts over the past two years to reschedule the event and resolve the issue, we have been met with unresponsiveness and false information from the new management. Initially, Manager Claudia promised to investigate our case but then stopped answering our calls and blocked our number. When contacted from a different phone, she falsely claimed that the business had been sold and closed, which was not the case as the venue continues to host events.
Our family is heartbroken, and my daughter's Sweet 16 was ruined due to this negligence and lack of professionalism. We have been trying to get this matter resolved for years and simply request a full refund of $7,560.
We appreciate your assistance in this matter and hope for a resolution soon.
Sincerely,
Scott F. Anderson
Krystle Retolaza
We are planning my daughters sweet 16, we Scheduled a showing online, received confirmation, showed up few minutes early, and everything is locked, called the number on email, apparently they are out of business/ new owners?
Christines Life
Under new management ! Please call this number to schedule your next event!
Fermin Hernandez
Great place, if you want it done right.I live all the way in Reno and had it all organized and coordinated.just right.My daughter was happy and so was my family.Thank you beverly banquets for another beautiful memory.
Cristina Anguiano
First off, I'd like to thank everyone who made my daughter's quinceañera come together. Adriana and Joyce were accommodating to my needs which made the event run smoothly and worry-free. I 100% recommend this hall for your next event. The hall, staff, service, decorations, and food were 5 star quality. Thanks again Beverly Banquets ❤️
William Gomez II
First time here. It's nice
D G
Nice place for a function. The staff is excellent.
Gloria Blackmon
It was wonderful, would use it any time great service
I provided my 360 spinner at this location, very nice space and good spot to entertain your family and friends.
Erica Carbajal
Excelente service 100% recommended
Nicole Christine
Had my wedding reception here last Saturday & loved it. Such a beautiful place & great customer service. Food was great . Tara was a pleasure to work with such an awesome help.
Anna Viola
Have not been paid. Proceeding with court intervention and city licensing notification. Bad bussiness practices. Bad service.Beverly banquets serves local Amazon wearhouses. Audrey often hires artists and others for help die to the size of the wear houses. She still has not paid me. I have obtained a judgement against her.It is best not to work with people like Audrey Joyce or that random Herberto individual. As you won't get paid even with a civil suit.
raquel romero
Quinceanera on 8/6Excellent customer service. Wait staff was great! Yasmine went above and beyond! Will definitely recommend
Very nice , I received everything I asked for.
I am writing to file a formal complaint against Beverly Banquets located at 112 S Euclid Ave, Ontario, CA 91762. We booked their venue for our daughter's Sweet 16 birthday party and paid a total of $7,560. Unfortunately, due to COVID-19 county restrictions, the event was canceled a week before it was scheduled to take place. We reached an agreement with the manager at that time, Tara, to reschedule the event for the following spring.
Despite numerous attempts over the past two years to reschedule the event and resolve the issue, we have been met with unresponsiveness and false information from the new management. Initially, Manager Claudia promised to investigate our case but then stopped answering our calls and blocked our number. When contacted from a different phone, she falsely claimed that the business had been sold and closed, which was not the case as the venue continues to host events.
Our family is heartbroken, and my daughter's Sweet 16 was ruined due to this negligence and lack of professionalism. We have been trying to get this matter resolved for years and simply request a full refund of $7,560.
We appreciate your assistance in this matter and hope for a resolution soon.
Sincerely,
Scott F. Anderson
I am writing to file a formal complaint against Beverly Banquets located at 112 S Euclid Ave, Ontario, CA 91762. We booked their venue for our daughter's Sweet 16 birthday party and paid a total of $7,560. Unfortunately, due to COVID-19 county restrictions, the event was canceled a week before it was scheduled to take place. We reached an agreement with the manager at that time, Tara, to reschedule the event for the following spring. Despite numerous attempts over the past two years to reschedule the event and resolve the issue, we have been met with unresponsiveness and false information from the new management. Initially, Manager Claudia promised to investigate our case but then stopped answering our calls and blocked our number. When contacted from a different phone, she falsely claimed that the business had been sold and closed, which was not the case as the venue continues to host events. Our family is heartbroken, and my daughter's Sweet 16 was ruined due to this negligence and lack of professionalism. We have been trying to get this matter resolved for years and simply request a full refund of $7,560. We appreciate your assistance in this matter and hope for a resolution soon. Sincerely, Scott F. Anderson
We are planning my daughters sweet 16, we Scheduled a showing online, received confirmation, showed up few minutes early, and everything is locked, called the number on email, apparently they are out of business/ new owners?
Under new management ! Please call this number to schedule your next event!
Great place, if you want it done right.I live all the way in Reno and had it all organized and coordinated.just right.My daughter was happy and so was my family.Thank you beverly banquets for another beautiful memory.
First off, I'd like to thank everyone who made my daughter's quinceañera come together. Adriana and Joyce were accommodating to my needs which made the event run smoothly and worry-free. I 100% recommend this hall for your next event. The hall, staff, service, decorations, and food were 5 star quality. Thanks again Beverly Banquets ❤️
First time here. It's nice
Nice place for a function. The staff is excellent.
It was wonderful, would use it any time great service
Restaurantji Recommends
I provided my 360 spinner at this location, very nice space and good spot to entertain your family and friends.
Excelente service 100% recommended
Had my wedding reception here last Saturday & loved it. Such a beautiful place & great customer service. Food was great . Tara was a pleasure to work with such an awesome help.
Have not been paid. Proceeding with court intervention and city licensing notification. Bad bussiness practices. Bad service.Beverly banquets serves local Amazon wearhouses. Audrey often hires artists and others for help die to the size of the wear houses. She still has not paid me. I have obtained a judgement against her.It is best not to work with people like Audrey Joyce or that random Herberto individual. As you won't get paid even with a civil suit.
Quinceanera on 8/6Excellent customer service. Wait staff was great! Yasmine went above and beyond! Will definitely recommend
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