Burger King in Ontario

“I love Burger King but at this location they have those Kiosk to place your order when you go in the restaurant and the older employee that was there today Monday August 18, 2025 instead of helping me told me that if I didn't like the new stuff that was there to place an order I could go somewhere else to eat that there where allot of other restaurants to eat around there, very bad service with this employee he rather loose a client than help me to place my order .... never returning there and he was right McDonald's is just 1 block away and i had a better service.“

“Old place, New face.
The renovation looks very nice, restrooms not accessible at this time.
Seems like fast food joints are very busy and understaffed.
The lady who helped me out was still kind & courteous even tho se was very overwhelmed.
Please be kind, respectable and have patience with the staff, they're very over worked.“

“I don’t ordinarily ever review online, but every time I visit this location, I am always left amazed by the attentiveness of Daniel. It is essentially a stereotype to expect very lifeless and soulless cashiers and employees at most major fast food locations, but the customer service that Daniel provides is something absolutely refreshing and new for the industry that it is worth appreciation and acknowledgement. His personality is so kind and energetic that I had to do a double-take to read his name tag so I could make sure to compliment him on here and hopefully give him the recognition he deserves, especially since he is new. I have never received such a great experience like this before in my entire life that made me have to do that. He is always consistently chipper no matter the hour I visit and has a very warm and down-to-earth personality with every customer he interacts with. You truly feel seen when he talks to you and you can tell he genuinely cares about listening to you, giving you all the time that you need and all the attention that you deserve. It truly is a rare gift to be able to have that personality and bring it consistently every day to work, so for him to do both is just so remarkable, especially considering how natural it is. My friend and I were in agreement with the other customers waiting on their food that he was a very sweet boy and how kind he was to my son. He has such a hospitable and warm smile that you can’t help but smile back. Unlike a lot of people, he doesn’t come off as forced, he simply comes off as just being himself and we are all here for it. He is a very hard worker from what I’ve seen of him and you can tell he enjoys his job due to his aura and how he behaves when nobody is looking. I would’ve taken an employee survey if it was available, but this will have to do. I used to be neutral to this location, but ever since Daniel began working here, this has become my favorite Burger King ever. I recommend this location and truly hope Daniel will get some recognition for the experience he has given me and customers alike.“

“This location has always offered great customer service, which is something this area can be hit or miss with at times. Every time I come to this BK, the staff is always welcoming, and the majority of those times I'm helped by Liz. She always gives great customer service, and I always see her working hard, when not helping customers. Her work ethic is something that I wish most places employees displayed these days, and is also something that employers should notice and reward. You don't find those kind of qualities at the majority of places around the country, which is why I'm taking the time to comment and give recognition to Liz for her outstanding customer service and work ethic.“

“Had a bad experience at this location some time back about the money I gave the cashier, so I purposely gave more money than I owed this time to see if the incident would happen again. But Matthew was on his JOB while counting the money I gave him and returned the over payment as well as my correct change. Thank you Matthew, for your honesty and being a responsible cashier. Our food was hot, our order was correct and served very fast! Have it your way and pay Matthew a visit knowing he is not going to manipulate your wallet/purse when paying with cash.“