Burger King
2402 S Grove Ave, Ontario
(909) 930-6761
Recent Reviews
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Excellent customer service Everytime Time my chicken sandwich was delicious.
Atmosphere: 5
Food: 5
Service: 5
It will be 5 people in line and it takes longer than a 20 car line at in n out go to a different location ...
This location is usually fast and friendly. I go for the frozen Coke.
Atmosphere: 4
Food: 4
Service: 4
I don’t ordinarily ever review online, but every time I visit this location, I am always left amazed by the attentiveness of Daniel. It is essentially a stereotype to expect very lifeless and soulless cashiers and employees at most major fast food locations, but the customer service that Daniel provides is something absolutely refreshing and new for the industry that it is worth appreciation and acknowledgement. His personality is so kind and energetic that I had to do a double-take to read his name tag so I could make sure to compliment him on here and hopefully give him the recognition he deserves, especially since he is new. I have never received such a great experience like this before in my entire life that made me have to do that. He is always consistently chipper no matter the hour I visit and has a very warm and down-to-earth personality with every customer he interacts with. You truly feel seen when he talks to you and you can tell he genuinely cares about listening to you, giving you all the time that you need and all the attention that you deserve. It truly is a rare gift to be able to have that personality and bring it consistently every day to work, so for him to do both is just so remarkable, especially considering how natural it is. My friend and I were in agreement with the other customers waiting on their food that he was a very sweet boy and how kind he was to my son. He has such a hospitable and warm smile that you can’t help but smile back. Unlike a lot of people, he doesn’t come off as forced, he simply comes off as just being himself and we are all here for it. He is a very hard worker from what I’ve seen of him and you can tell he enjoys his job due to his aura and how he behaves when nobody is looking. I would’ve taken an employee survey if it was available, but this will have to do. I used to be neutral to this location, but ever since Daniel began working here, this has become my favorite Burger King ever. I recommend this location and truly hope Daniel will get some recognition for the experience he has given me and customers alike.
Atmosphere: 5
Food: 5
Service: 5
What’s a joke $7.00 for a dbl whopper Jr. Totally cold meat no lettuce sliver of only tiny slice of tomato. It was gross. Now I remember why I stopped eating here. Watched the kitchen make the burger for me and the drive thru. Trust me your burger was cooked way before you arrived on the property. They had a tray of pre cooked cold burgers. Then they couldn’t even put on lettuce tomato onion correctly. Try looking at the pictures on your menu and make them like that. It was horrible.
In $ Out dbl dbl $610.
Atmosphere: 1
Food: 1
Service: 1
Great drive thru experience
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Whopper, Double Quarter Pound King Combo, Whopper Patty, Burnt Chicken Sandwich
The women's restroom has only one stall. The burgers taste pretty good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Whopper Meal
It's just regular Fast Food
Atmosphere: 3
Food: 3
Service: 3
Worst customer service ! Forgot to put meat patty inside .
Didn't eat in.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Impossible Whopper, Whopper Meal
Restaurantji Recommends
The worst customer service I have ever received. I have never until now played the race card. Unfortunately the young Hispanic woman made it quite clear that helping me while I was standing inside the restaurant that I was only do lip service while she had me wait 10 minutes and 5 drive through orders all the while she said to me I will be right with you. As I was leaving the only other customer in the restaurant" that was ridiculous"
Atmosphere: 1
Service: 1
The young lady on duty at the front counter and drive-thru is doing an amazing job! The food is delicious and fresh, and the fries are hot and crispy. I wish all Burger Kings operated this well! The Dining Room is clean and refreshing. 11:18 AM: Keep her; she is a company asset.
Atmosphere: 5
Food: 5
Service: 5
Ran into an issue with the soda machine Coke has no taste, can tell from the color just water, I went to tell the service and she said maybe ran out. I was told they will change out but 45mins later it still didn't change out.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Chicken Fries, Hamburger
Fries were fresh, but we got two orders of chicken fingers that were chewy and old. Couldn't even eat them.
Atmosphere: 3
Food: 1
Service: 3
In the mood for a wopper
Atmosphere: 5
Food: 5
Service: 5
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