Carl’s Jr.
4555 E Jurupa St, Ontario
(909) 605-0506
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Clean good service peaceful atmosphere
Go place to eat they cook it right and one of the biggest hamburgers I ate
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
I ordered my Western bacon cheese burger with light sauce and they added 3 times that. It was drenched in sauce. Im sure they did it just to piss me off for whatever reason. The young woman who took my order was very polite and profesional so I dont think it was her, but i have to stop by on my way home from work to ask . Other than that the place is clean and I got my order fast.
Fast service
Atmosphere: 5
Food: 5
Service: 5
Their app pulls bait and switch,bad hours
Atmosphere: 2
Food: 2
Service: 2
Place was quiet and not busy since it was Sunday afternoon. It suited my mood at the time.
Atmosphere: 5
Food: 4
Service: 4
After a long day of travel, we stopped here for a much needed meal. The staff was incredibly kind and helpful. It was the cleanest fast food restaurant I've ever been in and the bathrooms were spotless! Thank you for a great experience!
Atmosphere: 5
Food: 5
Service: 5
Great service, and friendly staff.
Manager Robin is great very friendly and helpful. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Please update locations hours on google.
Maps says open until 12:00am & pulled in at 11:35 . Lights off, empty lot, no service.
Thank you in advance.
Title: Carl’s Jr. – Where the Chicken (and Customer Service) Goes to Die
If I could give zero stars, I would. This might be the most infuriating fast food experience I’ve ever had — and that’s saying something.
I pulled into Carl’s Jr. craving something simple: chicken tenders. But surprise! “We’re out.” Fine. I pivot and ask for a crispy chicken sandwich. Guess what? Out of that too. Apparently, anything involving actual chicken was off the menu. What’s left? “Just burgers, fries, and grilled chicken,” the drive-thru voice tells me, as if I should be honored to be offered the scraps of a dying kingdom.
Feeling trapped (I was 11 miles from home and too hungry to argue), I settled for the grilled chicken sandwich and waffle fries. I say “settled” because that’s what this entire sad, limp experience turned into: a reluctant compromise served up in a greasy paper bag of regret.
But the real kicker? I get home from work — 11 miles later, mind you — open the sandwich, take one bite… and nearly lose my appetite AND faith in humanity. It didn’t taste like chicken. It didn’t even taste like food. It tasted like the dumpster grease from behind a gas station that gave up on life. The smell? A pungent, stomach-churning aroma of overused fryer oil and existential dread. Even my dog sniffed it, looked at me like I’d betrayed him, and walked away. That’s right — my dog. Who eats garbage.
And let’s talk about the service. The drive-thru employee sounded like I was interrupting her nap, rushing me through my order with the charm of a DMV agent on a bad day. Would it have been too much to mention they were closing? Or that they were out of everything resembling decent food? Or that the grilled chicken might have been marinating in despair since the Bush administration?
Carl’s Jr., if this is the “quality” you’re peddling now, you might as well shut down and save us all the disappointment. I didn’t pay for a meal — I paid for a lesson. And that lesson is: don’t expect edible food or basic courtesy from this location.
Absolutely disgraceful.
Atmosphere: 1
Restaurantji Recommends
Absolutely amazing experience at Carl’s Jr.! From the moment we walked in, Mariana and Bethanie made us feel right at home. Their customer service was top-tier, friendly, fast, and genuinely welcoming. Mariana helped us navigate the menu with great recommendations, and Bethanie made sure our order was perfect and brought it out with a smile.
The food was Incredible. Juicy burgers, crispy fries, and everything fresh and hot. You can really tell they care about quality here. Thanks to Mariana and Bethanie, this visit was way more than just grabbing a bite. We’ll definitely be coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Stopped by today, came inside the store it was clean and the manager Diana. Helped me out and let me tell you amazing service, best customer service ever. Food was amazing quality and service was friendly! Definitely come back.
Atmosphere: 5
Food: 5
Service: 5
So this place has very lousy service at the counter 630 am to 645 am rude lazy and slow very unconcerned feels like I’m bothering her every time im in here too bad not coming back cook in back is quick n does a great job I came in three times a week not anymore I’m tired of her
I totally recommend this place...
They are super Kool and helpful especially Mariana Bethany.
Bethany is very professional with ordering and very happy to be here everyday!!
Atmosphere: 5
Food: 5
Service: 5
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