Old school normal meal + French fries and drink set, pretty normal cheese and beef
Atmosphere: 4
Food: 4
Service: 4
manuel martinez
We ordered Bold BBQ boneless wings with ranch on the side and once we recieved the order they didn’t give us the ranch we paid for until I went up to ask for it. As well as the boneless wings with the fries were given out all cold. If you were the customer would you like all your food to be served to you cold? Then they were confused on how to heat it up for me. The food was alright but at least serve the food hot, not cold like if it’s been sitting out.
Atmosphere: 2
Food: 2
Service: 1
Edina S.
NOT #1 best philly cheesesteaks I don’t know how they can even hang a sign that says that! Total crap is what it is!! If you’ve ever had a real Philly you would know!!
Atmosphere: 3
Food: 1
Service: 3
Rodney T.
Everything the review below me says is true. The workers at this particular one hate their job and everyone they serve. I ordered a large cheesesteak for $15, (I did not receive $15 worth of food) I received a sandwich with more mayo, lettuce, and tomato on it than it had meat & cheese. I shouldve took a picture of that sandwich with the globs of mayo and old lettuce. DO NOT WORK AT A FOOD PLACE IF YOU HAVE TOO MUCH ATTITUDE TO MAKE A DECENT SANDWICH. I get it, life is hard and its a fast food job, but On my WORST day Id never give someone a sandwich like the one they gave me. Then when I asked for some peppers on the side it came with attitude. Please go anywhere else in the mall for food.
Management, please do the mall a service and change everything about this place, the food quality, the employees, make actual cheesesteaks instead of mayo sandwiches please and thankyou.
Atmosphere: 1
Food: 1
Service: 1
ANGELA HU
The lettuce is rotten. Causes diarrhea
Atmosphere: 3
Food: 1
Service: 3
Priscilla Baccin
I was walking through Ontario Mills and found this snack bar in the food court. I ordered a small California Chicken, it came with cheese, pieces of grilled chicken, pickles, lettuce, tomato and a cheese sauce. It was tasty and well gratined but nothing out of the ordinary or remarkable. Just a good sandwich.
Atmosphere: 3
Food: 3
Service: 3
Jonathan jeffries
Waited In line behind only one person for 10 minutes! Only for the girl who did the order to keep messing up ! Went back to ask for A-1 Sauce and she didn’t even know that that was while the cook looked epithetic . You guys need better staff that actually cares !
Roland Tran
Probably the worst Charley's I've ever been to, and I've been to multiple malls already. Workers got an attitude, skimp on portions, can't even fix the orders they mess up. Not coming back to this location, I'd recommend going to ANY other Charley's for a better experience.
Atmosphere: 1
Food: 1
Service: 1
Estevan Vega
Made me go back and wait in line for 20 minutes when I was picking up an online order that was already ready. Employee told me to go to the register then every other employee ignored me until I waited in line.
Atmosphere: 1
Food: 1
Service: 1
Ken Ho
The shaved meat and crispy bacon in the Philly club were amazing. I went there for my family to get food, so I just grabbed a quick sandwich for myself and man am I glad I did. I don't like mustard but forgot to ask to keep it off. But it was still very good. And the shaved meat!! Perfect! Best sandwich I have had in a long time.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Gourmet Fries and Philly Cheese Steak
Check your receipt! Menu board shows a lower price for fries and they charged more! Told them about this and they say it is the cash register. Can't change the register change the sign!
Atmosphere: 3
wnaa neko
The waiter is so rude.
Atmosphere: 1
Food: 1
Service: 1
Edaurdo
Luis doesn’t know how to take orders and the other kids are disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Broski Ross
First time here and the food was meh didn't really see the hype, looked like something I could make at home. Inflation is real and the combo isn't really worth it. They gave a cup with only small amount of fries which I though that was a joke but overall it's meh.
Atmosphere: 4
Food: 3
Service: 4
aven blue
I went over the weekend and I was waiting for my order of fries and I saw a rat in the back. Disgusting and the service was NO good at all. No one go!!
Old school normal meal + French fries and drink set, pretty normal cheese and beef
Atmosphere: 4
Food: 4
Service: 4
We ordered Bold BBQ boneless wings with ranch on the side and once we recieved the order they didn’t give us the ranch we paid for until I went up to ask for it. As well as the boneless wings with the fries were given out all cold. If you were the customer would you like all your food to be served to you cold? Then they were confused on how to heat it up for me. The food was alright but at least serve the food hot, not cold like if it’s been sitting out.
Atmosphere: 2
Food: 2
Service: 1
NOT #1 best philly cheesesteaks I don’t know how they can even hang a sign that says that! Total crap is what it is!! If you’ve ever had a real Philly you would know!!
Atmosphere: 3
Food: 1
Service: 3
Everything the review below me says is true. The workers at this particular one hate their job and everyone they serve.
I ordered a large cheesesteak for $15, (I did not receive $15 worth of food) I received a sandwich with more mayo, lettuce, and tomato on it than it had meat & cheese. I shouldve took a picture of that sandwich with the globs of mayo and old lettuce.
DO NOT WORK AT A FOOD PLACE IF YOU HAVE TOO MUCH ATTITUDE TO MAKE A DECENT SANDWICH.
I get it, life is hard and its a fast food job, but
On my WORST day Id never give someone a sandwich like the one they gave me.
Then when I asked for some peppers on the side it came with attitude.
Please go anywhere else in the mall for food.
Management, please do the mall a service and change everything about this place, the food quality, the employees, make actual cheesesteaks instead of mayo sandwiches please and thankyou.
Atmosphere: 1
Food: 1
Service: 1
The lettuce is rotten. Causes diarrhea
Atmosphere: 3
Food: 1
Service: 3
I was walking through Ontario Mills and found this snack bar in the food court. I ordered a small California Chicken, it came with cheese, pieces of grilled chicken, pickles, lettuce, tomato and a cheese sauce. It was tasty and well gratined but nothing out of the ordinary or remarkable. Just a good sandwich.
Atmosphere: 3
Food: 3
Service: 3
Waited In line behind only one person for 10 minutes! Only for the girl who did the order to keep messing up ! Went back to ask for A-1
Sauce and she didn’t even know that that was while the cook looked epithetic . You guys need better staff that actually cares !
Probably the worst Charley's I've ever been to, and I've been to multiple malls already. Workers got an attitude, skimp on portions, can't even fix the orders they mess up. Not coming back to this location, I'd recommend going to ANY other Charley's for a better experience.
Atmosphere: 1
Food: 1
Service: 1
Made me go back and wait in line for 20 minutes when I was picking up an online order that was already ready. Employee told me to go to the register then every other employee ignored me until I waited in line.
Atmosphere: 1
Food: 1
Service: 1
The shaved meat and crispy bacon in the Philly club were amazing. I went there for my family to get food, so I just grabbed a quick sandwich for myself and man am I glad I did. I don't like mustard but forgot to ask to keep it off. But it was still very good. And the shaved meat!! Perfect! Best sandwich I have had in a long time.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Gourmet Fries and Philly Cheese Steak
Restaurantji Recommends
Check your receipt! Menu board shows a lower price for fries and they charged more! Told them about this and they say it is the cash register. Can't change the register change the sign!
Atmosphere: 3
The waiter is so rude.
Atmosphere: 1
Food: 1
Service: 1
Luis doesn’t know how to take orders and the other kids are disrespectful.
Atmosphere: 1
Food: 1
Service: 1
First time here and the food was meh didn't really see the hype, looked like something I could make at home. Inflation is real and the combo isn't really worth it. They gave a cup with only small amount of fries which I though that was a joke but overall it's meh.
Atmosphere: 4
Food: 3
Service: 4
I went over the weekend and I was waiting for my order of fries and I saw a rat in the back. Disgusting and the service was NO good at all. No one go!!
Atmosphere: 1
Food: 1
Service: 1
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