Best El Pollo Loco locally I've been going to this one for awhile they have the best customer service. My go to is a plain pollo bowl with just rice and chicken combo haha. With a new addition the queso dip with it which is fire in my opinion. I would shout out the cooks if I knew their names haha.
samuel vance
Good food, good service, and a good time.
Will Williams
This is THE BEST El Pollo Loco in the Inland Empire! The restaurant is always clean. The food was fresh, and the customer service was amazing! Great job to this management team!! 👏👏👏
Atmosphere: 5
Food: 5
Service: 5
Bastián Álvares
The attention is very bad, it takes them a while to attend even though people are not there online and they also get offended if you speak to them in Spanish
Carmen Vallejos
This is the second time I buy Pollo Loco and it had very little beans and very little chicken, A lot of rice in
Atmosphere: 5
Food: 2
Service: 5
Jose Sanchez
Great place, only I do not understand when they no have too much costumers they take too much time to fulfill the order, also I recommend all the time in drive thru review the order, sometimes an item is missing.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Ultimate Double Chicken Tostada, Loco Salad
javier hernandez
Always boy a qui like the fresh chicken place
Atmosphere: 5
Food: 5
Service: 5
Gus Garcia
I was so impressed with the quality of the food and good service.
I'm writing this review to share my recent experience at your restaurant in hopes that it helps your management team understand the customer's perspective. Upon entering, I wasn't greeted by the staff and felt uncomfortable due to their stares. Additionally, I wasn't informed that I needed to place my order myself. When I tried using the self-service kiosk, I found that it didn't offer the same options as your website—I wanted to add shrimp to a classic tostada, but couldn't. When I asked a male staff member for help, he initially ignored me to handle a drive-thru order, despite being a cashier. When he did assist me, he seemed unsure about the menu options, which led me to place my order on my phone instead. Considering I was ordering for my team, this experience left me disappointed with the store's lack of professionalism and organization. I hope this feedback helps improve your staff training and service quality
Atmosphere: 1
Food: 4
Service: 1
Gustavo Vela
Be careful to buy in this location They charge me TWICE different amount of money ( personal complicated to deal with them) No good at all ?????????????? ZERO STARS
Damian Casas
Damián was very wonderful helping out with my order great hospitality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl, Guacamole
Great fire grilled chicken.
Best El Pollo Loco locally I've been going to this one for awhile they have the best customer service. My go to is a plain pollo bowl with just rice and chicken combo haha. With a new addition the queso dip with it which is fire in my opinion. I would shout out the cooks if I knew their names haha.
Good food, good service, and a good time.
This is THE BEST El Pollo Loco in the Inland Empire! The restaurant is always clean. The food was fresh, and the customer service was amazing! Great job to this management team!! 👏👏👏
Atmosphere: 5
Food: 5
Service: 5
The attention is very bad, it takes them a while to attend even though people are not there online and they also get offended if you speak to them in Spanish
This is the second time I buy Pollo Loco and it had very little beans and very little chicken, A lot of rice in
Atmosphere: 5
Food: 2
Service: 5
Great place, only I do not understand when they no have too much costumers they take too much time to fulfill the order, also I recommend all the time in drive thru review the order, sometimes an item is missing.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Ultimate Double Chicken Tostada, Loco Salad
Always boy a qui like the fresh chicken place
Atmosphere: 5
Food: 5
Service: 5
I was so impressed with the quality of the food and good service.
Atmosphere: 5
Food: 5
Service: 5
Very clean & friendly staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I'm writing this review to share my recent experience at your restaurant in hopes that it helps your management team understand the customer's perspective. Upon entering, I wasn't greeted by the staff and felt uncomfortable due to their stares. Additionally, I wasn't informed that I needed to place my order myself. When I tried using the self-service kiosk, I found that it didn't offer the same options as your website—I wanted to add shrimp to a classic tostada, but couldn't. When I asked a male staff member for help, he initially ignored me to handle a drive-thru order, despite being a cashier. When he did assist me, he seemed unsure about the menu options, which led me to place my order on my phone instead. Considering I was ordering for my team, this experience left me disappointed with the store's lack of professionalism and organization. I hope this feedback helps improve your staff training and service quality
Atmosphere: 1
Food: 4
Service: 1
Be careful to buy in this location
They charge me TWICE different amount of money ( personal complicated to deal with them)
No good at all ??????????????
ZERO STARS
Damián was very wonderful helping out with my order great hospitality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl, Guacamole
No good
Atmosphere: 1
Food: 1
Service: 1
No good
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