Food was amazing and delicious the chicken and biscuits were my favorite. Super friendly staff! Hands down one of the best KFCs I’ve been to in a long time.
Atmosphere: 5
Food: 5
Service: 5
Steven Seagal
Ordered online, they forgot drink and sauce, it's a huge order so I don't remember what was being ordered
Atmosphere: 2
Food: 2
Service: 2
manuel Ortiz
3 of us stopped in for lunch great experience.Martha was very informative and pleasant,thank youMartha
Atmosphere: 5
Food: 5
Service: 5
Amber Brown
Martha and Delores did amazing with my order. Great customer service!! Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Daniel Calderon
Marcella was amazing and she made really good recommendations for our lunch Thank you to the entire KFC stuff for making our lunch experience a great one
Atmosphere: 5
Food: 5
Service: 5
Joanne Fraijo
Cashier was not helpful and didn't listen to what I said then got mad when I told her no gravy on potatoes I told you that when I ordered
Atmosphere: 3
Food: 4
Service: 3
Braylene Sedano
The place was clean and customer service was friendly and helpful with placing my order. The food was fresh and delicious
Atmosphere: 4
Food: 5
Service: 5
Joe Guerrero
Had to wait extra 35 minutes for chicken breast, how do you run low on chicken when that's all you do
Atmosphere: 5
Food: 5
Service: 2
Jeannette Garcia
The customer service excellent
Vinessa Scott
The manager and staff were amazing and served our group with wonderful hospitality!
Food is always cooked to perfection, services is always friendly, helpful, and willing to the extra mile to make sure the customer feels satisfied. Place is always clean inside and outside. I recommend this place by far.
Atmosphere: 5
Food: 5
Service: 5
David m
Food is good. They had me use SELF order kiosk even if paying cash. Still had 2 wait to pay cash with employee after using kiosk. A few minutes later she took a customer order using card. Very dumb. I walk out of fast food places if they wont take my order.
Atmosphere: 1
Food: 1
Service: 1
Teresa Silvasomsak
KFC Archibald is the freshest location! These girls are top-notch customer service, and thank you, Marcella for always making sure I am satisfied! I do not live nearby but drive all the way from Riverside just bc of their service and quality of food. <3 tee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Elizabeth Gonzalez
Service was great and quick. Food was fresh and the staff were very friendly. Marcella helped me out with the specials.
Atmosphere: 5
Food: 5
Service: 5
charles schwab
Today i stopped in for dinner and ordered the 14pc dinner. While waiting for my food I got wet paper towels from the restroom with soap on them and had to clean the table of greasy smears and left behind crumbs of chicken. When I got my bucket of chicken the chicken was the darkest greassy ugliest chicken I've ever seen. It looked disgusting. I went back up to the counter took the lid off the bucket and asked for fresh chicken. I was told it was fine, made just 25 minutes ago. I looked at a lady standing in line and asked her would you eat this, she instantly replied no. The worker said I had to wait 30 minutes for fresh chicken. I said give me my money back. Then the manager Marceelle jumped in and said everytime you come in to eat you always ask if Martha or Norma are here and they don't always work here. I'm the manager today and you don't get what you want. Remember a while back when you asked me to put a few extra paper liners in the bucket of chicken so to separate the chicken pieces from grease soaking the pieces on the bottom of the bucket. because you had a 30 minute ride home. I can't give you special treatment like that. You need to know that. My thoughts on that was it must have really angered you to have you work extra hard to put an extra 3 pieces of paper in that bucket over a month ago to throw that up today. WOW. My kids thought it was a great idea and ate the chicken. This Marceelle obviously can't handle putting 3 pieces of paper in a bucket of chicken with out holding anger inside. this explains the reason why I had to clean my own table myself. if lifting 3 extra pieces of paper bothered you enough to throw that up a month later i can't imagine the frustration it must be to clean a table. When Martha or Norma are managing it's the best KFC restaurant anywhere. I Never question the quality of the food. Tables are clean And I let her know that if she managed as good as them, that chicken would have never been served to a customer. I would be eating right now instead of asking for a refund. If the owner of this restaurant wants to check on the validity of this complaint. Please go to the restaurant and look at the video cameras at around 445 to 5pm on Feb 24th. Look for the guy cleaning the table. Thanks.
Food was amazing and delicious the chicken and biscuits were my favorite. Super friendly staff! Hands down one of the best KFCs I’ve been to in a long time.
Atmosphere: 5
Food: 5
Service: 5
Ordered online, they forgot drink and sauce, it's a huge order so I don't remember what was being ordered
Atmosphere: 2
Food: 2
Service: 2
3 of us stopped in for lunch great experience.Martha was very informative and pleasant,thank youMartha
Atmosphere: 5
Food: 5
Service: 5
Martha and Delores did amazing with my order. Great customer service!! Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Marcella was amazing and she made really good recommendations for our lunch
Thank you to the entire KFC stuff for making our lunch experience a great one
Atmosphere: 5
Food: 5
Service: 5
Cashier was not helpful and didn't listen to what I said then got mad when I told her no gravy on potatoes I told you that when I ordered
Atmosphere: 3
Food: 4
Service: 3
The place was clean and customer service was friendly and helpful with placing my order. The food was fresh and delicious
Atmosphere: 4
Food: 5
Service: 5
Had to wait extra 35 minutes for chicken breast, how do you run low on chicken when that's all you do
Atmosphere: 5
Food: 5
Service: 2
The customer service excellent
The manager and staff were amazing and served our group with wonderful hospitality!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is always cooked to perfection, services is always friendly, helpful, and willing to the extra mile to make sure the customer feels satisfied. Place is always clean inside and outside. I recommend this place by far.
Atmosphere: 5
Food: 5
Service: 5
Food is good. They had me use SELF order kiosk even if paying cash. Still had 2 wait to pay cash with employee after using kiosk. A few minutes later she took a customer order using card. Very dumb. I walk out of fast food places if they wont take my order.
Atmosphere: 1
Food: 1
Service: 1
KFC Archibald is the freshest location! These girls are top-notch customer service, and thank you, Marcella for always making sure I am satisfied! I do not live nearby but drive all the way from Riverside just bc of their service and quality of food. <3 tee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Service was great and quick. Food was fresh and the staff were very friendly. Marcella helped me out with the specials.
Atmosphere: 5
Food: 5
Service: 5
Today i stopped in for dinner and ordered the 14pc dinner. While waiting for my food I got wet paper towels from the restroom with soap on them and had to clean the table of greasy smears and left behind crumbs of chicken. When I got my bucket of chicken the chicken was the darkest greassy ugliest chicken I've ever seen. It looked disgusting. I went back up to the counter took the lid off the bucket and asked for fresh chicken. I was told it was fine, made just 25 minutes ago. I looked at a lady standing in line and asked her would you eat this, she instantly replied no. The worker said I had to wait 30 minutes for fresh chicken. I said give me my money back. Then the manager Marceelle jumped in and said everytime you come in to eat you always ask if Martha or Norma are here and they don't always work here. I'm the manager today and you don't get what you want. Remember a while back when you asked me to put a few extra paper liners in the bucket of chicken so to separate the chicken pieces from grease soaking the pieces on the bottom of the bucket. because you had a 30 minute ride home. I can't give you special treatment like that. You need to know that.
My thoughts on that was it must have really angered you to have you work extra hard to put an extra 3 pieces of paper in that bucket over a month ago to throw that up today. WOW. My kids thought it was a great idea and ate the chicken. This Marceelle obviously can't handle putting 3 pieces of paper in a bucket of chicken with out holding anger inside. this explains the reason why I had to clean my own table myself. if lifting 3 extra pieces of paper bothered you enough to throw that up a month later i can't imagine the frustration it must be to clean a table. When Martha or Norma are managing it's the best KFC restaurant anywhere. I Never question the quality of the food. Tables are clean And I let her know that if she managed as good as them, that chicken would have never been served to a customer. I would be eating right now instead of asking for a refund. If the owner of this restaurant wants to check on the validity of this complaint. Please go to the restaurant and look at the video cameras at around 445 to 5pm on Feb 24th. Look for the guy cleaning the table. Thanks.
Atmosphere: 1
Food: 1
Service: 1
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