Some delicious coffee beverages, super unique and refreshing. I've been here twice. First time I got the lavender latte, and 2nd time I got the the Cappuccino Shake...both delicious and perfect for a hot summer day.
Atmosphere: 5
Food: 5
Service: 5
Devin Johnson
Klatch Coffee Shop is an absolute gem! From the moment you walk in, you're greeted with genuine smiles and a warm, welcoming atmosphere that feels like home. Everyone there is truly amazing the baristas remember your name and your favorite order, and they always take the time for a friendly chat. They pour real passion into every cup, whether it's a perfectly balanced latte, a rich cold brew, or their fantastic seasonal specials. It's not just coffee; it's an experience crafted by people who clearly love what they do and who they serve. You leave feeling genuinely valued, not just caffeinated.
One of the things that sets Klatch apart and makes it my absolute go to spot is how incredible they are with my service dog. They don't just tolerate furry visitors; they welcome them! Offering pup cups (always a hit!) is just the start. They create such a relaxed, happy vibe for both of us. Knowing we can pop in together for a quick pick-me-up where we're both treated wonderfully is priceless.
Overall, Klatch is simply outstanding. The coffee is consistently excellent, the inclusive atmosphere is inviting and cozy, and the staff are just great, friendly, efficient, and full of positive energy. Combine that with their genuine love for canine customers, and you have a local coffee shop that truly understands community. It's more than just a place to grab a drink; it's a bright spot in the day. I wholeheartedly recommend Klatch to everyone with or without a four legged friend. From Jackie (Jack) to Josh to Veronica to Kierna (just to name a few), ALL of you guys have been amazing and have made us feel like family. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Yvette
This is a very small coffee shop, but it is clean and bright. Service is efficient. The coffee was good. I ordered an iced lavender latte, and it was VERY lavender. If you don't like an overwhelming taste of lavender, then pass on this latte. All in all, it's a good place for coffee, I did not try any of the baked goods, but they looked tasty.
Atmosphere: 4
Food: 4
Service: 4
varsha korrapati
I’ve been a loyal customer of Klatch Coffee in Ontario for the past 5 to 7 years and have always appreciated the exceptional coffee and welcoming atmosphere. Despite having other coffee options like Starbucks conveniently located near my home, I’ve consistently chosen Klatch for its quality and vibe.
However, I had a disappointing experience today that I feel compelled to share. I stopped by for a to-go order with my dog, as I often do. While waiting, another dog nearby became reactive, and unfortunately, my dog responded. A barista—who I understand is relatively new to the Ontario branch—approached me and stated that if my dog was barking, we couldn’t stay. While I understand the importance of maintaining a calm environment, I was surprised by the approach, especially since the other reactive dog remained inside without any similar feedback. I chose to step outside to avoid further conflict.
This felt unnecessarily one-sided and inconsistent with the service I’ve come to know and appreciate at Klatch. I also visit frequently the Rancho Cucamonga location, where the staff are always friendly and accommodating, even during occasional dog interactions. In my experience, they handle such moments with professionalism and fairness, never singling anyone out.
I rarely leave negative feedback, but this incident was disappointing enough to speak up about. I hope this is taken as constructive input for maintaining the inclusive and welcoming atmosphere that has made Klatch a favorite for so many years. Never going back to Ontario Klatch again!!
Atmosphere: 1
Service: 1
Michele Hammer
Say outside with my foster doggo, had a delicious veggie Sammy and an iced mocha🤘
Atmosphere: 5
Food: 5
Service: 5
Scott Besemann
Did a great job with the Cortado, and the pretzel bacon croissant was a fun bite service was attentive, engaging and efficient!
Atmosphere: 5
Food: 4
Service: 5
James Szatkowski
Eh, it's a coffee ☕ shop.
Atmosphere: 3
Service: 4
Melissa
Don’t come here if you’re in a hurry—unless, of course, you love standing in long lines while watching your life pass by. The coffee? Yeah, it’s good. Annoyingly good. Good enough to make you question all your past coffee choices. I usually go for a seasonal drink and the breakfast wrap because I enjoy pretending I’m better than everyone else. But really, you can’t go wrong. Grab your overpriced (but totally worth it) coffee and go sit outside like the caffeinated, enlightened human you are.
Atmosphere: 3
Food: 5
Service: 3
Claudia Castillo Moran
Really nice place and the variety of coffees
Atmosphere: 5
Food: 5
Service: 5
Jason
Friendly staff, sadly the last time I went by the blenders were broken. You'd think they'd have more than one blender...guess not sadly.
I'm a fan of the Klatch chain. I've been to the Rancho Cucamonga location a dozen times over the years and at least as many times to the Pasadena location. This more like the later than the former, more or less a Starbucks/juice bar size location but with a nice outdoor seating area. The wifi was great but it would have been nice to have more seating on this particular morning when it was too cold to sit outside.
Atmosphere: 5
Food: 5
Service: 5
Ricardo Ledesma
Traditional (8oz) cappuccino is my favorite. Hot Chai Latte are good as well.
Atmosphere: 5
Food: 5
Service: 5
Sharon Sandles
My new coffee shop!! I've left Starbucks for good! Everything is always perfectly made and all the employees are friendly. Food is made to order and baked goods aren't prepackaged. Locally owned for 30 years. #SupportSmallBusinesses
Dietary restrictions: Non dairy options
Kid-friendliness: Not recommended for small children
Ashley was very knowledgeable and recommended their new seasonal drink. I am very picky with my drinks and she made it to perfection. We need more baristas like her <3
Some delicious coffee beverages, super unique and refreshing. I've been here twice. First time I got the lavender latte, and 2nd time I got the the Cappuccino Shake...both delicious and perfect for a hot summer day.
Atmosphere: 5
Food: 5
Service: 5
Klatch Coffee Shop is an absolute gem! From the moment you walk in, you're greeted with genuine smiles and a warm, welcoming atmosphere that feels like home. Everyone there is truly amazing the baristas remember your name and your favorite order, and they always take the time for a friendly chat. They pour real passion into every cup, whether it's a perfectly balanced latte, a rich cold brew, or their fantastic seasonal specials. It's not just coffee; it's an experience crafted by people who clearly love what they do and who they serve. You leave feeling genuinely valued, not just caffeinated.
One of the things that sets Klatch apart and makes it my absolute go to spot is how incredible they are with my service dog. They don't just tolerate furry visitors; they welcome them! Offering pup cups (always a hit!) is just the start. They create such a relaxed, happy vibe for both of us. Knowing we can pop in together for a quick pick-me-up where we're both treated wonderfully is priceless.
Overall, Klatch is simply outstanding. The coffee is consistently excellent, the inclusive atmosphere is inviting and cozy, and the staff are just great, friendly, efficient, and full of positive energy. Combine that with their genuine love for canine customers, and you have a local coffee shop that truly understands community. It's more than just a place to grab a drink; it's a bright spot in the day. I wholeheartedly recommend Klatch to everyone with or without a four legged friend. From Jackie (Jack) to Josh to Veronica to Kierna (just to name a few), ALL of you guys have been amazing and have made us feel like family. Thank you.
Atmosphere: 5
Food: 5
Service: 5
This is a very small coffee shop, but it is clean and bright. Service is efficient. The coffee was good. I ordered an iced lavender latte, and it was VERY lavender. If you don't like an overwhelming taste of lavender, then pass on this latte. All in all, it's a good place for coffee, I did not try any of the baked goods, but they looked tasty.
Atmosphere: 4
Food: 4
Service: 4
I’ve been a loyal customer of Klatch Coffee in Ontario for the past 5 to 7 years and have always appreciated the exceptional coffee and welcoming atmosphere. Despite having other coffee options like Starbucks conveniently located near my home, I’ve consistently chosen Klatch for its quality and vibe.
However, I had a disappointing experience today that I feel compelled to share. I stopped by for a to-go order with my dog, as I often do. While waiting, another dog nearby became reactive, and unfortunately, my dog responded. A barista—who I understand is relatively new to the Ontario branch—approached me and stated that if my dog was barking, we couldn’t stay. While I understand the importance of maintaining a calm environment, I was surprised by the approach, especially since the other reactive dog remained inside without any similar feedback. I chose to step outside to avoid further conflict.
This felt unnecessarily one-sided and inconsistent with the service I’ve come to know and appreciate at Klatch. I also visit frequently the Rancho Cucamonga location, where the staff are always friendly and accommodating, even during occasional dog interactions. In my experience, they handle such moments with professionalism and fairness, never singling anyone out.
I rarely leave negative feedback, but this incident was disappointing enough to speak up about. I hope this is taken as constructive input for maintaining the inclusive and welcoming atmosphere that has made Klatch a favorite for so many years. Never going back to Ontario Klatch again!!
Atmosphere: 1
Service: 1
Say outside with my foster doggo, had a delicious veggie Sammy and an iced mocha🤘
Atmosphere: 5
Food: 5
Service: 5
Did a great job with the Cortado, and the pretzel bacon croissant was a fun bite service was attentive, engaging and efficient!
Atmosphere: 5
Food: 4
Service: 5
Eh, it's a coffee ☕ shop.
Atmosphere: 3
Service: 4
Don’t come here if you’re in a hurry—unless, of course, you love standing in long lines while watching your life pass by. The coffee? Yeah, it’s good. Annoyingly good. Good enough to make you question all your past coffee choices. I usually go for a seasonal drink and the breakfast wrap because I enjoy pretending I’m better than everyone else. But really, you can’t go wrong. Grab your overpriced (but totally worth it) coffee and go sit outside like the caffeinated, enlightened human you are.
Atmosphere: 3
Food: 5
Service: 3
Really nice place and the variety of coffees
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, sadly the last time I went by the blenders were broken. You'd think they'd have more than one blender...guess not sadly.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I'm a fan of the Klatch chain. I've been to the Rancho Cucamonga location a dozen times over the years and at least as many times to the Pasadena location. This more like the later than the former, more or less a Starbucks/juice bar size location but with a nice outdoor seating area. The wifi was great but it would have been nice to have more seating on this particular morning when it was too cold to sit outside.
Atmosphere: 5
Food: 5
Service: 5
Traditional (8oz) cappuccino is my favorite. Hot Chai Latte are good as well.
Atmosphere: 5
Food: 5
Service: 5
My new coffee shop!! I've left Starbucks for good! Everything is always perfectly made and all the employees are friendly. Food is made to order and baked goods aren't prepackaged. Locally owned for 30 years. #SupportSmallBusinesses
Dietary restrictions: Non dairy options
Kid-friendliness: Not recommended for small children
Wheelchair accessibility: Wheelchair accessible property
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panini, Caramel Brûlée, Iced Latte, Iced Creme Brulee
My go to morning coffee spot
Atmosphere: 5
Food: 5
Service: 5
Ashley was very knowledgeable and recommended their new seasonal drink. I am very picky with my drinks and she made it to perfection. We need more baristas like her <3
Atmosphere: 4
Food: 5
Service: 5
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