Terrible service and terrible food. Waited 45 mins to get my order after I placed it over the phone.
Atmosphere: 1
Food: 1
Service: 1
Maria Castro
Placed an online order that was late by almost 20 minutes. Kept receiving emails that my pizza was ready at the counter, but when my partner would ask they would tell him it wasn’t. Finally gave us our order and we were missing one item. Definitely do not recommend online ordering here, it causes more inconvenience.
Atmosphere: 1
Service: 1
andy soria
Place an order on the app.. they has 45 minutes to make my pizza, showed up on time and still was ready...another 15 minutes 🤦
Atmosphere: 1
Food: 3
Service: 1
Warren Giles
Pretty good customer service. You can’t go wrong with the price here. But don’t let your food get cold it changes everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Old World Pepperoni Pizza, Crazy Bread
Jason Wiley (Jadapreacha)
This location should change their slogan from Hot n Ready to the Jack in the Box slogan, We Don't Make It Til You Order It. If I could rate it with negative stars I would.
I recently went their less than an hour after opening hrs, and still had to wait long. Plus if you go during busy hours you'll have to wait more than an hr. Even if you order in advance through the app. Go to the location on Romana and Mission or Riverside near Monte Vista. They always have something Hot n Ready.
EseMFSP00kS L0wks
Horrible with timing the app said it’ll be done by 4:53 PM but my wife has been there 40 minutes past that and still has not received the order. I called to see the status on the order and got a very dull answer poor customer service! Also I paid for a crazy bread combo and did not receive the marinara sauce also paid extra for crazy crust and did not get that as well.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caesar Wings, Stuffed Crazy Crust Custom, Crazy Bread
adriana villafuerte
The costumer ahead of me was pickup and the girl in front counter kept handing him the wrong items. So I had to wait for about 20mins to pickup my order until she got the correct order. So the wait time was awful!
Food: 4
Service: 1
David Granado
When I called to place an order they told me it would be ready in about 20 minutes. When arrived over 20 minutes later they said it would take another 10 minutes. When I said it was supposed to only take 20 minutes over 20 minutes ago they again say 10 more minutes and didn't bother to apologize! This was the second time this happened!
Atmosphere: 3
Service: 1
Maria rios
Sadly, it's not like before, you order by phone or line, it takes longer than you imagine, you arrive and they don't attend to you, there are only little children and sometimes they don't take your orders well and then you arrive at the place, there is no one and they don't attend to you.
Angelica Fajardo
Always good service, don't have to wait long for order
It's Little Ceasars, sometimes the kids like eating it and the deep dish pizza let's you feel less guilty because you only paid 10 bucks. Service was good ??
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Cheese Pizza, Custom Detroit-Style Deep Dish
Aditya Partap Singh
Rude cashier… don’t know how to behave with customers.
Service: 1
George Caves
I walked in with an online order asked if I can get it earlier and they said no problem. Then proceeded to make my stuff fresh and hot. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Leo Calzada
They messed up my order yet they made me drive up to pick up the correct order, DIDN'T EVEN get an apology
Marcus Duran
Been coming here since I was 18 years old I'm 45 now I like the services here and the pizza as well it's not dry always fresh and ready to go.
Terrible service and terrible food. Waited 45 mins to get my order after I placed it over the phone.
Atmosphere: 1
Food: 1
Service: 1
Placed an online order that was late by almost 20 minutes. Kept receiving emails that my pizza was ready at the counter, but when my partner would ask they would tell him it wasn’t. Finally gave us our order and we were missing one item. Definitely do not recommend online ordering here, it causes more inconvenience.
Atmosphere: 1
Service: 1
Place an order on the app.. they has 45 minutes to make my pizza, showed up on time and still was ready...another 15 minutes 🤦
Atmosphere: 1
Food: 3
Service: 1
Pretty good customer service. You can’t go wrong with the price here. But don’t let your food get cold it changes everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Old World Pepperoni Pizza, Crazy Bread
This location should change their slogan from Hot n Ready to the Jack in the Box slogan, We Don't Make It Til You Order It. If I could rate it with negative stars I would.
I recently went their less than an hour after opening hrs, and still had to wait long. Plus if you go during busy hours you'll have to wait more than an hr. Even if you order in advance through the app. Go to the location on Romana and Mission or Riverside near Monte Vista. They always have something Hot n Ready.
Horrible with timing the app said it’ll be done by 4:53 PM but my wife has been there 40 minutes past that and still has not received the order. I called to see the status on the order and got a very dull answer poor customer service! Also I paid for a crazy bread combo and did not receive the marinara sauce also paid extra for crazy crust and did not get that as well.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caesar Wings, Stuffed Crazy Crust Custom, Crazy Bread
The costumer ahead of me was pickup and the girl in front counter kept handing him the wrong items. So I had to wait for about 20mins to pickup my order until she got the correct order. So the wait time was awful!
Food: 4
Service: 1
When I called to place an order they told me it would be ready in about 20 minutes. When arrived over 20 minutes later they said it would take another 10 minutes. When I said it was supposed to only take 20 minutes over 20 minutes ago they again say 10 more minutes and didn't bother to apologize! This was the second time this happened!
Atmosphere: 3
Service: 1
Sadly, it's not like before, you order by phone or line, it takes longer than you imagine, you arrive and they don't attend to you, there are only little children and sometimes they don't take your orders well and then you arrive at the place, there is no one and they don't attend to you.
Always good service, don't have to wait long for order
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's Little Ceasars, sometimes the kids like eating it and the deep dish pizza let's you feel less guilty because you only paid 10 bucks. Service was good ??
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Cheese Pizza, Custom Detroit-Style Deep Dish
Rude cashier… don’t know how to behave with customers.
Service: 1
I walked in with an online order asked if I can get it earlier and they said no problem. Then proceeded to make my stuff fresh and hot. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
They messed up my order yet they made me drive up to pick up the correct order, DIDN'T EVEN get an apology
Been coming here since I was 18 years old I'm 45 now I like the services here and the pizza as well it's not dry always fresh and ready to go.
Atmosphere: 4
Food: 4
Service: 4
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