Having breakfast with my friend was very pleasant. Our server Brianna was very attentive and accommodating, making my visit a good experience. I had stopped coming to this Norm's because I had not the best service on my last visit. Having Brianna as our server makes me want to come back. Thanks Brianna.
Atmosphere: 5
Food: 5
Service: 5
Jake Gajic
Brianna was a great server. Food was excellent. Will come back again.
Atmosphere: 5
Food: 5
Service: 5
D. Dunn
Had lunch here today. Marina, our waitress, was wonderful. She checked on us multiple times during our meal. She even brought us to go glasses and fresh iced tea at the end of our meal! Thank you, Marina for making our experience great! We appreciated you!!
Atmosphere: 3
Food: 5
Service: 5
Victor Sierra
The place was nice and we got sat down pretty quickly (it was around 7 pm or so). Its basically what you'd expect from Norm's, if you've been. If not, its similar to a Denny's, but large entrees come with a soup and salad.
I opted for a patty melt turkey burger and onion rings with an unsweetened iced tea. It took a bit to get our food, as its made to order. No complaints about the burger, but my onion rings had cooked onion peel in two of them... Guess they're fresh, hey?
Our server was kind and sociable. She kept my wife and 2 year old stocked up on saltines and stayed on top of our drinks.
All said, wasn't bad for dinner eats. The price is about $17+ for the more premium entrees, but the burgers are more reasonably priced.
Will eat there again if we need a later night dinner spot.
Atmosphere: 4
Food: 3
Service: 4
Jose Mendez
Robert is so helpful and patient every time we come and dine here. We come here every weekend and always feel welcomed. We love the music too.
Atmosphere: 5
Food: 5
Service: 5
Martin D Amador
Thanks Alejandra was excellent service and very professional
Atmosphere: 5
Food: 5
Service: 5
Crystal Reece
The steak & eggs is my favorite breakfast at Norm’s! Any time we travel to the area, Notm’s is a must! Thank you Alejandra for the great service!
Atmosphere: 5
Food: 5
Service: 5
Nancy
Great service from Robert and overall great value. Will definitely return
Atmosphere: 5
Food: 5
Service: 5
JESUS GARCIA
I haven't been and been wanting to go to norm's for a long time. Hadn't been there in over 10 years and boy was I missing out. Too much good food. Couldn't finish at all. Had to take some home. The clam chowder was fantastic! Steak was tender and juicy. I'm going back soon.
Atmosphere: 5
Food: 5
Service: 5
Frank Reyes
Food is just ok. My first time coming to a Norms in like so many years. Service is good but my waitress got my order wrong and blamed me for it, not cool. But if you just want to have a good salad, sandwich ror a breakfast I do recommend this place. Prices are decent. Milk sakes are very good.
Good employees Worst manager of a norms restaurant (Beverly) she needs to be trained on customer service and public relations. Some how she has no value for Norms customer( or maybe for some of the customer base on how we look) We request a breakfast platter to go and she got so offended that we request to replace an item on the platter, she walked up to us with a loud voice and a bad attitude complaining about our order. I didn't wanted to talk back to her just because of the level of anger that she was showing I open a complaint case with corporate We the customer deserve respect. To the manager: You can improve your attitude by working on yourself. Or going to church
Yes wrong Norms to go
Atmosphere: 2
Food: 3
Service: 2
Juan Padilla
Norms Restaurant in Ontario gave us a truly enjoyable, classic diner experience from start to finish. The food was comforting, hearty, and cooked just right. I ordered the New York steak and eggs with hash browns, along with a short stack of pancakes, and everything came out hot, flavorful, and very satisfying. The steak was well prepared, the eggs were done perfectly, and the pancakes were soft and delicious. What really made the visit stand out, though, was our waitress Marina. She was excellent, very friendly, attentive, and welcoming the entire time. Marina checked on us often, made sure everything was exactly how we wanted it, and did it all with a genuine smile and great attitude. Her service truly elevated the whole meal and made us feel appreciated as customers. Because of the great food and Marina’s outstanding service, this is definitely a place we’d be happy to return to again. Plus the coffee mug was always topped off and hot!!
Atmosphere: 4
Food: 5
Service: 5
Diondre Edwards
Thank you brianna great service
Atmosphere: 4
Food: 3
Service: 5
Shawn Taylor
Brianna was amazing I'm only sitting in her area from now on
Atmosphere: 5
Food: 5
Service: 5
Kenny N
Ordered the big breakfast the fruit was not ripe 9r fresh. Manager says they cut it fresh every morning but it was horrible . They put peppers and onions in their home fries so I asked for the fruit and it was horrible. The bacon was in a storage container that they made in a tray way earlier in the day and then they just dump it in the fryer to warm it up and it was nasty. When I asked for them to just make me an extra pancake since I already had two of them as part of my big breakfast to replace the fruit and the nasty bacon they said we can only give you french fries or a baked potato and I said I don't want either one . The manager was a little stuffy and non-caring in my opinion and they don't give senior discounts on the weekends I'm was told. I'm 62 years old and I came here on a Sunday night at 9:00 p.m. and they don't give discounts to seniors. Everybody' working there has got a frown on their face and not happy to be there. I heard so many good things about this place but I'm never coming back. This was my first time. I don't suggest coming here. I'd rather go to IHOP. Very disappointed with my first experience here at Norms. I do not recommend going here.
Having breakfast with my friend was very pleasant. Our server Brianna was very attentive and accommodating, making my visit a good experience. I had stopped coming to this Norm's because I had not the best service on my last visit. Having Brianna as our server makes me want to come back. Thanks Brianna.
Atmosphere: 5
Food: 5
Service: 5
Brianna was a great server. Food was excellent. Will come back again.
Atmosphere: 5
Food: 5
Service: 5
Had lunch here today. Marina, our waitress, was wonderful. She checked on us multiple times during our meal. She even brought us to go glasses and fresh iced tea at the end of our meal! Thank you, Marina for making our experience great! We appreciated you!!
Atmosphere: 3
Food: 5
Service: 5
The place was nice and we got sat down pretty quickly (it was around 7 pm or so). Its basically what you'd expect from Norm's, if you've been. If not, its similar to a Denny's, but large entrees come with a soup and salad.
I opted for a patty melt turkey burger and onion rings with an unsweetened iced tea. It took a bit to get our food, as its made to order. No complaints about the burger, but my onion rings had cooked onion peel in two of them... Guess they're fresh, hey?
Our server was kind and sociable. She kept my wife and 2 year old stocked up on saltines and stayed on top of our drinks.
All said, wasn't bad for dinner eats. The price is about $17+ for the more premium entrees, but the burgers are more reasonably priced.
Will eat there again if we need a later night dinner spot.
Atmosphere: 4
Food: 3
Service: 4
Robert is so helpful and patient every time we come and dine here. We come here every weekend and always feel welcomed. We love the music too.
Atmosphere: 5
Food: 5
Service: 5
Thanks Alejandra was excellent service and very professional
Atmosphere: 5
Food: 5
Service: 5
The steak & eggs is my favorite breakfast at Norm’s! Any time we travel to the area, Notm’s is a must! Thank you Alejandra for the great service!
Atmosphere: 5
Food: 5
Service: 5
Great service from Robert and overall great value. Will definitely return
Atmosphere: 5
Food: 5
Service: 5
I haven't been and been wanting to go to norm's for a long time. Hadn't been there in over 10 years and boy was I missing out. Too much good food. Couldn't finish at all. Had to take some home. The clam chowder was fantastic! Steak was tender and juicy. I'm going back soon.
Atmosphere: 5
Food: 5
Service: 5
Food is just ok. My first time coming to a Norms in like so many years. Service is good but my waitress got my order wrong and blamed me for it, not cool. But if you just want to have a good salad, sandwich ror a breakfast I do recommend this place. Prices are decent. Milk sakes are very good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Good employees Worst manager of a norms restaurant (Beverly) she needs to be trained on customer service and public relations. Some how she has no value for Norms customer( or maybe for some of the customer base on how we look)
We request a breakfast platter to go and she got so offended that we request to replace an item on the platter, she walked up to us with a loud voice and a bad attitude complaining about our order. I didn't wanted to talk back to her just because of the level of anger that she was showing
I open a complaint case with corporate
We the customer deserve respect.
To the manager:
You can improve your attitude by working on yourself. Or going to church
Yes wrong Norms to go
Atmosphere: 2
Food: 3
Service: 2
Norms Restaurant in Ontario gave us a truly enjoyable, classic diner experience from start to finish. The food was comforting, hearty, and cooked just right. I ordered the New York steak and eggs with hash browns, along with a short stack of pancakes, and everything came out hot, flavorful, and very satisfying. The steak was well prepared, the eggs were done perfectly, and the pancakes were soft and delicious. What really made the visit stand out, though, was our waitress Marina. She was excellent, very friendly, attentive, and welcoming the entire time. Marina checked on us often, made sure everything was exactly how we wanted it, and did it all with a genuine smile and great attitude. Her service truly elevated the whole meal and made us feel appreciated as customers. Because of the great food and Marina’s outstanding service, this is definitely a place we’d be happy to return to again. Plus the coffee mug was always topped off and hot!!
Atmosphere: 4
Food: 5
Service: 5
Thank you brianna great service
Atmosphere: 4
Food: 3
Service: 5
Brianna was amazing I'm only sitting in her area from now on
Atmosphere: 5
Food: 5
Service: 5
Ordered the big breakfast the fruit was not ripe 9r fresh. Manager says they cut it fresh every morning but it was horrible . They put peppers and onions in their home fries so I asked for the fruit and it was horrible. The bacon was in a storage container that they made in a tray way earlier in the day and then they just dump it in the fryer to warm it up and it was nasty. When I asked for them to just make me an extra pancake since I already had two of them as part of my big breakfast to replace the fruit and the nasty bacon they said we can only give you french fries or a baked potato and I said I don't want either one . The manager was a little stuffy and non-caring in my opinion and they don't give senior discounts on the weekends I'm was told. I'm 62 years old and I came here on a Sunday night at 9:00 p.m. and they don't give discounts to seniors. Everybody' working there has got a frown on their face and not happy to be there. I heard so many good things about this place but I'm never coming back. This was my first time. I don't suggest coming here. I'd rather go to IHOP.
Very disappointed with my first experience here at Norms. I do not recommend going here.
Atmosphere: 1
Food: 1
Service: 1
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