NORMS Restaurant
4551 Mills Cir, Ontario
(909) 935-1880
Recent Reviews
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Had dinner earlier today and our server, Robert took great care of my family. We got to try some of their new dishes and my wife loved the enchiladas. Overall, we would come back as the price overall was decent And service was top notch.
Atmosphere: 5
Food: 5
Service: 5
I did an online order for this location & was very bummed at how poorly they did with my order. They forgot my drink so I had to go back in & ask for it. Everything was very messy & looked like it was just thrown in a container. They forgot to add some toppings for a dessert I got.
Service: 1
Ordered calicado benny, the yolks were over cooked and solid while the whites were runny and undercooked, and the hashbrowns were crispy on top and still cold and undercooked on the bottom. My companion ordered a grilled cheese with onion rings, cheese was cold and unmelted, with a perfect golden brown toasted bread, completely inedible. The onion rings needed salt, but were at least not uncooked like the rest of the meal. The waiter didn't really check in on us at all, so it's not like we could have sent the food back, he just disappeared. And the floor under the tables is in desperate need of a good scrub, it was really sticky, even close to the walkway where it would be easy to get a mop in, very unpleasant. I saw another guest served a drink in what they seemed to peg as a dirty glass, looked like a bit of soda syrup stuck to the glass.
Atmosphere: 3
Food: 1
Service: 2
We been goin to norms since they open and Wendi always treat my mom and me like family she even knows what my mom like she makes us feel special thanks Wendi
Atmosphere: 5
Food: 5
Service: 5
I came in for lunch today. The hostess sat me down at a table and then I proceeded to wait there for my server to come and take my order and no one came to my table. Im not sure how long I waited but I im sure it was at least 10 min and no one came over to take my drink order or anything, I didnt even get acknowledged by any of the wait staff. So I got up and left. Your restaurant needs to do better.
Service: 1
Really enjoyed my visit! Our server Marina went above and beyond. super welcoming, quick with service, and made sure we had everything we needed. The little details like checking in and making great suggestions made a big difference. I’d definitely come back thanks to the awesome service.
Atmosphere: 5
Food: 5
Service: 5
Wow! The service here is beyond wonderful. Marina, my server was extremely helpful and knowledgeable of the menu. She gave me great recommendations of what I should try as it was my first time visiting. Marina was constantly attentive with a positive attitude and made my visit here feel welcoming from start to end.
Atmosphere: 5
Food: 5
Service: 5
Very lonely.
Atmosphere: 3
Food: 3
Service: 3
Miranda provided excellent service. She was very attentive to my needs relating to my food allergies.
Atmosphere: 5
Food: 5
Service: 5
Marina is a very professional and kind we are very pleased with the service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Our server Marina was absolutely wonderful. She greeted us with a warm smile, checked in often without being intrusive, and made sure we had everything we needed. Her professionalism and kindness truly elevated our dining experience. We would be happy to be served by her again!
Atmosphere: 5
Food: 5
Service: 5
Despite it being busy, Marina made sure our food was delivered in a timely manner. The food is delicious and I love her service. Very friendly and bright.
Atmosphere: 5
Food: 5
Service: 5
The food is always good
Atmosphere: 4
Food: 5
Service: 5
Similar to Denny's, but the food is slightly better.
Atmosphere: 4
Food: 4
Service: 4
Marina was awesome.
Atmosphere: 5
Food: 5
Service: 5
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