NORMS Restaurant
4551 Mills Cir, Ontario
(909) 935-1880
Recent Reviews
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This Norms location is so much cleaner and nicer than others I’ve visited! Alejandra offered us truly amazing service—she was attentive, friendly, and made our experience so enjoyable. Highly recommend!
First time at this location and our server melanie was amazing and friendly! Plus the food was really good. Very fresh and enjoyable. I will absolutely come back to this place.
Melanie was Amazing!!!!!
Laura has great hospitality and excellent service.
Good food
The service is always great and so welcoming to the customers
Everything tasted wonderful
Atmosphere: 5
Food: 5
Service: 5
This place is awful, it took 10 minutes from being seated to taking our drink order. 30 minutes after being seated to deliver our drink order and to take our food order.
Large party that arrived after us already received their food by the time we gave our food order.
I watched the manager handling pancakes with his bare hands at the pass thru in the kitchen, then working the register without washing his hands. After receiving our order, we weren't offered syrup, hot sauce or refills of our drinks.
I took the condiments off an empty table because our server ignored us the whole time.
If you're a party of 2 or less, you will be ignored. This is the 2nd time it's happened to me, and I won't be going back.
The manager needs to take a food handling course again because he is disgusting. Handling cash and food with his bare hands, didn't he realize the door to the kitchen is open?
Atmosphere: 1
Food: 2
Service: 1
Excellent service!! The person in charge of providing us with the service was very helpful and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Huevos Rancheros
Excellent service, Breanna was are server, and she was excellent in everything
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Omelette
Restaurantji Recommends
Great, friendly, and clean. Prices and food are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Eggs Benedict
Strangest Norms I’ve ever seen. Very modern (but cold!) interior.
Food was way below par even for a Norms where my standards are pretty low. Ordered the t bone and eggs special. Forgiven (expected) low quality meat but it wasn’t even seasoned. Home fries also unseasoned and just tasted like cooking oil. Pancakes were decent, light. But their syrup is the poorest quality I’ve ever seen! It was actually a dark yellow, meaning it is corn syrup with maple flavoring.
One server working the whole place. It wasn’t busy but looks like I got there after the breakfast rush as every table in the seating area that was empty was completely unbussed and the table I sat at the seats were filthy. Someone get that poor woman some help!
No complaints on service tho. She was friendly and accommodating, but she really needs some support staff do the owners not care about things like this anymore????
Atmosphere: 3
Food: 2
Service: 4
Second time I been there and I was very disappointed. I was have been bragging about norms best pancake ever but not this time porterhouse wow not what I expected hash browns where drowned with grease
Atmosphere: 3
Food: 1
Service: 1
Very clean space. Restrooms available ,free parking. Steaks ,eggs ,pancakes ,sea food ,pastas ,sandwiches breakfast burritos omelettes ,hotcake ,French toast ,waffles & milk shakes available here. No alcohol served at this location.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Steak and Eggs Benedict
Brianna, our server, is really nice. Food is delicious. Location is new and clean. We ordered the bigger better breakfast with strawberry hotcakes and the chilaquiles.
Atmosphere: 5
Food: 5
Service: 5
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