Pizza Hut
1117 N Mountain Ave, Ontario
(909) 391-7171
Recent Reviews
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customer services very bad and the manager is rude and disrespectful i have been wating for my oder for over an hour and each time they keep hanging upi on me this includes the manger jose and very bad experience .
Atmosphere: 1
Food: 1
Service: 1
Very rude customer service, guy at the cashier straight told me i don’t care when i asked for my pickup then told me 30 mins when its said its ready on the app.
Atmosphere: 1
Food: 1
Service: 1
I have come to this location twice, the gentleman (i didn’t get his name, but he has really nice curly hair!) helped me both times & he has excellent service! My pizza was hot and delicious both times, I really appreciate that! He was so kind with getting my order ready! Hes doing a phenomenal job :) give him a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
This is the best Pizza Hut I’ve dealt with in a long time. This Pizza Hut CONSISTENTLY serves great pizza, always fresh and they actually put extra cheese when you pay for it. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Food is always good but service is bad. I came in to pick up my pizza past my pick up time and the cashier was helping someone. She didn't ask me if I needed help, she didn't even greet me or look at me. She just walked away. I sat and waited for five minutes til someone else came and asked if I had been helped.
Atmosphere: 1
Food: 5
Service: 1
Expensive for be poor in ingredients , doesn't have napkins or sauces even they are only for to go
Atmosphere: 3
Food: 3
Service: 5
Hate the way they deliver I live less than a block and watch online when it is out for delivery it always takes them 20 plus minutes to get it to my house. I just odered today and never received my pizza so i called and the manager was very rude and tried to make it my problem that it was not delivered and it is on them
Atmosphere: 1
Food: 1
Service: 1
The pizza tastes good and the waiters are very friendly
Atmosphere: 4
Food: 4
Service: 4
After an extremely long day of moving, I ordered a pizza on the Pizza Hut website. It never arrived - evidently, Pizza Hut now uses DoorDash for delivery. Pizza Hut didn't provide DoorDash with my apartment number. So the guy couldn't find me. He texted me once in Spanish. I immediately responded with my apartment number, and then tried several times to call and text again. He never responded and never showed up. I called PH Ontario, spoke with a young woman who did say she would issue a refund, but she couldn't provide any kind of confirmation number for the refund, only that the money would go back in a day or two.
I can't speak to the taste of their product as I never received it.
Atmosphere: 1
Food: 1
Service: 1
Great pizza spot we grabed 3 pizzas
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Got a my hut box for like 10 bucks and it was delicious. They took forever to make it though. It seemed like they took forever to do anything.
Atmosphere: 3
Food: 4
Service: 3
Asked for no seasoning but there’s a ton of seasoning. Happened last time also.
Atmosphere: 1
Food: 1
Service: 1
This pizza hut always has my order ready on time, and the workers are always nice.
Atmosphere: 5
Food: 5
Service: 5
Never ordered but called the number google had listed for the local store, sounded like the call routed to a third party foreign call center. Lady on the phone sounded like she was sitting in a cubicle answering questions. I wanted to verify info on the website to be accurate, she said one moment while I look that up. You know, if you were in the store you would have known that. So is there where we're at when ordering a pizza from a local place?
Pizza Hut has been my favorite pizza since 1986. The 1st time I had this pizza, it was in a restaurant on Del Amo Blvd.
A few years back, I had another delicious pizza in Kansas, but now this is the 2nd time I order from this location, and I have 2 questions:
A. Where is the cheese ??
B. Where is the flavor?
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