Really enjoyed the food. The restaurant was very clean, including the bathroom.
Atmosphere: 4
Food: 5
Service: 5
Hey_Evox
Food was amazing, chicken was perfectly cooked. Cant go wrong eating here.
Atmosphere: 5
Food: 5
Service: 5
Titus Mur
This spot is by far my most favorite chicken joint. I have been coming here for the past decade and the food never ceases to amaze me. Each time I am brought to nostalgia despite the amount of different locations I have been to. 10/10 would recommend to anyone who wants to find a new spot.
Atmosphere: 5
Food: 5
Service: 5
Singh Sarvan
Best chicken
Atmosphere: 5
Food: 5
Service: 5
Bertha Hernandez
Great service, friendly staff and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Jami
my uncle bought some chicken from this place. The service was really bad. Not only its really slow but the pieces were really small. The chicken had a whole strand of hair in it! This chicken was supposed to be for our family. Bad service, slow, small pieces of chicken. Not only that but a strand of hair?! Im never coming back…
Atmosphere: 1
Food: 1
Service: 1
Noemy Anleu
Great service, We will come again to dinner here
Atmosphere: 5
Food: 5
Service: 5
M \u0026 M
As longtime fans of Pollo Campero, with experience ranging from their origins in Guatemala to various US locations, including this Ontario spot, my recent experience was a significant disappointment. We made the drive specifically to pick up a large 20-piece order to enjoy at home, craving that signature Campero flavor. Unfortunately, this was the second consecutive time that this Ontario location has severely overcooked and essentially burnt the chicken. While we gave them a pass the first time, this repeated issue is unacceptable. The chicken pieces were a dark brown, tasted distinctly burnt, and were consequently very dry—a far cry from the moist, flavorful chicken we know and love. We realized the extent of the issue only after getting home, making for a frustrating reveal for the whole family, especially after spending \bm{\$86.78}. To add to the disappointment, the rice was also noticeably undercooked. We ended up eating some of the chicken simply because we were already home and had no immediate alternative, but the experience left a genuinely bad taste in our mouths. I appreciate that when we reached out to the location, they offered to replace the order. However, given this was the second time we received substandard, burnt food from this specific kitchen, we declined the replacement—we frankly had no confidence in the preparation quality and didn't want to make the drive again. They did offer a refund, and we are waiting to see if they honor that commitment. For now, based on two consecutive and very poor experiences, this specific Pollo Campero location has unfortunately lost a loyal customer. The consistent failure to properly cook the chicken and sides has made the drive and cost not worthwhile. We will be taking our Campero cravings elsewhere
Food: 1
Belinda Ramos
The first time I came here everything was very tasty even the French fries were nice and hot and tasty and today I went and their fries were cold didn't taste good I was expecting a very hot meal and tasty but no didn't happen
Gilleam Barahona
The customer service is amazing. The restaurant is always very clean and the staff is always friendly. They truly care for their customers and our experience.
Excellent costumer service, Angelita was super friendly and helpful ☺️🙏🏽
Atmosphere: 5
Food: 5
Service: 5
Francisco Quino
Great service. Staff are always friendly and the restaurant is clean. They do their very best to give the best service as possible. I love my Ontario pollo campero location.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Vazquez
Fatima manager was great she explained the menu very well her customer service was on point food was very fresh I will be back 😀
Atmosphere: 5
Food: 5
Service: 5
Daniel Ceballos
Angelita is the best 🙏
Atmosphere: 5
Food: 5
Service: 5
Candice
best chicken in Ontario! so crispy n full of flavor ! Definitely a place to go if ur craving the best chicken in the state of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Piece Meal, 8 Piece Family Meal, Chicken and Waffles
Really enjoyed the food. The restaurant was very clean, including the bathroom.
Atmosphere: 4
Food: 5
Service: 5
Food was amazing, chicken was perfectly cooked. Cant go wrong eating here.
Atmosphere: 5
Food: 5
Service: 5
This spot is by far my most favorite chicken joint. I have been coming here for the past decade and the food never ceases to amaze me. Each time I am brought to nostalgia despite the amount of different locations I have been to. 10/10 would recommend to anyone who wants to find a new spot.
Atmosphere: 5
Food: 5
Service: 5
Best chicken
Atmosphere: 5
Food: 5
Service: 5
Great service, friendly staff and delicious food.
Atmosphere: 5
Food: 5
Service: 5
my uncle bought some chicken from this place. The service was really bad. Not only its really slow but the pieces were really small. The chicken had a whole strand of hair in it! This chicken was supposed to be for our family. Bad service, slow, small pieces of chicken. Not only that but a strand of hair?! Im never coming back…
Atmosphere: 1
Food: 1
Service: 1
Great service, We will come again to dinner here
Atmosphere: 5
Food: 5
Service: 5
As longtime fans of Pollo Campero, with experience ranging from their origins in Guatemala to various US locations, including this Ontario spot, my recent experience was a significant disappointment. We made the drive specifically to pick up a large 20-piece order to enjoy at home, craving that signature Campero flavor.
Unfortunately, this was the second consecutive time that this Ontario location has severely overcooked and essentially burnt the chicken. While we gave them a pass the first time, this repeated issue is unacceptable. The chicken pieces were a dark brown, tasted distinctly burnt, and were consequently very dry—a far cry from the moist, flavorful chicken we know and love. We realized the extent of the issue only after getting home, making for a frustrating reveal for the whole family, especially after spending \bm{\$86.78}. To add to the disappointment, the rice was also noticeably undercooked.
We ended up eating some of the chicken simply because we were already home and had no immediate alternative, but the experience left a genuinely bad taste in our mouths.
I appreciate that when we reached out to the location, they offered to replace the order. However, given this was the second time we received substandard, burnt food from this specific kitchen, we declined the replacement—we frankly had no confidence in the preparation quality and didn't want to make the drive again. They did offer a refund, and we are waiting to see if they honor that commitment.
For now, based on two consecutive and very poor experiences, this specific Pollo Campero location has unfortunately lost a loyal customer. The consistent failure to properly cook the chicken and sides has made the drive and cost not worthwhile. We will be taking our Campero cravings elsewhere
Food: 1
The first time I came here everything was very tasty even the French fries were nice and hot and tasty and today I went and their fries were cold didn't taste good I was expecting a very hot meal and tasty but no didn't happen
The customer service is amazing. The restaurant is always very clean and the staff is always friendly. They truly care for their customers and our experience.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent costumer service, Angelita was super friendly and helpful ☺️🙏🏽
Atmosphere: 5
Food: 5
Service: 5
Great service. Staff are always friendly and the restaurant is clean. They do their very best to give the best service as possible. I love my Ontario pollo campero location.
Atmosphere: 5
Food: 5
Service: 5
Fatima manager was great she explained the menu very well her customer service was on point food was very fresh I will be back 😀
Atmosphere: 5
Food: 5
Service: 5
Angelita is the best 🙏
Atmosphere: 5
Food: 5
Service: 5
best chicken in Ontario! so crispy n full of flavor ! Definitely a place to go if ur craving the best chicken in the state of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Piece Meal, 8 Piece Family Meal, Chicken and Waffles
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