Popeyes Louisiana Kitchen

-⭐The employee work the drive thru/window on the evening of April 16th was horribly rude unprofessional dismissive. She didn't take my full order because I was undecided at the time as I was the only one in the drive thru.. asked for a receipt because I had to make two separate orders and still didn't get my ordered filled

Everything was fresh and hot and the service was quick

The girl who works in the morning, wearing gray shirt makes up random rule. Have the biggest attitude. Can’t take simple order. I can’t believe they just hire anyone

Atmosphere: 1

Food: 1

Service: 1

Very bad wait for twenty minutes

They usually mess up my order every time which is fine as long as they fix it so I never made a review. Today I ordered from the app for pick up and when I came in the girl at the front was extremely rude. Now I did place my order and came right over which only took 9 minutes so I knew it wasn’t ready probably. I still went to the pick up area to see and at least let them know I was here. The lady says in the most rudest tone, “ your order just got in you need to give us 15 minutes go sit down”. Which I felt was not okay. She could have just it’s not ready just yet it’s gonna be another 15 could you please have a seat for now. Since sitting down and watching her interact with other customers she has been nothing but rude to every person. Literally a young lady told her thank you have a good day and she ignored her completely. Not even the decency to say thank you, you as well. She is even talking rude to her coworkers. It’s been over 20 minutes now. This might be the last time I ever come here again.

Atmosphere: 1

Food: 3

Service: 1

The workers are trying their best but the process is so slow. 35 minute wait is too long.
Definately not worth the wait.

Atmosphere: 4

Food: 5

Service: 1

The food was really good, everything was fresh and hot. We weren’t missing any items and the worker was decently friendly. I have to agree with other reviews though, they move very slowly. Whoever took my order doesn’t sound happy to be in the drive thru. I’d recommend going on the website to place your order (not the app it never works) because you can get a lot of freebies and rewards that way. I got one combo meal, plus an extra free chicken sandwich and fries. Fed two for 13$

Atmosphere: 3

Food: 5

Service: 3

I Used the Ap and Ordered from this Location by mistake, but I was at the Vineyard St location by the 10 FWY. I called and the person said try to Cancell in the Ap I Never picked The Order Up. Popeyes refused to Refund. A Major Business. I never received the Order. The Chicken was Not Cooked like a Special Ordered Pie or Something. And , it's Obvious that they Do NOT CARE ABOUT CUSTOMER SERVICE. I never received My Order, I called Right away. And I was Refused a Refund. WOW. Popeyes. Watch what response I get. None!!!

Service: 1

Busy place with good hardworking employees!!!

Atmosphere: 5

Food: 5

Service: 5

Went here to the drive thru no one in drive thru and no customers inside. After ordering I pulled up and paid for my food. Then the lady told me to pull to the front of store and she would bring my food out in 5 minutes cause they were waiting for biscuits to cook. I said there's no one behind me I'll wait here because last time I was told to pull to front you forgot about me. She said no worries! I pulled to the front where a lady was sitting in a blue Mercedes. After 10 mins she went in the store and came back out with a receipt but no food. So I went back in and asked Trevor what's going on? With a nasty tone he said we're still waiting for biscuits. I looked past him and noticed there was no fresh chicken or fries up just old dried out food and it's 10:30am. It looked like the closing crew just left everything where it was locked the doors and left!!! WWOOOWW. I then proceed to ask for my money back. With even more nastiness and attitude Trevor decided he was going to argue with me about the food and how long I had been waiting. Pure trash!! Will never come back and I have been a loyal customer since it opened. Good luck coming to get food here!!!

Good food

Atmosphere: 3

Food: 5

Service: 4

Restaurant is clean and the food is hot.

Atmosphere: 5

Food: 5

Service: 5

Extremely slow service and horrible customer service from the employees the manager seems like she is always in a bad mood very rude and unprofessional would not recommend

Atmosphere: 1

Food: 2

Service: 1

Waited 20 mins in drive thru. Was told park in the front itll be 5 minutes to get my chicken sandwitches. turned out to be another 20 minutes. Since i knew they would forget my order i parked and walked inside. I saw them give the sandwitches i was waiting for to people that arrived and ordered after i did which is the reason i got down. Lady rudely asks me what did you order! 2 sandwitches?! Yelling at me cant you see were super busy. Super rude service. Worst experience ever.

Food was definitely not worth the price. Chicken was rubbery & dry. Mac n cheese was the best thing out of the family meal but for the amount of food you get, the price was high.

Atmosphere: 2

Food: 2

Service: 3