Reservation was at 6:30pm, we got our food at 9pm. On top of them loosing our orders, they got all the entrees wrong. Rude server said he couldn’t help us cause he wasn’t our server, with an attitude. Food wasn’t even good. Sodas were flat, cocktails not worth it. It took them forever to bring our check and when they did orders were again wrong. Bad experience over all. Won’t be coming here again!
Atmosphere: 1
Food: 1
Service: 1
Vanessa Islas
Love this place great for family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rasta Pasta
Michael Ross
Fun with lights and thunder during child's birthday dinner. Chairs with wooden backs reduced enjoyment of total dining experience.Parking: Large mall parking lot
Atmosphere: 5
Food: 4
Service: 5
Sukriti Dutt
This is a very unique place... Just loved the ambience....Vegetarian options: Limited options but it's worth it for the ambience
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Rainforest Burger and Fries with Cheese, Burger, Creole Mac N Cheese, Castaway Kid's Pizza
Jim
Our waitress Lyndsey and the hostess on April 17th, was phenomenal. Lyndsey was attentive to our needs and delivered excellent customer service! Overall it was a great experience. 10/10.
Atmosphere: 5
Food: 5
Service: 5
DJ Electric Banana Cactus
I don't know why this place got bad reviews. I was kinda apprehensive to go after reading them, but I went today 4/16 and everything was great. Me and my friend got the Awesome Appetizer adventure platter and I got the barbecue burger. Everything was great. Our waiter was very sweet (I didn't catch his name, but he had a beard) and the bathroom was spotless. I will absolutely return here again.
Gloria Castro
This place is showing its age.
Atmosphere: 2
Food: 1
Service: 3
Nestor Martinez
Quality food. Very good taste! I wait for almost an hour to get in and another hour to get the food . They just said, the waiting time is about 20 minutes. So, they didn't tell me the truth.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Ribs Steak & Shrimp Trio, Fish
Jeffrey Urizar
One of the better rain forest cafe! Defo better than the one in Vegas
Jordon Smith
Food is always good. We had a large party, it took a little longer, the wait staff rocked it. Atmosphere is always fun here.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Ribs Steak & Shrimp Trio, Fajita Sides, Sparkling Volcano, Rainforest Burger and Fries with Cheese, Beef Lava Nachos, Bourbon Street Salmon & Coconut Shrimp, Fries, Pastalaya, Fish, Chicken Fried Chicken, Burger, Rasta Pasta, Volcano, Creole Mac N Cheese, Castaway Kid's Pizza, Seafood, Steak, Salads
I went here on March the 24th to celebrate my birthday with my family had an amazing time food was good waitress was amazing!! Sierra thank you!!! and thank you Rebecca for covering for Sierra when she was on her break you were also amazing ? and thanks to all the staff that sung happy birthday to me at my big age of 41?
Atmosphere: 5
Food: 5
Service: 5
Alejandra De Leon
The worse. I went on Saturday. I had a reservation, put on the reservation that I went to celebrate.1. I arrived earlier, and the lady at the entrance said that because i arrived early, I had to be there at the time of my reservation. Came back on time, and our table wasn't ready, and they made me wait 40 min! When they had a lot of tables empty. With RESERVATION!!2. When finally we got our table, they only gave 1 menú. So I asked for one to the first waiter I saw. She never brought me the menu.3. We waited and I said with my husband that if nobody comes in 10 min, we're leaving. Somebody came in 7 minutes.4. We asked for an entrée. They brought at the same time that our food and my husband had to ask for it, like where it was our entrée, so the waiter remembered and gave it to us.5. We ask dessert for our kids. NEVER came.6. The food came by times. First adults, 5 minutes later, kids.7. My husband asked for BBQ ribs. When they brought it, it was warm. By the time they brought the kids' meal, his food was cold.Horrible. NOT WORTH IT!!
Reservation was at 6:30pm, we got our food at 9pm. On top of them loosing our orders, they got all the entrees wrong. Rude server said he couldn’t help us cause he wasn’t our server, with an attitude. Food wasn’t even good. Sodas were flat, cocktails not worth it. It took them forever to bring our check and when they did orders were again wrong. Bad experience over all. Won’t be coming here again!
Atmosphere: 1
Food: 1
Service: 1
Love this place great for family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rasta Pasta
Fun with lights and thunder during child's birthday dinner. Chairs with wooden backs reduced enjoyment of total dining experience.Parking: Large mall parking lot
Atmosphere: 5
Food: 4
Service: 5
This is a very unique place... Just loved the ambience....Vegetarian options: Limited options but it's worth it for the ambience
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Rainforest Burger and Fries with Cheese, Burger, Creole Mac N Cheese, Castaway Kid's Pizza
Our waitress Lyndsey and the hostess on April 17th, was phenomenal. Lyndsey was attentive to our needs and delivered excellent customer service! Overall it was a great experience. 10/10.
Atmosphere: 5
Food: 5
Service: 5
I don't know why this place got bad reviews. I was kinda apprehensive to go after reading them, but I went today 4/16 and everything was great. Me and my friend got the Awesome Appetizer adventure platter and I got the barbecue burger. Everything was great. Our waiter was very sweet (I didn't catch his name, but he had a beard) and the bathroom was spotless. I will absolutely return here again.
This place is showing its age.
Atmosphere: 2
Food: 1
Service: 3
Quality food. Very good taste! I wait for almost an hour to get in and another hour to get the food . They just said, the waiting time is about 20 minutes. So, they didn't tell me the truth.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Ribs Steak & Shrimp Trio, Fish
One of the better rain forest cafe! Defo better than the one in Vegas
Food is always good. We had a large party, it took a little longer, the wait staff rocked it. Atmosphere is always fun here.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Ribs Steak & Shrimp Trio, Fajita Sides, Sparkling Volcano, Rainforest Burger and Fries with Cheese, Beef Lava Nachos, Bourbon Street Salmon & Coconut Shrimp, Fries, Pastalaya, Fish, Chicken Fried Chicken, Burger, Rasta Pasta, Volcano, Creole Mac N Cheese, Castaway Kid's Pizza, Seafood, Steak, Salads
Restaurantji Recommends
I went here on March the 24th to celebrate my birthday with my family had an amazing time food was good waitress was amazing!! Sierra thank you!!! and thank you Rebecca for covering for Sierra when she was on her break you were also amazing ? and thanks to all the staff that sung happy birthday to me at my big age of 41?
Atmosphere: 5
Food: 5
Service: 5
The worse. I went on Saturday. I had a reservation, put on the reservation that I went to celebrate.1. I arrived earlier, and the lady at the entrance said that because i arrived early, I had to be there at the time of my reservation. Came back on time, and our table wasn't ready, and they made me wait 40 min! When they had a lot of tables empty. With RESERVATION!!2. When finally we got our table, they only gave 1 menú. So I asked for one to the first waiter I saw. She never brought me the menu.3. We waited and I said with my husband that if nobody comes in 10 min, we're leaving. Somebody came in 7 minutes.4. We asked for an entrée. They brought at the same time that our food and my husband had to ask for it, like where it was our entrée, so the waiter remembered and gave it to us.5. We ask dessert for our kids. NEVER came.6. The food came by times. First adults, 5 minutes later, kids.7. My husband asked for BBQ ribs. When they brought it, it was warm. By the time they brought the kids' meal, his food was cold.Horrible. NOT WORTH IT!!
Atmosphere: 1
Food: 3
Service: 1
Place for families and kids
So much fun for kids and adult with young heart.
Is a nice store