Waited a very long unusual amount of time for 4 burgers and hot 2 barely warm that's ridiculous,that's the quarter pounder special lol smh lowering my rating this time smh
Atmosphere: 5
Food: 3
Service: 3
Ricardo Gonzalez
I’ll never come here again. Ordered a burger and a shake that gave me food poisoning. I’ve been laid out all day and had to miss work.
Atmosphere: 1
Food: 1
Service: 1
nothingchewie
Absolutely no customer service whatsoever. There’s always an issue or extremely long wait times for simple items. Every single time regardless of how many customers are there. Staff is extremely rude.
Atmosphere: 1
Food: 2
Service: 1
david Salazar
Hi, everyone. I'm sharing my experience. Sonic!!!! I pulled up to the speaker and knew exactly what I wanted. I told the representative the number and how I wanted my hamburger cooked with no onions. She repeated it to me with a different number, and I had to correct her and said no and repeated my order once again. Then I proceeded to Taylor what I wanted to drink. At the end of the order, I have requested. She repeated on the intercom and got the order completely wrong, including the drink. I repeated everything the third time she sounded annoyed.. I got to the window and paid for my meal, which was supposed to be my dinner drove off. Do you go home when I got home and come to find out? She got my drink correct, but instead of hamburger, she gave me a hot dog. I looked at my receipt. Is she charged me for a hot dog? I was already home and I was very upset. So, did I go back? You guys, I did not want to voice my disapproval. So by that time I calmed down, it's my French fries. My soda was watered out. I threw everything in the trash. I paid about twenty dollars for it to be thrown away at my home. I guess I should do like everybody else and look at my food before I leave. What a shame that it has to be done that way, especially after I mentioned it 3 times. Hopefully, everybody agrees with me. That this situation is unnecessary.Nowadays we don't need any more stress than there is already
Atmosphere: 5
Food: 1
Service: 1
GFDitto
Did the carhop thing on a Thursday night, it wasn’t very busy. It’s noteworthy that they do not have trash cans nearby. The food was abysmal. We got 2 coney dog combos, one barely had anything on it, they were both falling apart, and they did not give us a fork to eat with. They got our sauces and drinks wrong, so we had to wait for someone to “take our order” a second time to get it fixed, the pickle fries were absolutely abysmal, with the breading falling off as I picked them up, the only things that came out as expected was the corn dog and the milk jug for the kids meal. I definitely recommend going to a different location.
Atmosphere: 5
Food: 1
Service: 3
Joana Ruiz
Fries we're way over cooked like old r double fried burgers we're hard not good at all last time I had it was very good #4 not so good this time
Atmosphere: 5
Food: 1
Service: 5
Marissa Resendez
first and last time pulling up to the sonic closer to my house lol, paid in cash with the car hopper and did not receive the proper amount of money back. Gave a 20 dollar bill, bought two drinks worth ~10$ yet only received 0.89¢ back ? where tf was the rest of my money ? Hire people who can memorize basic numbers pls or idk maybe try and pay attention to the bill you were handed?
Atmosphere: 1
Food: 1
Service: 1
All Truth 101
This place is brand new ,but not new new where drive thru should be so slow. Whyyy?? management let's get it flowing!
Atmosphere: 3
Food: 4
Service: 1
JACQUELINE Jones
Great food and discounts.
Atmosphere: 5
Service: 5
Recommended dishes: Tots
erika diaz
I order a chicken sandwich it tasted awful it was super dry it looked old it made my stomach hurt never again going back to this place
Tried for the first time today. Wish I could travel back in time and get my money back. My husband ordered the chicken sandwich It was literally like a gray color when we got home. Go absolutely anywhere else.
Atmosphere: 3
Food: 1
Service: 3
Marketing
Overall a 10!
Atmosphere: 5
Food: 5
Service: 5
Punkyn Pie
Screen didn't work on more than one station
Atmosphere: 3
Food: 5
Service: 5
Jessie O
New school ordering with old-school service. It's fast food but it's what I come here for. The slushies and ice cream shakes are bonkers!
Atmosphere: 5
Food: 5
Service: 5
Junior Z
Bad service. The person was very petty.
Clearly I wasn't familiar with the menu. I asked for the item I wanted but I couldn't quite remember the name. The person stayed silent even though she knew exactly what I wanted, didn't even try to make a suggested as to what l was asking for. Then I found the item on the menu and asked for it. She was completely lost. Kept asking to repeat what I wanted. She finally entered it on the screen. Told me to hold on for a second. Here is where I left; a few seconds later the same person came back on the speaker and said, "what can I get for you." Hooooooow! What is this stupid game that they are playing here? I left and I'll never go back. It's more of a hassle than it's worth.
Waited a very long unusual amount of time for 4 burgers and hot 2 barely warm that's ridiculous,that's the quarter pounder special lol smh lowering my rating this time smh
Atmosphere: 5
Food: 3
Service: 3
I’ll never come here again. Ordered a burger and a shake that gave me food poisoning. I’ve been laid out all day and had to miss work.
Atmosphere: 1
Food: 1
Service: 1
Absolutely no customer service whatsoever. There’s always an issue or extremely long wait times for simple items. Every single time regardless of how many customers are there. Staff is extremely rude.
Atmosphere: 1
Food: 2
Service: 1
Hi, everyone. I'm sharing my experience. Sonic!!!! I pulled up to the speaker and knew exactly what I wanted. I told the representative the number and how I wanted my hamburger cooked with no onions. She repeated it to me with a different number, and I had to correct her and said no and repeated my order once again. Then I proceeded to Taylor what I wanted to drink. At the end of the order, I have requested. She repeated on the intercom and got the order completely wrong, including the drink. I repeated everything the third time she sounded annoyed.. I got to the window and paid for my meal, which was supposed to be my dinner drove off. Do you go home when I got home and come to find out? She got my drink correct, but instead of hamburger, she gave me a hot dog. I looked at my receipt. Is she charged me for a hot dog? I was already home and I was very upset. So, did I go back? You guys, I did not want to voice my disapproval. So by that time I calmed down, it's my French fries. My soda was watered out. I threw everything in the trash. I paid about twenty dollars for it to be thrown away at my home. I guess I should do like everybody else and look at my food before I leave. What a shame that it has to be done that way, especially after I mentioned it 3 times. Hopefully, everybody agrees with me. That this situation is unnecessary.Nowadays we don't need any more stress than there is already
Atmosphere: 5
Food: 1
Service: 1
Did the carhop thing on a Thursday night, it wasn’t very busy. It’s noteworthy that they do not have trash cans nearby. The food was abysmal. We got 2 coney dog combos, one barely had anything on it, they were both falling apart, and they did not give us a fork to eat with. They got our sauces and drinks wrong, so we had to wait for someone to “take our order” a second time to get it fixed, the pickle fries were absolutely abysmal, with the breading falling off as I picked them up, the only things that came out as expected was the corn dog and the milk jug for the kids meal. I definitely recommend going to a different location.
Atmosphere: 5
Food: 1
Service: 3
Fries we're way over cooked like old r double fried burgers we're hard not good at all last time I had it was very good #4 not so good this time
Atmosphere: 5
Food: 1
Service: 5
first and last time pulling up to the sonic closer to my house lol, paid in cash with the car hopper and did not receive the proper amount of money back. Gave a 20 dollar bill, bought two drinks worth ~10$ yet only received 0.89¢ back ? where tf was the rest of my money ? Hire people who can memorize basic numbers pls or idk maybe try and pay attention to the bill you were handed?
Atmosphere: 1
Food: 1
Service: 1
This place is brand new ,but not new new where drive thru should be so slow. Whyyy?? management let's get it flowing!
Atmosphere: 3
Food: 4
Service: 1
Great food and discounts.
Atmosphere: 5
Service: 5
Recommended dishes: Tots
I order a chicken sandwich it tasted awful it was super dry it looked old it made my stomach hurt never again going back to this place
Restaurantji Recommends
Tried for the first time today. Wish I could travel back in time and get my money back. My husband ordered the chicken sandwich It was literally like a gray color when we got home. Go absolutely anywhere else.
Atmosphere: 3
Food: 1
Service: 3
Overall a 10!
Atmosphere: 5
Food: 5
Service: 5
Screen didn't work on more than one station
Atmosphere: 3
Food: 5
Service: 5
New school ordering with old-school service. It's fast food but it's what I come here for. The slushies and ice cream shakes are bonkers!
Atmosphere: 5
Food: 5
Service: 5
Bad service. The person was very petty.
Clearly I wasn't familiar with the menu. I asked for the item I wanted but I couldn't quite remember the name.
The person stayed silent even though she knew exactly what I wanted, didn't even try to make a suggested as to what l was asking for. Then I found the item on the menu and asked for it. She was completely lost. Kept asking to repeat what I wanted. She finally entered it on the screen.
Told me to hold on for a second. Here is where I left; a few seconds later the same person came back on the speaker and said, "what can I get for you." Hooooooow! What is this stupid game that they are playing here? I left and I'll never go back. It's more of a hassle than it's worth.
Atmosphere: 1
Food: 1
Service: 1
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