Went to this store today & the staff is incredibly rude! Stood at the counter for about 5 minutes before anyone acknowledged me. The staff that took my order was clearly in a bad mood. Will never come back to this Starbucks! A bunch of other reviews say the same thing— rude staff. Not surprised.
lori pourhosseini
Too much ice in my drink!
gengen250
Quick pick up ordering on the app
I_AM
Horrible customer service experience at the drive thru, we had been shopping all day and wanted to relax and head home while enjoying a warm matcha tea, but instead what we got was horrible, horrible drinks, you can tell they were made that way on purpose. Literally, we just got heavy matcha and water. Mind you, this is not our regular spot. We were just stopping by on our way home. Waste of time and money. 👎🏽
Jenali Cruz
I am completely outraged. I had a medical emergency requiring water and I requested it kindly in a respectful manner. The worker said it had to be put through the system and I pleaded with her mentioning the dire situation. I don’t care if it needs to be put through the system, if it’s an emergency it’s imperative to help. If you believe putting it through the system is more important than helping a person during an emergency, it shows how low your morals are. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
Jesse H
Staff in mornings can be extremely rude. A few workers have been seen spitting in drinks and still work there even when brought to management, staff will argue with customers over smallest things and have attitude the moment they open, very toxic environment in mornings. Staff talks very poorly about customers infront of us, mocking us to each other and are very nasty even to each other
One of the worsr customer service startbucks ever.
Atmosphere: 1
Food: 1
Service: 1
Carlos Hernandez
Walking in and you transport yourself to a different atmosphere and once you have your first sip, your day starts.
Atmosphere: 5
Food: 5
Service: 5
Harkirat Singh
I went Starbucks today and the person who is taking order was very rude making bad faces I feel like he no need to take the order as I went at 3:15 pm and store closing time is 4:00pm he is making faces and not the good service at all very disappointed
Service: 1
Alfredo ruiz
Very bad service to the customer of the employees.
People so rude and unprofessional... coffe has no flavor, and staff laughing at customers... sad how Starbucks is going down on quality of food and service
Atmosphere: 1
Service: 1
Michael Mendoza
They need new management .. I literally been waiting more than 20 minutes for my drink it's crazy like it's always been like this and I always hope it changes
Atmosphere: 4
Food: 2
Service: 1
Betzybeth Negrete
Had coffee remade twice and it was still flavorless and the color of the coffee was white when its originally brown, second time they didn’t even add sweet cold foam when originally ordered. Terrible coffee.
Atmosphere: 1
Food: 1
Service: 2
billy winn
We have been to this location a dozen times and a dozen times they have gotten our order wrong. Ordered a seasonal drink which should be muscle memory for most was wrong, we received a a cold brew coffee. Ordered a vanilla latte and we received coffee with steamed milk. It’s only 3 ingredients guys. Get it together. We’ll be going to Dutch or coffee bean from now on. Enough is enough..
Atmosphere: 1
Food: 1
Service: 1
John Fowler
Took my family here to try the doughnuts. We had doughnuts and boba. The boba was good I wish they had a non-dairy option but it was still good the doughnuts were also good.
Went to this store today & the staff is incredibly rude! Stood at the counter for about 5 minutes before anyone acknowledged me. The staff that took my order was clearly in a bad mood. Will never come back to this Starbucks! A bunch of other reviews say the same thing— rude staff. Not surprised.
Too much ice in my drink!
Quick pick up ordering on the app
Horrible customer service experience at the drive thru, we had been shopping all day and wanted to relax and head home while enjoying a warm matcha tea, but instead what we got was horrible, horrible drinks, you can tell they were made that way on purpose. Literally, we just got heavy matcha and water. Mind you, this is not our regular spot. We were just stopping by on our way home. Waste of time and money. 👎🏽
I am completely outraged. I had a medical emergency requiring water and I requested it kindly in a respectful manner. The worker said it had to be put through the system and I pleaded with her mentioning the dire situation. I don’t care if it needs to be put through the system, if it’s an emergency it’s imperative to help. If you believe putting it through the system is more important than helping a person during an emergency, it shows how low your morals are. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
Staff in mornings can be extremely rude. A few workers have been seen spitting in drinks and still work there even when brought to management, staff will argue with customers over smallest things and have attitude the moment they open, very toxic environment in mornings. Staff talks very poorly about customers infront of us, mocking us to each other and are very nasty even to each other
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cinnamon Roll, Cake Pop, Impossible Breakfast Sandwich, Banana Walnut & Pecan Loaf, Cinnamon Coffee Cake, Pumpkin Spice Crème, Sugar Plum Cheese Danish, Iced Latte, Mango Dragonfruit Lemonade, Cheese Danish, Starbucks Green Apron Blend, Double-Smoked Bacon Cheddar & Egg Sandwich, Chocolate Croissant, Starbucks Via Instant Christmas Blend, Pineapple Passionfruit Refresher, Spindrift Raspberry Lime Sparkling Water, Turkey Bacon Cheddar & Egg White Sandwich
One of the worsr customer service startbucks ever.
Atmosphere: 1
Food: 1
Service: 1
Walking in and you transport yourself to a different atmosphere and once you have your first sip, your day starts.
Atmosphere: 5
Food: 5
Service: 5
I went Starbucks today and the person who is taking order was very rude making bad faces I feel like he no need to take the order as I went at 3:15 pm and store closing time is 4:00pm he is making faces and not the good service at all very disappointed
Service: 1
Very bad service to the customer of the employees.
Service: 1
Restaurantji Recommends
People so rude and unprofessional... coffe has no flavor, and staff laughing at customers... sad how Starbucks is going down on quality of food and service
Atmosphere: 1
Service: 1
They need new management .. I literally been waiting more than 20 minutes for my drink it's crazy like it's always been like this and I always hope it changes
Atmosphere: 4
Food: 2
Service: 1
Had coffee remade twice and it was still flavorless and the color of the coffee was white when its originally brown, second time they didn’t even add sweet cold foam when originally ordered. Terrible coffee.
Atmosphere: 1
Food: 1
Service: 2
We have been to this location a dozen times and a dozen times they have gotten our order wrong.
Ordered a seasonal drink which should be muscle memory for most was wrong, we received a a cold brew coffee. Ordered a vanilla latte and we received coffee with steamed milk. It’s only 3 ingredients guys. Get it together. We’ll be going to Dutch or coffee bean from now on. Enough is enough..
Atmosphere: 1
Food: 1
Service: 1
Took my family here to try the doughnuts. We had doughnuts and boba. The boba was good I wish they had a non-dairy option but it was still good the doughnuts were also good.
Atmosphere: 4
Food: 4
Service: 4
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