A cozy little café with a warm vibe. The coffee was rich and aromatic, and the pastries were fresh and tasty. Perfect spot to work or meet up with friends. They also have outlets and Wi-Fi, which is a big plus.
Atmosphere: 4
Food: 4
Service: 4
Claudia Macias
Great service I also appreciate that this store has a separate restroom for men and a separate one for a woman👏
Atmosphere: 5
Food: 5
Service: 5
TODD PICCONI - Your Real Estate Professional
Great drive through and she took great care of me! Excellent customer communication and service! ❤️
Atmosphere: 5
Food: 5
Service: 5
M M.
Very clean. Looks new. Plenty of seating inside and a large covered outdoor area with about 13 2 seater tables. Right off of Euclid. Convenient location.
Atmosphere: 5
Food: 5
Service: 5
Cief Castellon
The new place is nice, but they keep messing up certain things on the drinks. I've received my drinks with little or no sugar/sweetener a few times. It's not always all the time (and sometimes only 1 of 2 or 3 drinks ordered), but it's still pretty frequent that I'm going to stop going there for a while. There are other little things like too much ice, not enough of coco milk or scoop of fruits even when asked but it all adds up and I hate to order an item all the while expecting for something to go wrong.
The workers are nice and professional though and it is a new place so it's never too busy either inside or the drive-thru.
edit: For a starbucks, it's much better now. I never have any issues with the drinks. Over the past years, the workers have been friendly and professional. The inside is small, but there's a covered patio with plenty of space. It can get pretty busy, especially the drive thru, but you're not left waiting too long. It's my go-to starbucks when I want something quick and refreshing.
Atmosphere: 4
Food: 4
Service: 5
Lowkss 909
There was a nail in the drink
Brandon Bellani
Starbucks has never been so rude or as degrading as this shop here on Euclid....I have always gone into any Starbucks and got ice water cuz I love the taste of their water I was on my Nike exercising so I didn't have a wallet on me but the one male employee having never seen me before because this was my first and last visit to this location denied me water and demanded I buy something first loudly as if to shame me for asking for a water cup it was embarrassing and demeaning and I was shocked cuz I understand maybe some maybe regulars going in and always asking for a water and never buying from there but that is not the case here was again my first and last time ever entering this location I hope after reading this you will do the same ....you can do better Starbucks for real!!
Service: 1
Hi Hola
My experience at this Starbucks has been terrible. They messed up my order and refused to make it right. When I spoke to the store manager she was extremely rude and refused to take responsibility for their mistake. Only Starbucks I’ve ever been to that has terrible customer service. It’s sad and pathetic. I guess this Starbucks is getting desperate to the point where they hire unqualified individuals as managers. All other Starbucks I’ve ever been to have been great. Just this one is not on par.
Atmosphere: 1
Food: 3
Service: 1
Gamboa
Today we were trying to do something nice for our Cafeteria Staff. We work at a nearby Middle School and we ordered 4 drinks for our cafeteria staff. When it arrived, it was missing a drink. When we called the store, their manager, Ocean was ridiculous. She said we could pick up our order after 12 OR THE NEXT DAY even though we ordered at 9:40 am! We stated no we need it now and are 2 minutes away. Mind you, the only reason we ordered for delivery is because we are doing state testing and we’re extremely busy. So not only did they mess up our drink order, our nice gesture to our cafeteria staff, but now a staff member had to drive to THEM to pick up the order we expected to be delivered.
When we arrived, the manager Ocean blamed it on Uber Eats when the store makes and packs the drinks shut. She thought we were stupid. Then she was extremely rude to our school staff and basically said take your drink and leave. She took no accountability for their mistake and refused to comp the drink. We understand all people make mistakes, but it’s important to own up to them and make it right. I have never had a negative experience at ANY Starbucks before so I don’t understand why Ocean thinks this is okay.
I will never return to this location again! Their behavior was ridiculous. It’s not about a coffee or a mistake, it is about the manager Ocean’s terrible customer service and unwillingness to to make the situation right. I would love the opportunity to speak to someone at this location. It was a very negative experience even though I’ve only had positive ones here in the past 😞
Atmosphere: 1
Food: 1
Service: 1
Donald “Bluefin” Gillett
As with all Starbucks the new policy is that you are required to purchase something just to be able to sit down, use the restroom or just stand there, even if you intend to buy something in like 1/2 hour or are waiting for your friends to meet up with you. I'm pretty sure they even charge you for water now! Ridiculous!!!!! I didn't think that it was legal to charge for air & water in California.
What a pleasant afternoon I was having until Raquel/ Penelope, I don’t know her name exactly because she covered her name tag that was barely legible when asked her name, blessed me with her unpleasant hostility and I hadn’t done a thing to her. Maybe she had a bad day but she should really do better. Also the coffee was poorly made.
Atmosphere: 1
Food: 1
Service: 1
Amadeo Montezuma
Great location good service.
Atmosphere: 5
Food: 5
Service: 5
Helen Murillo
Do morning online orders and pick up in drive thru staff are always friendly and drinks are always ready and correct.
Atmosphere: 4
Food: 4
Service: 4
Estela Estela
I tried to walk inside, but the doors were closed. The website indicates that it's open, but it seems it's drive-thru only at the moment. Just a heads up! Arrived at 10:17ap
Rubi Lopez
The service they’re OK, but I ordered a milkshake strawberry they didn’t Add lot of milk they put little bit of milk. and my Macha was very sweet and the temper was very good can you next time focus where you guys start doing because you guys can lost so much customers
A cozy little café with a warm vibe. The coffee was rich and aromatic, and the pastries were fresh and tasty. Perfect spot to work or meet up with friends. They also have outlets and Wi-Fi, which is a big plus.
Atmosphere: 4
Food: 4
Service: 4
Great service
I also appreciate that this store has a separate restroom for men and a separate one for a woman👏
Atmosphere: 5
Food: 5
Service: 5
Great drive through and she took great care of me! Excellent customer communication and service! ❤️
Atmosphere: 5
Food: 5
Service: 5
Very clean. Looks new. Plenty of seating inside and a large covered outdoor area with about 13 2 seater tables. Right off of Euclid. Convenient location.
Atmosphere: 5
Food: 5
Service: 5
The new place is nice, but they keep messing up certain things on the drinks. I've received my drinks with little or no sugar/sweetener a few times. It's not always all the time (and sometimes only 1 of 2 or 3 drinks ordered), but it's still pretty frequent that I'm going to stop going there for a while. There are other little things like too much ice, not enough of coco milk or scoop of fruits even when asked but it all adds up and I hate to order an item all the while expecting for something to go wrong.
The workers are nice and professional though and it is a new place so it's never too busy either inside or the drive-thru.
edit: For a starbucks, it's much better now. I never have any issues with the drinks. Over the past years, the workers have been friendly and professional. The inside is small, but there's a covered patio with plenty of space. It can get pretty busy, especially the drive thru, but you're not left waiting too long. It's my go-to starbucks when I want something quick and refreshing.
Atmosphere: 4
Food: 4
Service: 5
There was a nail in the drink
Starbucks has never been so rude or as degrading as this shop here on Euclid....I have always gone into any Starbucks and got ice water cuz I love the taste of their water I was on my Nike exercising so I didn't have a wallet on me but the one male employee having never seen me before because this was my first and last visit to this location denied me water and demanded I buy something first loudly as if to shame me for asking for a water cup it was embarrassing and demeaning and I was shocked cuz I understand maybe some maybe regulars going in and always asking for a water and never buying from there but that is not the case here was again my first and last time ever entering this location I hope after reading this you will do the same ....you can do better Starbucks for real!!
Service: 1
My experience at this Starbucks has been terrible. They messed up my order and refused to make it right. When I spoke to the store manager she was extremely rude and refused to take responsibility for their mistake. Only Starbucks I’ve ever been to that has terrible customer service. It’s sad and pathetic. I guess this Starbucks is getting desperate to the point where they hire unqualified individuals as managers. All other Starbucks I’ve ever been to have been great. Just this one is not on par.
Atmosphere: 1
Food: 3
Service: 1
Today we were trying to do something nice for our Cafeteria Staff. We work at a nearby Middle School and we ordered 4 drinks for our cafeteria staff. When it arrived, it was missing a drink. When we called the store, their manager, Ocean was ridiculous. She said we could pick up our order after 12 OR THE NEXT DAY even though we ordered at 9:40 am! We stated no we need it now and are 2 minutes away. Mind you, the only reason we ordered for delivery is because we are doing state testing and we’re extremely busy. So not only did they mess up our drink order, our nice gesture to our cafeteria staff, but now a staff member had to drive to THEM to pick up the order we expected to be delivered.
When we arrived, the manager Ocean blamed it on Uber Eats when the store makes and packs the drinks shut. She thought we were stupid. Then she was extremely rude to our school staff and basically said take your drink and leave. She took no accountability for their mistake and refused to comp the drink. We understand all people make mistakes, but it’s important to own up to them and make it right. I have never had a negative experience at ANY Starbucks before so I don’t understand why Ocean thinks this is okay.
I will never return to this location again! Their behavior was ridiculous. It’s not about a coffee or a mistake, it is about the manager Ocean’s terrible customer service and unwillingness to to make the situation right. I would love the opportunity to speak to someone at this location. It was a very negative experience even though I’ve only had positive ones here in the past 😞
Atmosphere: 1
Food: 1
Service: 1
As with all Starbucks the new policy is that you are required to purchase something just to be able to sit down, use the restroom or just stand there, even if you intend to buy something in like 1/2 hour or are waiting for your friends to meet up with you. I'm pretty sure they even charge you for water now! Ridiculous!!!!! I didn't think that it was legal to charge for air & water in California.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Caramel Macchiato
Restaurantji Recommends
What a pleasant afternoon I was having until Raquel/ Penelope, I don’t know her name exactly because she covered her name tag that was barely legible when asked her name, blessed me with her unpleasant hostility and I hadn’t done a thing to her. Maybe she had a bad day but she should really do better. Also the coffee was poorly made.
Atmosphere: 1
Food: 1
Service: 1
Great location good service.
Atmosphere: 5
Food: 5
Service: 5
Do morning online orders and pick up in drive thru staff are always friendly and drinks are always ready and correct.
Atmosphere: 4
Food: 4
Service: 4
I tried to walk inside, but the doors were closed. The website indicates that it's open, but it seems it's drive-thru only at the moment. Just a heads up! Arrived at 10:17ap
The service they’re OK, but I ordered a milkshake strawberry they didn’t Add lot of milk they put little bit of milk.
and my Macha was very sweet and the temper was very good can you next time focus where you guys start doing because you guys can lost so much customers
Atmosphere: 5
Food: 5
Service: 5
Loading...