Absolutely HORRIBLE service here, I picked up an order and as soon as we walked in the person with the curly hair was extremely rude. She didn't even offer a cup holder for our drinks, I had to ask for one, and none had the coffee lid plug, so when we left it spilled. Our order was of 6 drinks they only made 5. When I mentioned it to her she didn't even acknowledge me and I'm pretty sure she knew bc after making 2 other drinks she made our missing drink. HORRIBLE SERVICE BY A HORRIBLE PERSON
Service: 1
K
Probably one of the worst starbucks When it comes down to their customer service
5:30am crew hates there job The latina girl with the lip liner should probably be fired for the way she treats customers and how rude she is
Angelica
Wouldn’t come back
Atmosphere: 1
Food: 1
Service: 1
Brittney Lozano
Very rude horrible service I asked sweet cream on the side because they forgot to put it in my drink and they said no that’s gonna be a charge when I already paid for it and had to ask the worker if she put it in there and they said no then they gave it to me
Omar Torres
Worst Starbucks ever..I asked for two cold beverages and specificied easy ice due to a previous experience at this location. Nonetheless they gave me two beverages completely full of ice, after 3 sips there was no drink. I will not return to this location. Very expensive ice.
Food: 1
Service: 1
Ybarra Houston
Nice people
Atmosphere: 5
Food: 5
Service: 5
Anna Benson
Didn’t let using the bathroom, right after we ordered and attempted to use the restroom they shut it down and said we had to wait 30 minutes. It was the whole point of stopping there on the way.
DON REY
This is the Starbucks where you go And they put the music loud.So you won't sit down and enjoy your coffee.Their whole goal is to give you the cup of coffee or whatever item they're selling and for you to leave.So they put the music super loud.So you won't have you enjoyable time sitting down. I find this so annoying how these corporations allow employees to do that.And this is reasons why other coffee shops are now taking advantage of the poor customer service that are provided by starbucks.
Atmosphere: 1
Food: 5
Service: 5
Nick Murray
Refused to give me water without paying for something while servicing their building. Garbage location
Service: 1
Mohammed Alajmi
A very terrible experience. My order was for two cold Americanos. The polite employee prepared only one and called my name. I waited, thinking the second cup was still being made, while I saw her completing orders for other customers. When I finally asked, she pointed to the second cup sitting on the shelf all along — no one even bothered to mention it.
What makes this even more frustrating is that I had already left a tip. I gave them something extra, only to be treated like my time and presence didn’t matter.
Why is my time treated as less important? Was it because I spoke Arabic? I sincerely hope that’s not the case, but the way I was treated makes me question it.
I’ve never experienced such disrespect or carelessness at a coffee shop before. This was not just a mistake — it was a complete disregard for basic customer service.
This is my last visit to any Starbucks, anywhere in the world.
Staff was amazing! Busy as ever, but still very helpful!
Atmosphere: 5
Food: 5
Service: 5
Cristina Martinez
Place was ok, didn’t thank after we tipped kinda rude,didn’t get our drink right but it’s ok
Atmosphere: 3
Food: 3
Service: 2
Amy Sanchez
No response when I picked up my order said thank you and just turned and walked away. Horrible customer service. No excuses the place had no customers.
Atmosphere: 1
Service: 1
Chris hughes
Very slow service
Atmosphere: 3
Service: 1
Leilani Huang
This location is the most convenient for me but I’ll go out of my way to either vineyard or haven just to avoid coming here. They don’t make their drinks well at all.
Absolutely HORRIBLE service here, I picked up an order and as soon as we walked in the person with the curly hair was extremely rude. She didn't even offer a cup holder for our drinks, I had to ask for one, and none had the coffee lid plug, so when we left it spilled. Our order was of 6 drinks they only made 5. When I mentioned it to her she didn't even acknowledge me and I'm pretty sure she knew bc after making 2 other drinks she made our missing drink. HORRIBLE SERVICE BY A HORRIBLE PERSON
Service: 1
Probably one of the worst starbucks
When it comes down to their customer service
5:30am crew hates there job
The latina girl with the lip liner
should probably be fired for the way she treats customers and how rude she is
Wouldn’t come back
Atmosphere: 1
Food: 1
Service: 1
Very rude horrible service I asked sweet cream on the side because they forgot to put it in my drink and they said no that’s gonna be a charge when I already paid for it and had to ask the worker if she put it in there and they said no then they gave it to me
Worst Starbucks ever..I asked for two cold beverages and specificied easy ice due to a previous experience at this location. Nonetheless they gave me two beverages completely full of ice, after 3 sips there was no drink. I will not return to this location. Very expensive ice.
Food: 1
Service: 1
Nice people
Atmosphere: 5
Food: 5
Service: 5
Didn’t let using the bathroom, right after we ordered and attempted to use the restroom they shut it down and said we had to wait 30 minutes. It was the whole point of stopping there on the way.
This is the Starbucks where you go And they put the music loud.So you won't sit down and enjoy your coffee.Their whole goal is to give you the cup of coffee or whatever item they're selling and for you to leave.So they put the music super loud.So you won't have you enjoyable time sitting down. I find this so annoying how these corporations allow employees to do that.And this is reasons why other coffee shops are now taking advantage of the poor customer service that are provided by starbucks.
Atmosphere: 1
Food: 5
Service: 5
Refused to give me water without paying for something while servicing their building. Garbage location
Service: 1
A very terrible experience.
My order was for two cold Americanos. The polite employee prepared only one and called my name. I waited, thinking the second cup was still being made, while I saw her completing orders for other customers. When I finally asked, she pointed to the second cup sitting on the shelf all along — no one even bothered to mention it.
What makes this even more frustrating is that I had already left a tip. I gave them something extra, only to be treated like my time and presence didn’t matter.
Why is my time treated as less important? Was it because I spoke Arabic? I sincerely hope that’s not the case, but the way I was treated makes me question it.
I’ve never experienced such disrespect or carelessness at a coffee shop before. This was not just a mistake — it was a complete disregard for basic customer service.
This is my last visit to any Starbucks, anywhere in the world.
Service: 1
Restaurantji Recommends
Staff was amazing! Busy as ever, but still very helpful!
Atmosphere: 5
Food: 5
Service: 5
Place was ok, didn’t thank after we tipped kinda rude,didn’t get our drink right but it’s ok
Atmosphere: 3
Food: 3
Service: 2
No response when I picked up my order said thank you and just turned and walked away. Horrible customer service. No excuses the place had no customers.
Atmosphere: 1
Service: 1
Very slow service
Atmosphere: 3
Service: 1
This location is the most convenient for me but I’ll go out of my way to either vineyard or haven just to avoid coming here. They don’t make their drinks well at all.
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