Starbucks

2548 S Archibald Ave, Ontario
(909) 930-1040

Recent Reviews

Sort by
Ana Rivas

I thought this place was no longer open. The outside looks very dirty, and gardening has not been done in a very long time. Some weeds on the drive-through are taller than the actual bushes, and others have invaded all the plants. Couldn't drink my coffee, wondering if the inside at least is cleaned. So heartbreaking to see my community Starbucks has downgraded horribly.

Jason Flandrau

SLOW!!!

Atmosphere: 5

Food: 3

Service: 1

Jaze 1976

A very horrible drive thru experience. A crazy lady took my order with a very bad attitude, probably she was tired of working there. I ordered java chip grande with almond milk. She purposely messed it all up by giving me a plain drink that looked very sloppy and no java chips in it. The drink tasted nasty. I felt quite a bit scared not knowing what she could have been mixing in the drink. Never again will I go through a drive thru again. Life is too precious and it is very important to be safe by knowing that we are aware of exactly what is in the drink. I have drank java chip too many times before to already know what it should taste like. This was a rotten drink that definitely was not fresh. Not going there again. The date of when this occurred was December 17th, 2024 and the time was around 915pm.

Atmosphere: 1

Food: 1

Service: 1

Donna Conley

Twice in 2 weeks I have had wrong drinks. I took the second one back. Matt was the floor Mgr both times. I understand training new people but his attitude left a lot to be desired. I am a great client and don't appreciate the way I was treated.

Rose Martinez

I went to this location last night & the service was terrible. There was at least 7 people working behind the counter and they just ignored me for several minutes & didn’t even acknowledge me until one of them decided to take my order. That’s so rude, unprofessional, and extremely poor customer service. Also it’s so dirty inside with trash on the floor inside and at the tables outside. I will not return to this location & would suggest others to do the same.

Atmosphere: 1

Service: 1

Carlos Ontiveros

They take too long in the drive thru.

Atmosphere: 1

Food: 4

Service: 1

Calvin's Drone

Great drinks!

Food: 5

Alex Luce

Starbucks truly needs a culture reboot! The fact we all willingly pay ridiculous prices for coffee and accept horrible customer service is beyond me. No wonder they needed a new CEO. This store was filthy to boot, the wait was extremely long as well. Skip this one!

Atmosphere: 4

Food: 4

Service: 1

larry wilson

Compassion, cleanliness and professionalism are the great qualities, this store exemplifies both Thursday/Friday night! All the others days I'm sure that follows just the same but just wanted to give props and definitely will continue the visits ahead!

Atmosphere: 5

Food: 5

Service: 5

Brian Walker

Kate was grumpy & unfriendly, while Reese was professional & helpful, so I went with 3 stars on customer service, as they balanced each other out haha! I noticed Green Aprin blend, so requested that but Kate said they don't have it (then why is the paper menu offering still up above the coffee machine?!) so I asked for Sumatra (as it was also plainly posted/ being offered as a choice) again not available?! Do you have Pikes?? This happens almost every time I go into a Starbucks, I seem to have a knack for selecting the blends they've run out of or stopped brewing, yet haven't bothered to take down the sign. I gave the lemon loaf a 3 (Yes, I called it a 'lemon loaf' sorry Sebastian!) since it wasn't fresh & not enough frosting. Music wasn't too loud. Seating was plentiful. I really like the size of the venue.

Atmosphere: 4

Food: 3

Service: 3

David Wilbert

This location has greatly improved in their mixing drinks and customer service.

Atmosphere: 5

Food: 5

Service: 5

timothy sidow

How can they be out of cold brew

Atmosphere: 3

Food: 1

Service: 5

Jorge Salinas

This Starbucks location does not know how to make their drinks properly Save your money and go to a different Starbucks

Dan Pena

Great ice coffee and

Atmosphere: 4

Food: 4

Service: 5

Rodolfo Gonzalez

Delicious coffee right brewed with the fresh coffee beans

Loading...