No way this place should be operating like this. Terrible customer service. I would not want anyone to ever have to experience what I had to go through. They work like they don’t want to be there and have the worst attitudes. Not sure where they find these people. Tracy was definitely not having a good day, but that’s not my fault. Not sure how they made any tips working like that. They had more urgency to clean up to close than help customers. Do better! This place should be ashamed and hire new workers with better attitudes. If you don’t like retail/customer service look for another job.
Antuan Bayram
Worst Starbucks ever I see
Frank Diaz
The service was slow and terrible.
The Baristas were not friendly, pleasant or helpful. I ordered a plain coffee which turned out it was "mildly warm" and not hot.
I waited 15min in a slow line for 1 terrible Barista to serve me a terrible cup of coffee.
Atmosphere: 1
Service: 1
anindita Bhattacharya
The standard one
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 3
Luis Vargas
Worst coffee ever ... and my cup half way ... batista laughing at Customer.... never again will buy at
Atmosphere: 1
Service: 1
UFO Huang
Friendly store
Atmosphere: 4
Food: 4
Service: 5
başak gödekmerdan
Bad customer service . I order coffee almost every day from here. And everyday is same order; cold latte, ice on the side. Today, one guy made my coffee ,it was half of the cup. When I asked why , he said ‘you didn’t want ice in it, you wanted ice on the side.’ What? Is this a cause to make my coffee half ? Anyway after I gave up the ice, he filled the coffee but they were laughing unrespectfuly.
Atmosphere: 3
Food: 3
Service: 1
Adrian Delgadillo
Not 24 Hours... it came up on Google as a 24H location.
Devon Ware
Today I came by and ordered a Trenta strawberry aci lemonade extra ice the service was fast the employees was very friendly and I received my drink in minutes. When I walked away I saw black chunks in my ice what appears to be black mold m. I went back to tell the lady that helped me at register she apologized and made my drink with no ice. I really liked this place but they have mold in the ice is just ridiculous!!
This place has terrible customer service! Not to mention prices are higher here and your cup capacity is never filled to its appropriate cup oz level!
Service: 1
Drew Webb
The problems with this location are completely unacceptable. Before I continue, I want to mention that I payed nearly 8 dollars for this drink. I asked for a venti iced matcha latte with LIGHT ice and received a cup full of ice and my drink tasted very watered down and flavorless. There was way too much foam in the drink and the overall ratio of drink to ice, foam, and cup size is terrible. There is no reason that my drink should be gone in about 10 sips.
Atmosphere: 1
Food: 1
Service: 1
wilber martinez
I came to buy a cinammon coffee, and this rude young lady gave me an attitude for no reason ? and i asked for my coffee, and i asked for a vent cup with water, and she said serve only grande and she gave me the little one, i don’t like cause problem so, i left it like that, i gave them 1 star because i can’t put 0Oh, and this lady doesn’t have a name tag, it was 02/04/2024 at 10:20 am
Atmosphere: 1
Food: 1
Service: 1
Kevin Gao
There are 4 people working in the same shift, they working so slow. They even haven’t finished a drink in 10 mins.
Atmosphere: 1
Food: 3
Service: 1
tammy wilhite
Nothing in stock. They didn't want to try and make a drink they used the excuse of it being seasonal when other locations had no issues making it last week. Lazy people from the register to whomever does their ordering of supplies and food.
Staff is incredibly rude.
No way this place should be operating like this. Terrible customer service. I would not want anyone to ever have to experience what I had to go through. They work like they don’t want to be there and have the worst attitudes. Not sure where they find these people. Tracy was definitely not having a good day, but that’s not my fault. Not sure how they made any tips working like that. They had more urgency to clean up to close than help customers. Do better! This place should be ashamed and hire new workers with better attitudes. If you don’t like retail/customer service look for another job.
Worst Starbucks ever I see
The service was slow and terrible.
The Baristas were not friendly, pleasant or helpful.
I ordered a plain coffee which turned out it was "mildly warm" and not hot.
I waited 15min in a slow line for 1 terrible Barista to serve me a terrible cup of coffee.
Atmosphere: 1
Service: 1
The standard one
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 3
Worst coffee ever ... and my cup half way ... batista laughing at Customer.... never again will buy at
Atmosphere: 1
Service: 1
Friendly store
Atmosphere: 4
Food: 4
Service: 5
Bad customer service . I order coffee almost every day from here. And everyday is same order; cold latte, ice on the side. Today, one guy made my coffee ,it was half of the cup. When I asked why , he said ‘you didn’t want ice in it, you wanted ice on the side.’ What? Is this a cause to make my coffee half ? Anyway after I gave up the ice, he filled the coffee but they were laughing unrespectfuly.
Atmosphere: 3
Food: 3
Service: 1
Not 24 Hours... it came up on Google as a 24H location.
Today I came by and ordered a Trenta strawberry aci lemonade extra ice the service was fast the employees was very friendly and I received my drink in minutes. When I walked away I saw black chunks in my ice what appears to be black mold m. I went back to tell the lady that helped me at register she apologized and made my drink with no ice. I really liked this place but they have mold in the ice is just ridiculous!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place has terrible customer service! Not to mention prices are higher here and your cup capacity is never filled to its appropriate cup oz level!
Service: 1
The problems with this location are completely unacceptable. Before I continue, I want to mention that I payed nearly 8 dollars for this drink. I asked for a venti iced matcha latte with LIGHT ice and received a cup full of ice and my drink tasted very watered down and flavorless. There was way too much foam in the drink and the overall ratio of drink to ice, foam, and cup size is terrible. There is no reason that my drink should be gone in about 10 sips.
Atmosphere: 1
Food: 1
Service: 1
I came to buy a cinammon coffee, and this rude young lady gave me an attitude for no reason ? and i asked for my coffee, and i asked for a vent cup with water, and she said serve only grande and she gave me the little one, i don’t like cause problem so, i left it like that, i gave them 1 star because i can’t put 0Oh, and this lady doesn’t have a name tag, it was 02/04/2024 at 10:20 am
Atmosphere: 1
Food: 1
Service: 1
There are 4 people working in the same shift, they working so slow. They even haven’t finished a drink in 10 mins.
Atmosphere: 1
Food: 3
Service: 1
Nothing in stock. They didn't want to try and make a drink they used the excuse of it being seasonal when other locations had no issues making it last week. Lazy people from the register to whomever does their ordering of supplies and food.
Atmosphere: 1
Food: 1
Service: 1
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