Subway
4320 Mills Cir Unit E, Ontario
(909) 581-3616
Recent Reviews
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Kind and friendly customer service
Trans# 1/A-516975
Atmosphere: 5
Food: 5
Service: 5
I ordered 3 food long Philly cheese steak. 3 of the steak were cold, not warm enough, cheese
Were not melted, and bread was not fresh. So I let the woman my thoughts about our subways thinking that they will apologize. The answer was “oh my god” and two ladies were laughing how I can do that and how I can not appreciate what they deserve for me. It was so rude, I payed for steak and it was cold and they didn’t care about it. I like subway but this location were the worse subway location for me. Every one can have bad day but at least a sorry can solve the problem, their rudeness was unacceptable. So rude workers.
Food: 1
Service: 1
Their selection suck's now. They don't have Swiss cheese anymore and everything that I liked from before the changes is gone. Price is way to high. Last time I'm going here.
Atmosphere: 2
Food: 2
Service: 5
Lady tweakin
The worker saw that I was holding a coupon and told me that they don't accept coupons of a couple specific types. I found this very odd. Why make a coupon sheet and it to hundreds of thousands of people and then say we don't accept those. Pretty bad service. They should of just accepted them and moved on.
Can you please not charge customers for their sandwiches before you take them down the line to see everything they want on their sandwich. For example I decided I wanted avocado and the lady told me no because I should have told the girl at the register. I asked if she can charge it as a side she said no, I then ask her to reimburse me, she said no because there wasn’t a manager around and she didn’t know how to do it.
Got the hot and honey sub, and it's (Fire) good.... not too spicy and not too sweet, just right. need to keep that sauce forever.
It's clean and and they were friendly but the service was a bit slow. Maybe acknowledge your customers when they come in so they don't leave when the wait is so long.
Place is awesome but there is a particular employee that closes that seems to wanna leave right at closing when he works. The door is always locked 10-15 min before closing so ive scrambled to get there several times to be there before they close only to find the door locked and im s.o.l.!!
went in today and geeezzzz where's them $5 ft longs..... owner must be money hungry, but on the bright side, the girl with the green hair had a great greeting smile and was fast at making a sweet onion teriyaki, and always asked if anything else to add.
Restaurantji Recommends
Attitude adjustments are needed in this place, I mean I did not tell you to work at Subway. You signed the application fool, but I ask them to chop my vegetables up because my teeth are having problems at the moment Besides that I get my vegetables always chopped. They told me they are not chopping my vegetables, like why do you work here. It’s a thing called customized order like grow up and stop pushing your customers away.
Atmosphere: 1
Food: 1
Service: 1
Gr8 spot for fresh subs. Gr8 service
Atmosphere: 5
Food: 5
Service: 5
Okay just really expensive almost $30 for a foot long sub is crazy , staff was friendly
Atmosphere: 4
Food: 3
Service: 3
Melanie was very great with customer service, alexis, helping me choose the bread, Ariel helped me pick the sandwich, will for sure comeback, give them a raise the manager
Atmosphere: 5
Food: 5
Service: 5
Overall, the food was good, but the customer service was terrible as usual door most subways and retail stores are like that. They have a combination right now where you can order a pizza and get a drink. The thing is I didn't see it until after I ordered and paid and the lady was saying I can't get the drink now because the register won't let me get the drink. Play a song basically I paid for the pizza but I didn't get the drink in the cashier that helps me didn't tell me about it
Atmosphere: 1
Food: 3
Service: 1
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