Subway

936 N Mountain Ave, Ontario
(909) 218-7449

Recent Reviews

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Axel Gonzalez

I unfortunately had the misfortune of having an argument over poorly made sandwiches that I ordered online and wanted a justification of why there was no love placed in the making of them. Apart from the manager (or what appeared to be the manager), berating us and telling us that they were following subway standards, it did not make me feel as if we were being heard. When showing them the sandwiches and him rummaging his fingers to "show me" where the meat and the limited vegetables (I ordered more of everything) I felt as if there was no winning this argument. He offered a solution by only making me a 6 inch complementary sandwich instead of my footlong that I left untouched. I told him it wasn't about that but the standard. He eventually had enough and told his staff to make me the sandwiches and to forbid us from coming to this location ever again.

I normally never leave a negative review but I also have never been told that I was forbidden to set foot in a place of service.

Atmosphere: 3

Food: 1

Service: 2

Rosa Roberts

Closing at 8:30pm when the time says 9:30 🤔 disappointed definitely.

Atmosphere: 1

Service: 1

Francine Ramirez

Horrible service sandwiches are skimpy the girls don't even try to make your sandwhich properly skimp out on meat and veggies and have rude attitudes I will not spend my hard working money here any longer.

Atmosphere: 1

Food: 1

Service: 1

Vee

I COULD NOT SURF!

Atmosphere: 1

Food: 1

Service: 1

All Truth 101

Soo it's just about 1hr after opening on a Sunday. The employee states oven has not reached temp! So no toasted subs. Why?
Needa start on priorities when opening the store.

Wilebaldo Álvarez

I be there 7:30pm and is marked they close at 8pm but the guy said is closed because is 7:30pm

So must to be change the store hours to 7:30 and not 8pm

Service: 2

ILIANA T

Be aware of this place! I played an online order ' was charged but never got confirmation email ' so I couldn't be served.
They took my money without giving me the sandwiches.
Also this place is very dirty. They never can their knifes using it for the next costumer as it is. Also they hide their meat section ' so you can't see their freshness. Also the lettuce and tomatoes are always not fresh !

Atmosphere: 1

Food: 1

Service: 1

Q’ Bole

This is the 3rd time I visit this Subway and the food is good just like any other subway and prices are the same. If you sign up for the app and order through the app is cheaper or they often have promotions. I ordered #11 and it was good.

Gentlemen behind me ordered #10 and the lady told him they were no longer making that sandwich. It was still advertised on their menu and the guy said he had just gotten the sandwich last week at this same location. Idk what happened as I went to Dollar tree and on my drive back through subway the gentleman was still standing where you order.

Very inconvenient to have a menu and not cross out or remove items not longer served.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Subway Club

Marilyn Duron

Tried the ft long pretzel with honey mustard,Good stuff.

Atmosphere: 5

Food: 5

Service: 5

Mari

This my third time coming here with my 5 yr old always hoping that this place gets cleaned. very unsanitary tables, all windows, doors! lettuce looks like it’s been out for days floors. and very inappropriate music to have to ask to please lower the music down.while I’m sitting here the employee just sneezed! how disgusting over the food that customers order.subway do better

Atmosphere: 1

Food: 1

Service: 3

Stephanie Molina

Worse subway I've ever been to. Was denied service because according to the guy in the store they were closed when their posted store hours and their online hours state other wise.

Service: 1

Joseph

Trash location. Girl with the nose piercings took 25 minutes to make 2 sandwiches. Got home and bread was hard like a rock so went back and had her remake them. Got home again and this time she gave me someone else's order !!! Called and asked for a full refund and she hung up and shut off the phone so I can't call again. Emailed the store owner and he didn't offer a refund either. DONT GO HERE. Maher the owner should be ashamed.

Atmosphere: 1

Food: 1

Service: 1

Sunny Svetlana

Very pleased!Staff was in a good mood and very energetic, perfectly toasted my sandwich even though my order is a little picky, place was clean and the fridge was stocked up well, will be returning.

Vegetarian options: I can't do meat so the veggie delite is a great option

Parking: Huge parking lot in a nice plaza

Atmosphere: 5

Food: 5

Service: 5

Jeffrey Vences

Why this place is still in business is beyond me. Lots of bread still left right now at 8pm and that P.O.S tall white employee denied me 2 breads out of the many there because they were for "online only" with only a little of time left until closing. Saying he needed them all because of a BOGO deal.Whoever owns this Subway needs to go back to school and reevaluate their life choices.I wish I could give it 0 stars!!!!!

Atmosphere: 1

Food: 1

Service: 1

Ant Pa

What in the hell is the point of Subway sending residents coupons and this particular store will not accept/honor them. Frack that NOISE!!!!

Atmosphere: 4

Food: 4

Service: 4

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