Subway
1331 E 4th St, Ontario
(650) 351-3192
Recent Reviews
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I was told at 8:50 pm on a Wednesday night that they couldn’t take my order because they had to be out by 9 or the owners get upset.. why stay open til 9 if you’re not allowing people to order before then? This was ridiculous
Atmosphere: 1
Food: 1
Service: 1
This Subway’s franchise store does not know how to manage anything at all. The first time I placed an order, they said they didn’t have any tuna. They told me to refund it on the app, and it took almost a month. I also had to go to the store and show a receipt. The second time, today, I tried to get the footlong BOGO on the app. I placed it, came in, and they said they don’t have wax paper to heat up sandwiches, so they refunded my money. The last time, they didn’t have any sort of Auntie Anne’s pretzels footlongs. It’s clear that management does not know how to manage at all. I will say that the regular employees are nice. Management needs to do something because they do not know how to operate a store at all.
Atmosphere: 1
Food: 1
Service: 4
One of the worst subways , always jack up takeout orders , never have decent ingredients in stock , always out of stock on drinks ,
Been here on multiple occasions they never got it right
Atmosphere: 1
Food: 1
Service: 1
There was a long line only one worker in the front. The manager was walking from the back to the front but not assisting till the line was out the door. The bread was stale and the cheese had a funny taste to it . The Turkey had a weird smell, ended up throwing it away . The order was a to go.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chocolate Chip Cookie
Too much time on waiting just one person work here
Service: 1
These people that work at night is horrible. Who is the manager there controlling the night shift . We prefer online payed and they ripped us of,
Atmosphere: 1
Food: 1
Service: 1
Stopped by for two foot long sandwiches and got home and the bread was wrong on the sandwiches and I called the place and first they said they would replace the two sandwiches with new ones and after I drive up there they would not give me two new ones I will never go back to this location ever again
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Subway Club
Evelyn's sandwich making was supreme! She's friendly and welcoming. She'll help you with making the best choice....for the perfect meal!
They don't know how to make the sandwich well, all the vegetables and sauces end up in the wrapper, they charged me for avocado and it all remained in the wrapper, and the wrapper was also broken.
bad service
Ordered two sandwiches via the app. They obviously did not read the order. They added teriyaki sauce to my hot shot italiano.I asked for ranch. Red onion, green bell pepper, banana peppers, red wine vinegar and oil missing. Seriously. Don’t go here. About a month ago there was only one employee making sandwiches around dinner time I waited 30 minutes for two sandwiches. Lots of people stood in line for sometime but would eventually walk out.
Restaurantji Recommends
The team member Earnest waited on me. His attitude was awesome. He provided me the best service ever. Kodos to Subway for a team member like Earnest. We need more like him in the workplace.
Atmosphere: 5
Food: 5
Service: 5
Best fast food restaurant other than chipotle for a health nut. All the veggies a vegetarian can ask for.My heart approves! 117/60 bpThanks for aligning with my health goals.I recommend the veggie patty, especially if you're into bodybuilding.
Vegetarian options: Veggie patty is packed with protein. It's got PEAS!
Atmosphere: 5
Food: 5
Service: 5
The older lady that always works there, needs to speed it up or they need a second worker. It took 10 minutes to get one churro, which was stale, couldn’t even chew it. One bite and threw it away. This location will fail if all customers experienced what I did today. Owner needs to go in a take control before the ship sinks.
Atmosphere: 2
Food: 1
Service: 1
This location is constantly out of everything you ask for .the bread choice is like 2 they don’t offer all the breads other subways have.the facility outside is always full of bums and Pan handlers. Try and avoid this subway ,the girl said they get delivery every 2 weeks that explains the brownish lettuce,they also don’t offer soups idk how this store is still opened
Atmosphere: 1
Food: 1
Service: 1
Nastiest subway I've ever had. The women who work here have really bad attitudes so don't ask for anything extra unless you want your sandwich ruined on purpose. It was so gross I had to throw it away. Go to any other location if you want subway ew.
Atmosphere: 1
Food: 1
Service: 1
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