I have consistently had a good experience @ this Waba Grill Location and have enjoyed is so much than I have twice ordered catering for two events we have hosted for work. The food is delicious, well cooked and the portions are plenty. The environment/ambiance has never been an issue & the service is on point. I specially have appreciated Jessica who has worked there for quite some time and has always been good to me and my family. She is thorough, kind and understanding. Looking to order food from here again for my upcoming events in 2025.
Atmosphere: 5
Food: 5
Service: 5
Jay Dubb
Whoever the lady is that works the night shift at 8:14 pm on Wednesday November 27th refuses to give me a extra bowl 🥣 ask to mix my food up with I asked nicely I work very hard I have no issues but here I have a issue she barely can work the register like this makes no sense
Service: 1
Alyssa Rivera
The service was great! Mauro greeted me at the window, he was very friendly and got my order taken care of quickly. The food was delicious, will come back again.
This waba grill always hooks it up whenever I go there. Especially jessica, she's a very beautiful person has a great smile and has great customer service. If yall go to this waba grill ask for jessica, she's the nice one that works drive thru some times.
Blanca Toscano
I was greeted nicely and the cashier Delia took my order she was very kind and spoke to me well. I appreciate her for being patient with me will be coming back i went in yesterday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Rice Bowl
Luis Wuence
My daughter, who is three years old, had a bathroom emergency and this place made me buy something to have a toddler use their bathroom. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Angel
They recently started to skimp on the protein. The last 2 times I ordered my food, I received so much rice and a tiny amount of chicken. I am not sure who decided this was a great idea, I feel ripped off and won't be returning.
Also, their receipt makes a line through the QR code, rendering it useless when trying to earn points. The girls working the register won't use your app to scan the codes either, probably because it doesn't work for them either. I tried contacting corporate, but my request fell on deaf ears apparently.
Paid 24$ for two chicken veggies bowls and when I got the bowls nothing but white rice !
Atmosphere: 1
Food: 1
Service: 1
Alex Rivera
I ordered an asian salad and did not get to enjoy it because the lid was not properly closed and spilled out into my car when i was removing it from the bag.
Atmosphere: 5
Food: 1
Service: 5
Jaime Cortez
Just had Waba Grill delivered to my house, and it was fantastic! The plate was packed with flavor, and the salad was fresh and tasty. A perfect, healthy meal option delivered right to my door. Will definitely be ordering from them again!Enjoy your meal!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Steak Plate
Cici (Butterfly)
5030 E 4th St, Ontario, CA 91764my review is for this particular location. I was there about a month ago and gave another tried.The restaurant is never clean, the tables are dirty and nobody walks out to clean it. Also when placing my order for rice bowl of chicken I have to wait for at least 20 minutes or longer, they take such a long time. Also the staff is not very friendly.They don't say hi or anything, they just say " your order " Okay can you say something like "Hello what would you like to order "So rude!!!.also, the chicken did not taste good. and this is coming from someone who loves Waba Grill, I visit the ones all over Rancho, and always a good experience.To the manager: please keep the tables clean and talk to your staff to be more friendly to customers, I know they are busy but very rude
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Bowl
Daniel Jacob (Blue_Jay1027)
Seriously. Restroom only for customers? Poor customer service. They seen how urgent yet polite and respectable… not professional or caring.
I have consistently had a good experience @ this Waba Grill Location and have enjoyed is so much than I have twice ordered catering for two events we have hosted for work. The food is delicious, well cooked and the portions are plenty. The environment/ambiance has never been an issue & the service is on point. I specially have appreciated Jessica who has worked there for quite some time and has always been good to me and my family. She is thorough, kind and understanding. Looking to order food from here again for my upcoming events in 2025.
Atmosphere: 5
Food: 5
Service: 5
Whoever the lady is that works the night shift at 8:14 pm on Wednesday November 27th refuses to give me a extra bowl 🥣 ask to mix my food up with I asked nicely I work very hard I have no issues but here I have a issue she barely can work the register like this makes no sense
Service: 1
The service was great! Mauro greeted me at the window, he was very friendly and got my order taken care of quickly. The food was delicious, will come back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Rice Bowl, Chicken Bowl, Chocolate Chunk Cookie, Protein Bowl, Salmon Plate, Tacos
This waba grill always hooks it up whenever I go there. Especially jessica, she's a very beautiful person has a great smile and has great customer service. If yall go to this waba grill ask for jessica, she's the nice one that works drive thru some times.
I was greeted nicely and the cashier Delia took my order she was very kind and spoke to me well. I appreciate her for being patient with me will be coming back i went in yesterday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Rice Bowl
My daughter, who is three years old, had a bathroom emergency and this place made me buy something to have a toddler use their bathroom. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
They recently started to skimp on the protein. The last 2 times I ordered my food, I received so much rice and a tiny amount of chicken. I am not sure who decided this was a great idea, I feel ripped off and won't be returning.
Also, their receipt makes a line through the QR code, rendering it useless when trying to earn points. The girls working the register won't use your app to scan the codes either, probably because it doesn't work for them either. I tried contacting corporate, but my request fell on deaf ears apparently.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Chicken Bowl
Always good
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
They forgot my avocado, and my onions
Atmosphere: 4
Food: 5
Service: 4
They forgot my avocado, and my onions
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Paid 24$ for two chicken veggies bowls and when I got the bowls nothing but white rice !
Atmosphere: 1
Food: 1
Service: 1
I ordered an asian salad and did not get to enjoy it because the lid was not properly closed and spilled out into my car when i was removing it from the bag.
Atmosphere: 5
Food: 1
Service: 5
Just had Waba Grill delivered to my house, and it was fantastic! The plate was packed with flavor, and the salad was fresh and tasty. A perfect, healthy meal option delivered right to my door. Will definitely be ordering from them again!Enjoy your meal!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Steak Plate
5030 E 4th St, Ontario, CA 91764my review is for this particular location. I was there about a month ago and gave another tried.The restaurant is never clean, the tables are dirty and nobody walks out to clean it. Also when placing my order for rice bowl of chicken I have to wait for at least 20 minutes or longer, they take such a long time. Also the staff is not very friendly.They don't say hi or anything, they just say " your order " Okay can you say something like "Hello what would you like to order "So rude!!!.also, the chicken did not taste good. and this is coming from someone who loves Waba Grill, I visit the ones all over Rancho, and always a good experience.To the manager: please keep the tables clean and talk to your staff to be more friendly to customers, I know they are busy but very rude
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Bowl
Seriously. Restroom only for customers? Poor customer service. They seen how urgent yet polite and respectable… not professional or caring.
Atmosphere: 1
Food: 1
Service: 1
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