WaBa Grill
1337 N Mountain Ave #4, Ontario
(909) 391-1833
Recent Reviews
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Connie the server was really nice and courteous
Atmosphere: 5
Food: 5
Service: 5
Connie provided exceptional customer service during my visit. She was incredibly kind, attentive, and made sure my veggies were perfectly well done, just the way I like them, along with my chicken. It’s rare to find someone who takes the time to make sure everything is exactly right, and Connie truly went above and beyond.
Employees like her make a huge difference in the customer experience. I’m genuinely impressed and grateful for her professionalism and friendly attitude. I 100% recommend this Waba Grill location!
Atmosphere: 5
Food: 5
Service: 5
Brianna was a great help loved her spirit. I’ll most definitely come back to this WabaGrill spot.
Atmosphere: 5
Food: 5
Service: 5
Ana was amazing and sweet
Atmosphere: 5
Food: 5
Service: 5
My online order was not ready at the scheduled time. I could not wait another 10 minutes. They got my money and I got nothing.
The waba grill customer service is awsome kimberly helped me out very well, she deserves a raise there for being helpful 🫡🔥
Atmosphere: 5
Food: 5
Service: 5
Great food! Taste was great, and the price was decent.
Atmosphere: 5
Food: 5
Service: 5
This location is one of my favorite. Food is always on point. Jamey has great customer service, very welcoming and overall a great person.
Atmosphere: 5
Food: 5
Service: 5
The new owners/workers are really slow. Roaches in the bathroom and they take forever bringing your food out. They deliver food to the people who ordered after you which makes no sense
Atmosphere: 1
Food: 1
Service: 1
My go to, dumplings and a chicken bowl with brown rice. Delicious
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The laziest , rudest , just doing whatever they want but actually make the food. Taking 20 mins to get the food out when they’re clearly not busy at all. Also the skimpiest bowl I’ve ever had.
Atmosphere: 1
Food: 1
Service: 1
My only complaint is why do they close so early? I wanted to order food before 8pm. Stuck with canes which I hate!
Atmosphere: 3
Food: 5
Service: 3
I was looking to get take out with a friend when I called in my order I noticed the total was more than usual. I asked to hear my order back and for an explanation as to why its so much the female worker was dismissive, disrespectful, refused to give her name or her managers name, and overall rude. When addressing me she snapped back with attitude, put me on mute without informing me why for an extended period of time only to then blame the mute on a customer she needed to attend to despite the fact that she was on the phone with a customer, before finally hanging up on me in the middle of my sentence. This is the worst experience I've ever had at WaBa, when I went into the store moments after I was hung up on the brunette female worker who refused to name herself ran to the back to avoid facing her actions. The manager/alleged owner of the location attempted to rectify the situation by saying he will "talk to her" but still didn't provide her name when I mentioned taking the issue to someone higher as he was the "owner". The lack of care on behalf of the staff as well as the poor customer retention training on behalf of the management is embarrassing for a cooperate chain like WaBa Grill.
Service: 1
Good 👍
I was treated like I was unimportant, and when ask for a condiment I was refused at first then supplied ..I don't understand ? was she the owner ?
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Chicken Bowl
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