This place is not welcoming. And it only caters to “app/online” orders, leaving you standing there waiting to order. I waited a total of 25nin to get my food. The owner was micromanaging the togo orders in frustration thus making the staff tense and hostile. Let the workers do their job. You were stressing them out and stressing us out in line watching this. They used to let the workers play music there’s no longer any music and its not a welcoming environment to sit down at lunch. Ill make the drive to grove location instead.
Atmosphere: 1
Food: 5
Service: 1
Matthew Ornelas
I love waba! This one in particular was great. Nice size portions of protein, veggies, and carbs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Chicken & Rib-Eye Steak Family Meal
Steven
I went in it was busy they made me wait like 20 minutes to just order that was fine my problem is that I've came to this waba grill many times and they always make it difficult when it comes out to using the waba grill app system I showed the guy and it said that It covered it but he refused to accept his mistake and then on top of everything after I got my order he got it wrong and refused to fix the mistake again honestly this waba grill has terrible customer service I wish they would just give all there employees training because they need to learn I mean it clearly says in the app that it covers it and then they still refuse to accept there mistakes it's ridiculous.
Atmosphere: 2
Food: 2
Service: 1
Stephany Flores
Food was good. But the smell in this place is horrendous. They need to do a better job at upkeep. Love waba but idk why the places smelled so bad.
Atmosphere: 1
Food: 4
Service: 2
Kiki Mclachlan
It was so good I can only take pictures of containers lol dumplings was 10/10
Atmosphere: 5
Food: 5
Service: 5
Lizz Tapia
Amazing customer service and food is always fresh ?
Atmosphere: 5
Food: 5
Service: 5
Jesse Valdovinos-Ruiz
I came here 2 days ago for an online pickup order and the women with the red hair that works there didnt care to say “how can i help you” “i’ll be with you in a minute” or anything of that nature, she ignored my presence. She started talking to her co-workers instead of asking what i needed. I had to interrupt her to get my online order. I came back today and there was a kind man with a beard and a red hat working today, greeted me, asked me how my day was, and even said he’ll be with me in a moment… That man deserves a raise! Teach ALL employees to be respectful to customers. I enjoyed my second experience much more than my first.
Atmosphere: 5
Food: 5
Service: 3
Dinora Arias
Service ok, but what a rip of $15 for a plate with 1 dry tasteless piece of orange and another side with "lettuce" from a dried lettuce! Wth? Go to the Chinese food across from them and you'll get meat, rice and veggies for half the price. This is such an insult to give you a damn plate with a piece (not even full) orange and pieces of lettuce nothing else to it, as is the servings of meat are minimal just cushioned by white rice but then they insult you with lettuce and a slice of orange? I'm just shocked!
Atmosphere: 2
Food: 1
Service: 4
MsDreya22
Gross is all I have to say….. I ordered the shrimp bowl shrimp was raw still rice tasted terrible my son ordered the salmon bowl he couldn’t believe how it looked pale and dry I would not recommend this waba they need a better cook ??
Ordered (& paid) online. Drove 12 minutes to store. My order hadn't even been started. The employee didn't even apologize or seem to care.
Atmosphere: 1
Food: 3
Service: 1
Anna Mendoza
Ruben was rude and very condescending. Instead of helping with my order and suggesting things he just kept saying that the combo wasn’t on the menu every time I asked for a certain combination instead of suggesting to order the one not available as a combo to be ordered on the side. I was in a uniform so I wonder if he was treating me that way because of the uniform.
Edward Robles
The cook here is a Mexican gentleman who is extremely rude and aggressive trying to fight an elderly man over what he wants to buy it's unacceptable he should lose his job if you don't know how to handle customer service then get another job!!!
Atmosphere: 1
Food: 1
Service: 1
Michael X
as soon as you walk in, it smells like a dirty toilet
This place is not welcoming. And it only caters to “app/online” orders, leaving you standing there waiting to order. I waited a total of 25nin to get my food. The owner was micromanaging the togo orders in frustration thus making the staff tense and hostile.
Let the workers do their job. You were stressing them out and stressing us out in line watching this. They used to let the workers play music there’s no longer any music and its not a welcoming environment to sit down at lunch. Ill make the drive to grove location instead.
Atmosphere: 1
Food: 5
Service: 1
I love waba!
This one in particular was great. Nice size portions of protein, veggies, and carbs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Chicken & Rib-Eye Steak Family Meal
I went in it was busy they made me wait like 20 minutes to just order that was fine my problem is that I've came to this waba grill many times and they always make it difficult when it comes out to using the waba grill app system I showed the guy and it said that It covered it but he refused to accept his mistake and then on top of everything after I got my order he got it wrong and refused to fix the mistake again honestly this waba grill has terrible customer service I wish they would just give all there employees training because they need to learn I mean it clearly says in the app that it covers it and then they still refuse to accept there mistakes it's ridiculous.
Atmosphere: 2
Food: 2
Service: 1
Food was good. But the smell in this place is horrendous. They need to do a better job at upkeep. Love waba but idk why the places smelled so bad.
Atmosphere: 1
Food: 4
Service: 2
It was so good I can only take pictures of containers lol dumplings was 10/10
Atmosphere: 5
Food: 5
Service: 5
Amazing customer service and food is always fresh ?
Atmosphere: 5
Food: 5
Service: 5
I came here 2 days ago for an online pickup order and the women with the red hair that works there didnt care to say “how can i help you” “i’ll be with you in a minute” or anything of that nature, she ignored my presence. She started talking to her co-workers instead of asking what i needed. I had to interrupt her to get my online order. I came back today and there was a kind man with a beard and a red hat working today, greeted me, asked me how my day was, and even said he’ll be with me in a moment… That man deserves a raise! Teach ALL employees to be respectful to customers. I enjoyed my second experience much more than my first.
Atmosphere: 5
Food: 5
Service: 3
Service ok, but what a rip of $15 for a plate with 1 dry tasteless piece of orange and another side with "lettuce" from a dried lettuce! Wth? Go to the Chinese food across from them and you'll get meat, rice and veggies for half the price. This is such an insult to give you a damn plate with a piece (not even full) orange and pieces of lettuce nothing else to it, as is the servings of meat are minimal just cushioned by white rice but then they insult you with lettuce and a slice of orange? I'm just shocked!
Atmosphere: 2
Food: 1
Service: 4
Gross is all I have to say….. I ordered the shrimp bowl shrimp was raw still rice tasted terrible my son ordered the salmon bowl he couldn’t believe how it looked pale and dry I would not recommend this waba they need a better cook ??
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Shrimp Bowl, Shrimp Veggie Bowl
Never answer their phone
Restaurantji Recommends
The new tacos were great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
Ordered (& paid) online. Drove 12 minutes to store. My order hadn't even been started. The employee didn't even apologize or seem to care.
Atmosphere: 1
Food: 3
Service: 1
Ruben was rude and very condescending. Instead of helping with my order and suggesting things he just kept saying that the combo wasn’t on the menu every time I asked for a certain combination instead of suggesting to order the one not available as a combo to be ordered on the side. I was in a uniform so I wonder if he was treating me that way because of the uniform.
The cook here is a Mexican gentleman who is extremely rude and aggressive trying to fight an elderly man over what he wants to buy it's unacceptable he should lose his job if you don't know how to handle customer service then get another job!!!
Atmosphere: 1
Food: 1
Service: 1
as soon as you walk in, it smells like a dirty toilet
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