I went to the store Friday march 21 My food was very good but I feel bad for the worker because a man threw a soda at him through the drive thru window. Then the man came inside and he was screaming at the manager looking for the employee but the manager named Elvia handled the situation really good the workers were nice I don’t know what the man’s problem was be careful with the crazy people in ontario.
Atmosphere: 5
Food: 5
Service: 5
Frank Leyva
Fantastic , Great Service , and Food was Delicious , Sure was Hungry !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
Fox Artist
Out of the cheap fast food, this one has been consistent with making good food that doesn’t make me feel like trash.
Atmosphere: 4
Food: 3
Service: 5
sarah smiles
Girl in Drive Thru has attitude..ask questions and it killed her to answer.
Atmosphere: 3
Food: 3
Service: 1
Fernando Alvarez
At 10 dollars a bacanator you would think the bacon would look like the picture. My bacon was severley burnt luckily my wife had 2 edible pieces she shared 1 with me. The dog ate her other bits she dont mind burnt. Always check your bacon leaving this place. Also fries were cold and no salt....
Atmosphere: 2
Food: 2
Service: 2
Joanna Vazquez
It's just ok. Food was prepared just fine and tasted good! The employees are just kind of whatever about service.
Atmosphere: 3
Food: 5
Service: 3
Elliott Mankinen
This place ignored walk inside drive thru more important 2 people working both in drive thru you guys suck obviously the management could care less or the would respond to reviews i never ored
Atmosphere: 1
Food: 1
Service: 1
Rafaela Molina
Very clean and the employees are nice to the people.
Was here today 11-3-24 at 10:00 the guy that took our order was Alvaro I asked for a #9 with bacon and a #5 sausage they gave us a #9 sausage and a #5 bacon when I asked if they can fix them the manager had a bad attitude when I said thank you I got no response then they gave us the sandwiches cold because they just switched the meat so I asked if they can please redo the sandwiches the manager again had a bad attitude terrible customer service I didn’t her name but it was the morning manager she needs customer service training.
Atmosphere: 1
Food: 1
Service: 1
Leticia Martinez
I would give -0 stars to all the questions. First, no one comes out to the registers to take your order this place was empty should of been a red flag. No one wants to work. Meanwhile, the cashier was just on his cell phone talking, not even caring, just staring and not even offering to help. His manager stared at me and didn't even care to help or discipline the cashier on his phone call. Finally, when the cashier finished his call, he stared without asking, I asked for a sauce, and he said oh it's "$1 dollar for each sauce " It's not even on the menu that they charge $1 for each sauce. When I asked where does it said that, as I literally had just gotten a ranch sauce without charge in my meal, both workers didn't have anything to say. Uneducated and unprofessional workers that don't have any customer service and don't deserve getting paid $20.00+ an hr. Avoid this location on Holt blvd in Ontario. Don't come eat here it will be your worst experience!!!!
If I could give zero stars I would, terrible customer service. workers are on their phones instead of doing their job. One of the workers gave me attitude when I was asking a simple question. Would not recommend for others to come here.
Atmosphere: 1
Food: 1
Service: 1
Kal
if i could give them zero i would ? Mariana has the WORST customer service, gave me everything w an attitude on top of my order being wrong, had me park in front without all of my drinks, and i was STILL missing sauces after being told i had to pay for extra
Atmosphere: 1
Food: 1
Service: 1
Mapas
Friendly staff ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Rich Hemsley
Clean restaurant. Friendly employees. Great food.
Atmosphere: 5
Food: 5
Service: 5
T F
There was an issue redeeming a reward from the app and the manager was absolutely useless in helping. She has zero customer service skills. Spent 10 minutes there to drive away empty handed. Will never return.
I went to the store Friday march 21 My food was very good but I feel bad for the worker because a man threw a soda at him through the drive thru window. Then the man came inside and he was screaming at the manager looking for the employee but the manager named Elvia handled the situation really good the workers were nice I don’t know what the man’s problem was be careful with the crazy people in ontario.
Atmosphere: 5
Food: 5
Service: 5
Fantastic , Great Service , and Food was Delicious , Sure was Hungry !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
Out of the cheap fast food, this one has been consistent with making good food that doesn’t make me feel like trash.
Atmosphere: 4
Food: 3
Service: 5
Girl in Drive Thru has attitude..ask questions and it killed her to answer.
Atmosphere: 3
Food: 3
Service: 1
At 10 dollars a bacanator you would think the bacon would look like the picture. My bacon was severley burnt luckily my wife had 2 edible pieces she shared 1 with me. The dog ate her other bits she dont mind burnt. Always check your bacon leaving this place. Also fries were cold and no salt....
Atmosphere: 2
Food: 2
Service: 2
It's just ok. Food was prepared just fine and tasted good! The employees are just kind of whatever about service.
Atmosphere: 3
Food: 5
Service: 3
This place ignored walk inside drive thru more important 2 people working both in drive thru you guys suck obviously the management could care less or the would respond to reviews i never ored
Atmosphere: 1
Food: 1
Service: 1
Very clean and the employees are nice to the people.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hamburger, Crispy Chicken Sandwich
Was here today 11-3-24 at 10:00 the guy that took our order was Alvaro I asked for a #9 with bacon and a #5 sausage they gave us a #9 sausage and a #5 bacon when I asked if they can fix them the manager had a bad attitude when I said thank you I got no response then they gave us the sandwiches cold because they just switched the meat so I asked if they can please redo the sandwiches the manager again had a bad attitude terrible customer service I didn’t her name but it was the morning manager she needs customer service training.
Atmosphere: 1
Food: 1
Service: 1
I would give -0 stars to all the questions. First, no one comes out to the registers to take your order this place was empty should of been a red flag. No one wants to work. Meanwhile, the cashier was just on his cell phone talking, not even caring, just staring and not even offering to help. His manager stared at me and didn't even care to help or discipline the cashier on his phone call. Finally, when the cashier finished his call, he stared without asking, I asked for a sauce, and he said oh it's "$1 dollar for each sauce " It's not even on the menu that they charge $1 for each sauce. When I asked where does it said that, as I literally had just gotten a ranch sauce without charge in my meal, both workers didn't have anything to say. Uneducated and unprofessional workers that don't have any customer service and don't deserve getting paid $20.00+ an hr. Avoid this location on Holt blvd in Ontario. Don't come eat here it will be your worst experience!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I could give zero stars I would, terrible customer service. workers are on their phones instead of doing their job. One of the workers gave me attitude when I was asking a simple question. Would not recommend for others to come here.
Atmosphere: 1
Food: 1
Service: 1
if i could give them zero i would ? Mariana has the WORST customer service, gave me everything w an attitude on top of my order being wrong, had me park in front without all
of my drinks, and i was STILL missing sauces after being told i had to pay for extra
Atmosphere: 1
Food: 1
Service: 1
Friendly staff ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Clean restaurant. Friendly employees. Great food.
Atmosphere: 5
Food: 5
Service: 5
There was an issue redeeming a reward from the app and the manager was absolutely useless in helping. She has zero customer service skills. Spent 10 minutes there to drive away empty handed. Will never return.
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