Walking in here, they just see you, but don't say a word. They'll get to you when they want I guess?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Buffalo Wing
Martin Fragoza
Horrible experience. Waited 1 hr at this location.Everything was dirty, no trash cans anywhere.1 HR for an order of 15 wings!Like are you kidding me?
Atmosphere: 1
Service: 1
Shonda Denise
The manager Freddy is very rude and neglects his duties!! They burnt my sandwich and didn't send my drink. They wanted me to drive all the way to the store to have my order corrected. He is not reliable nor a person who shall deal with the public.
Atmosphere: 1
Food: 1
Service: 1
Support Facilities
43 minutesWeittinThe personal Too much
Atmosphere: 2
Food: 4
Service: 2
Ricardo Garcia
They take forever on carry out orders.The floor is sticky.This place has terrible service.
Atmosphere: 1
Service: 1
Jaime Serrano
Took 45 min to get my order. They got my order wrong and forgot my fries and wouldn’t give me a refund unless I drove all the way back with my entire order. For the 45 min wait plus the expensive price it is not worth it. I think I’ve had better wings at Applebee’s. Bad customer service to top it off. Please hire a new manager.
Alexander Gonzalez
Ordered ahead of time and still had to wait 45 mins I just canceled my order and left since I was on lunch manager try to deny me a refund after the food was still not ready trying to say it was ready other customers had to wait longer wait times than usual if you order from here be careful wait time might take long depending on who's working
Atmosphere: 1
Food: 1
Service: 1
Jayla M.
It's ran by kids Freddy is very rude talks to you like he's talking to his friend wouldn't trust this location
Jacob E.
Was in line for 20 min kid didn't know how to work a register kid in the kitched took 30 min on every order
Maria G M.
I really wish I could give this place 0 stars. Every time I place my order online it's give me an eta of 15-20 minutes, I get there in 35 minutes to give them extra time and even with that extra time they still manage to take an additional 15 minutes. my order doesn't end up being ready until 50 minutes later. It never fails. Please save your time and order elsewhere.
I ordered online to pickup , said ready in 2-3mins.I arrived 15mins later,The guy looked at my order receipt and turned start chat chat with other employees, and left me at pickup counter , it took me a while to figure out the order was NOT ready.Guys and gals , purely do Not go this location.
Atmosphere: 1
Food: 4
Service: 1
Lupe Beltran
I’ve ordered 2x from this place and they always deliver! I think I’ll make this my go-to place because the Montclair and Pomona location have horrible service.
Food: 5
Service: 4
Jameice H.
Terrible service at this location. Gave them so many chances to get it right but never fails they are always below acceptable.
Mohammed N.
Food very good and tasty service was not bad pretty cool wait time not that much place pretty cool
Mandy R.
After reading the reviews and trying this place out a few times, I don't know how it's still open. I placed an order at 6:37pm. It said it would be ready in three minutes. Didn't believe that so I got there at 7pm and it still wasn't ready. They only started it once I got there. What's the point of ONLINE ordering? There was also only one person making several orders, and one person tending to the register and about four people hanging out in the back.
Walking in here, they just see you, but don't say a word. They'll get to you when they want I guess?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Buffalo Wing
Horrible experience. Waited 1 hr at this location.Everything was dirty, no trash cans anywhere.1 HR for an order of 15 wings!Like are you kidding me?
Atmosphere: 1
Service: 1
The manager Freddy is very rude and neglects his duties!! They burnt my sandwich and didn't send my drink. They wanted me to drive all the way to the store to have my order corrected. He is not reliable nor a person who shall deal with the public.
Atmosphere: 1
Food: 1
Service: 1
43 minutesWeittinThe personal Too much
Atmosphere: 2
Food: 4
Service: 2
They take forever on carry out orders.The floor is sticky.This place has terrible service.
Atmosphere: 1
Service: 1
Took 45 min to get my order. They got my order wrong and forgot my fries and wouldn’t give me a refund unless I drove all the way back with my entire order. For the 45 min wait plus the expensive price it is not worth it. I think I’ve had better wings at Applebee’s. Bad customer service to top it off. Please hire a new manager.
Ordered ahead of time and still had to wait 45 mins I just canceled my order and left since I was on lunch manager try to deny me a refund after the food was still not ready trying to say it was ready other customers had to wait longer wait times than usual if you order from here be careful wait time might take long depending on who's working
Atmosphere: 1
Food: 1
Service: 1
It's ran by kids Freddy is very rude talks to you like he's talking to his friend wouldn't trust this location
Was in line for 20 min kid didn't know how to work a register kid in the kitched took 30 min on every order
I really wish I could give this place 0 stars. Every time I place my order online it's give me an eta of 15-20 minutes, I get there in 35 minutes to give them extra time and even with that extra time they still manage to take an additional 15 minutes. my order doesn't end up being ready until 50 minutes later. It never fails. Please save your time and order elsewhere.
Restaurantji Recommends
I ordered online to pickup , said ready in 2-3mins.I arrived 15mins later,The guy looked at my order receipt and turned start chat chat with other employees, and left me at pickup counter , it took me a while to figure out the order was NOT ready.Guys and gals , purely do Not go this location.
Atmosphere: 1
Food: 4
Service: 1
I’ve ordered 2x from this place and they always deliver! I think I’ll make this my go-to place because the Montclair and Pomona location have horrible service.
Food: 5
Service: 4
Terrible service at this location. Gave them so many chances to get it right but never fails they are always below acceptable.
Food very good and tasty service was not bad pretty cool wait time not that much place pretty cool
After reading the reviews and trying this place out a few times, I don't know how it's still open. I placed an order at 6:37pm. It said it would be ready in three minutes. Didn't believe that so I got there at 7pm and it still wasn't ready. They only started it once I got there. What's the point of ONLINE ordering? There was also only one person making several orders, and one person tending to the register and about four people hanging out in the back.