Ice creams were delicious. The employee was a bit angry and no patience with us. Other than that everything good!
Atmosphere: 5
Food: 5
Service: 4
Angelique Turner
It is a good location right near everything. It shares space with a sandwich shop which is uniquely different. Had to ring bell for service. Was very nixe and friendly once yhey did come out. Average prices for a tourist destination. Lot of ice cream to choose from.
Atmosphere: 4
Food: 4
Service: 4
Fernanda Jardon
Bad service, the manager didn't take us seriously then put us on hold for over 20 minutes. $60 for a cake and couldn't make it right.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake
Ana López
I went to pick up a cake that was ordered and PAID 2 days in advance for my niece's birthday and when it arrived it turned out that they didn't do it, how dare they do that with customers, they have no ethics, unprofessional people like that It's possible that one trusts their work and with what they get, the manager didn't even answer the phone when I called her to come forward, they made me waste my time, we had to go looking for a last minute cake, all because of her lack of professionalism... No. I recommend it…
Service: 1
Kaye Kaye
These people need to get a clue as well. I walked in with a friendly smile, actually gave a little friendly wave to the lady behind the counter. Another lady and man walk up instead with zero greeting, trying to help me as transactionally as possible for a human. All I can say is that the closer you are to Santa Ana, the more feral the majority demographic of the locals are. I have yet to be proven wrong- and it’s a point I never had any interest in proving since the time I moved to this general region. It’s just a sad fact, from my unfortunate experience.
Atmosphere: 1
Food: 1
Service: 1
Mr Tobirama
Says it closes at 10 came 9:50 and was closed
Miriam Arzate
I will never go to that place again, terrible personal service, I have never felt so offended by going to buy an ice cream, it's a shame I don't recommend it, I hope the manager reads and places the order.
Karl Witkowski
Awesome thanks
Cinthia
I WENT TO 31 FLAVORS A COUPLE HOURS OR SO AGO AND MY HUSBAND AND I WANTED ICE CREAM, ITS REALLY HOT WEATHER, I TOLD THE GIRL THERE WAS NO MINT CHIP IN THE COOLER SO SHE WENT TO THE BACK AND CAME BACK WITH ONE SAYING ITS THE LAST ONE. I SAID THANK U AND WE LEFT. WE GOT HOME AND MY HUSBAND STARTED TO EAT HIS JAMOCHA ALMOND FUDGE, IT WAS REALLY GOOD ! BUT !! WHEN I OPENED MINE ! I WAS SO P - OFF !! IT WAS OLD !!AND CLEARLY HAD BEEN MELTED AND RE - FROZEN !! IT TASTED HORRIBLE !! I DIDNT AND WILL NEVER GO BACK TO THAT 31 FLAVORS EVER AGAIN. !!! NEVER AGAIN !! FROM - VERY DISAPPOINTED !!!!.
Macry Ocampo
It is a good place to get a delicious dessert, quarts of ice cream and cakes to take away and enjoy at home. Different ice cream cake decorations for any occasion.
Terrible services. Attached with TOGO’s sandwich shop and lady who wear TOGO’s hat had horrible attitude. I asked for regular side for taking home (the biggest) and asked how many flavors i could choose, and she was like “oh my gosh, only one flavor”. Literally, i quoted what she said. On top of not getting this ridiculous policy i never heard, her attitude was so horrible! Never going back again.
Steven Yoshizumi
Ice cream is always good. Great selection. Lots of outdoor tables.
Neos The One
Worst experience at this place employee was very rude and unprofessional I been comeing to this place for years. I don't know if new employee but was arguing with my wife about the wrong flover of ice cream he made. very disrespectful was talking back I told him you don't talk back to customer. Customer always right I had to stay calm asian guy was even pushing girl employee soo rude they need to retraining this guy someone is going hurt this guy.
L M
Amazing Shakes ?
Sasha Workman
The ice cream shop has a great range of products to get that holiday belly growing, and the food is great. Excellent experience!
Ice creams were delicious. The employee was a bit angry and no patience with us. Other than that everything good!
Atmosphere: 5
Food: 5
Service: 4
It is a good location right near everything. It shares space with a sandwich shop which is uniquely different. Had to ring bell for service. Was very nixe and friendly once yhey did come out. Average prices for a tourist destination. Lot of ice cream to choose from.
Atmosphere: 4
Food: 4
Service: 4
Bad service, the manager didn't take us seriously then put us on hold for over 20 minutes. $60 for a cake and couldn't make it right.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake
I went to pick up a cake that was ordered and PAID 2 days in advance for my niece's birthday and when it arrived it turned out that they didn't do it, how dare they do that with customers, they have no ethics, unprofessional people like that It's possible that one trusts their work and with what they get, the manager didn't even answer the phone when I called her to come forward, they made me waste my time, we had to go looking for a last minute cake, all because of her lack of professionalism... No. I recommend it…
Service: 1
These people need to get a clue as well. I walked in with a friendly smile, actually gave a little friendly wave to the lady behind the counter. Another lady and man walk up instead with zero greeting, trying to help me as transactionally as possible for a human. All I can say is that the closer you are to Santa Ana, the more feral the majority demographic of the locals are. I have yet to be proven wrong- and it’s a point I never had any interest in proving since the time I moved to this general region. It’s just a sad fact, from my unfortunate experience.
Atmosphere: 1
Food: 1
Service: 1
Says it closes at 10 came 9:50 and was closed
I will never go to that place again, terrible personal service, I have never felt so offended by going to buy an ice cream, it's a shame I don't recommend it, I hope the manager reads and places the order.
Awesome thanks
I WENT TO 31 FLAVORS A COUPLE HOURS OR SO AGO AND MY HUSBAND AND I WANTED ICE CREAM, ITS REALLY HOT WEATHER, I TOLD THE GIRL THERE WAS NO MINT CHIP IN THE COOLER SO SHE WENT TO THE BACK AND CAME BACK WITH ONE SAYING ITS THE LAST ONE. I SAID THANK U AND WE LEFT. WE GOT HOME AND MY HUSBAND STARTED TO EAT HIS JAMOCHA ALMOND FUDGE, IT WAS REALLY GOOD ! BUT !! WHEN I OPENED MINE ! I WAS SO P - OFF !! IT WAS OLD !!AND CLEARLY HAD BEEN MELTED AND RE - FROZEN !! IT TASTED HORRIBLE !! I DIDNT AND WILL NEVER GO BACK TO THAT 31 FLAVORS EVER AGAIN. !!! NEVER AGAIN !! FROM - VERY DISAPPOINTED !!!!.
It is a good place to get a delicious dessert, quarts of ice cream and cakes to take away and enjoy at home. Different ice cream cake decorations for any occasion.
Restaurantji Recommends
Terrible services. Attached with TOGO’s sandwich shop and lady who wear TOGO’s hat had horrible attitude. I asked for regular side for taking home (the biggest) and asked how many flavors i could choose, and she was like “oh my gosh, only one flavor”. Literally, i quoted what she said. On top of not getting this ridiculous policy i never heard, her attitude was so horrible! Never going back again.
Ice cream is always good. Great selection. Lots of outdoor tables.
Worst experience at this place employee was very rude and unprofessional I been comeing to this place for years. I don't know if new employee but was arguing with my wife about the wrong flover of ice cream he made. very disrespectful was talking back I told him you don't talk back to customer. Customer always right I had to stay calm asian guy was even pushing girl employee soo rude they need to retraining this guy someone is going hurt this guy.
Amazing Shakes ?
The ice cream shop has a great range of products to get that holiday belly growing, and the food is great. Excellent experience!
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