BJ's Restaurant & Brewhouse

I used open table for a reservation and was told BJs was not using the open table to set up a reservation.

service wasn't as good as it usually is, and i have to give them the benefit of the doubt bc it was veryyyy busy, but food tasted great!:)

Service was awful and the check was wrong and we had to send it back once and then when I got home I looked and it was still wrong. They over charged by about $25

Although our waitress was nice, she delivered our food and didn't come back until we had been finished for over 15-20 min. We had empty glasses, no water, empty plates piling up on our table, and no condiments.

Came here for a birthday dinner. Made the reservation on Sunday for a Tuesday dinner and made a small update on Monday to change the time from 5:30 to 6:00 through open table with no issues. On the day of the reservation and upon checking in, I said I have a reservation at 6 for 6 people and I gave my name. The lady responded by saying my reservation was considered a walk in becuase I made it same day. I didn't appreciate the attitude of her delivery and the fact that she didn't even bother checking I made the reservation Sunday and updated it on Monday so this should not be considered a walk in when the reservation day is a Tuesday. We waited 20 minutes to be seated which is fine but the service was not the best. Waited for a good 10-20 minutes for our order to be placed and when the food came, it was cold and the food was either bland or too salty. Very disappointing. I know this is not a fancy restaurant but I expect to at least be able to have decent food.

Brussel sprouts were amazing, seasonal pizookie was super yummy. Ava our server was so sweet and kind. Will be back!

They made us wait 1 hour after we arrived at our reserved time. They said reservations on OpenTable are just like signing in at that time, and they don't actually reserve the table. Experience was good once seated, but reservations are a waste here

Do t know if the server was new, but she gone o e of the pizza orders completely wrong didn't refill the drinks, until we asked. Not the norm for BJ's.

Their customer service is top-notch, making you feel valued every time.

The atmosphere is perfect for both casual and business meals.

Great service and delicious food. My server Trent W. was very attentive and helpful with my questions about the menu. He's very knowledgeable with the menu and the bar. Great place to eat, drink and socialize.

Atmosphere: 5

Food: 5

Service: 5

Who ever hired these hosts and servers needs to find another career because the whole place is ran poorly with the service. Waited 5 minutes for a hostess to seat us and then the waitress would disappear

Atmosphere: 4

Food: 3

Service: 1

Very good selection of food. A bit loud Crowded setting Reservations are nice Bouzoukis are great

Never got my refill which sucks 😒 so left a 5 dollars 💸 tip
I ain't a jerk

Atmosphere: 5

Food: 5

Service: 1

Had a reservation, waited an hr and they forgot about my reservation. After an hr they told me 15 min more while calling walk-ins instead