Service and food really depends on who's working i guess
Atmosphere: 5
Food: 4
Service: 3
alfonso monterrey
It's ok more.of a fast food now
Atmosphere: 4
Food: 4
Service: 4
Stephanie Lexor
Every time I eat here I get so sick and end up throwing up service also sucks. Just picked up an order and the female employee with dark curly hair and bright blue eyes had a shitty attitude. She was upset I picked up my order at the wrong location in the restaurant. Avoid this place!
Atmosphere: 1
Food: 1
Service: 1
Nick Monastirsky
I mean it's a pretty standard chipotle
Atmosphere: 4
Food: 4
Service: 4
Aileen Vogelvang
The worst company ever! Missed the adobe ranch on my order (an extra $0.75) and rather than walk all the way back to your restaurant, I just wanted a refund of the $0.75. I call the store. I get a bot instead of a person and the Pepper chat pulls up the wrong order (which I didn't realize because it looked the same as today's order) and I couldn't correct it, so Pepper just closed down the chat and I got no help at all! So my husband just had to walk all the way back to the restaurant to fix my order! As if that wasn't enough, the rice in my salad was crunchy like they scraped the bottom of the barrel to feed me and they forgot the fajita veggies in my salad! NEVER EATING HERE AGAIN!
Atmosphere: 1
Food: 1
Service: 1
LOUDSTARCO
If I could give this a 0, I would. Starting off first with the rudeness from the server there was no calmness. There was a bit of aggression from him. Seems like a college kid in his 20s. I was expecting him to be polite, but he was rude and didn’t treat me with any respect. He also tried to charge me on all my sides assuming that I’m dumb or something and try to charge me double the amount, so $20 for one bowl. Then on the amount of sauces, he gave me he gave me such a little amount and when I politely asked if I can get a bit more within the cup, another server swings by and rudely said no, and that all the cups are like that. Never in my life have I ever seen such a disrespectful service and an embarrassment as an establishment and as people. I will never be back, which is a shame because I live right by it, but this is by far one of the worst food experiences I’ve ever had. By all means if anybody is reading this, please take my word in advance and don’t go to this location. I guarantee you the manager will just read this and glance over it knowing there’s things that need to be fixed. Embarrassing.
Atmosphere: 2
Food: 1
Service: 1
Bryan Romero
One of the worst chipotle I have ever gone to I came here yesterday and the portions size were ridiculous also food was extremely salty I don’t recommend anyone ever coming to this establishment find another chipotle.
Atmosphere: 1
Food: 1
Service: 1
Ivan Cendejas
One of the worst chipotle I have ever been to in my life the gentleman that served me gave me 10little pieces of rice and gave me very very little steak. I also ordered guacamole and they gave me less than a quarter of the spoon some small droplets. Absolutely ridiculous will never come to this establishment again
Atmosphere: 1
Food: 1
Service: 1
Challenger 83
The lady has bad attitude with Uber eats driver I don’t how they hire this kind of raciest bad attitude peoples I will not support this business who hire this kind of people
Ableza Wi
I ordered twice from here online and the portions are ridiculous for what you are paying for! Do not order from here until they get new people to work there. The food had zero flavor and the portions of meat were pathetic shame on them!
Meal said it was ready on the app and yet I’ve been waiting 20 minutes. The staff were rude when I asked how long. With better Mexican options in the circle and a chipotle other and of Chapman, there’s no reason to come back here.
Atmosphere: 2
Food: 2
Service: 1
Sherri Morrissey
We arrived in SoCal for a soccer showcase at Chapman on December 26, 2024. 25 hungry players and 3 coaches, all needing dinner. We walked in and the restaurant was slow, thankfully. We stepped up to the counter and ordered 28 burritos! The staff confirmed 28 then got to work! They were like a well oiled machine! There were 5 members of staff doing an assembly line to get us in and out. All the while, they were double covering and making food for those who came in behind us and waited patiently, which we appreciated. The staff was amazing and got us in and out in record time. We wiped them out of about everything they had prepared, including chips! But I wanted to thank you all for being so wonderful and amazing. We appreciated your hard work!
Ψ AspectXotic ツ
The worker was rude and was very stingy with the rice and rolled their eyes when i asked for more
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burrito Bowl
Tanyelle Dunlap
This is the worst location of them all. Customer service is terrible
Atmosphere: 1
Food: 1
Service: 1
Kevin Nguyen
Food was good, until the poison hit.
On 3/11 I placed a pickup order for two bowls at 7:50pm. I was about 20 minutes late, and when I arrived an employee had to retrieve my order from the back and told me to “choose the right pick up time next time”. Now I’m not sure what the store policy is but 20 minutes is not late enough for an employee to take my food off the pick up shelf and take it to the back, especially when there was no one else in the store and no other pick-up orders.
The worker that retrieved my food was a short dude 5’2-5’4 and around late teens early 20’s. Maybe he was rude because I showed up and he missed his chance to claim my food, probably needed the extra protein to grow a few inches.
Anyways, things got real interesting 30 minutes after I finished my bowl. I started getting light headed, then it quickly changed to full blown nausea. It was so bad I went home asap, and stuck my finger down my throat to try to purge it out of my system. Unfortunately I couldn’t force myself to throw up. So instead, for the next 6 hours I had a raging fever, cold sweats and intense nausea. Until finally, at around 12am I vomited and all of my symptoms vanished within the hour.
Keep in mind symptoms began less than an hour after consumption. In my experience food poisoning takes hours, so my best guess is chemical poisoning. Maybe bleach got into my food or another cleaning agent, but the onset of symptoms was so violent it was definitely not just food poisoning. Also, my girlfriend had gotten a nearly identical bowl to me and had not gotten sick at all.
TLDR: Rude short employee and chemical poisoning. I didn’t write a review for so long because I have better things to do but I got bored. Food tasted good before the poisoning set in though!
Service and food really depends on who's working i guess
Atmosphere: 5
Food: 4
Service: 3
It's ok more.of a fast food now
Atmosphere: 4
Food: 4
Service: 4
Every time I eat here I get so sick and end up throwing up service also sucks. Just picked up an order and the female employee with dark curly hair and bright blue eyes had a shitty attitude. She was upset I picked up my order at the wrong location in the restaurant. Avoid this place!
Atmosphere: 1
Food: 1
Service: 1
I mean it's a pretty standard chipotle
Atmosphere: 4
Food: 4
Service: 4
The worst company ever! Missed the adobe ranch on my order (an extra $0.75) and rather than walk all the way back to your restaurant, I just wanted a refund of the $0.75. I call the store. I get a bot instead of a person and the Pepper chat pulls up the wrong order (which I didn't realize because it looked the same as today's order) and I couldn't correct it, so Pepper just closed down the chat and I got no help at all! So my husband just had to walk all the way back to the restaurant to fix my order! As if that wasn't enough, the rice in my salad was crunchy like they scraped the bottom of the barrel to feed me and they forgot the fajita veggies in my salad! NEVER EATING HERE AGAIN!
Atmosphere: 1
Food: 1
Service: 1
If I could give this a 0, I would. Starting off first with the rudeness from the server there was no calmness. There was a bit of aggression from him. Seems like a college kid in his 20s. I was expecting him to be polite, but he was rude and didn’t treat me with any respect. He also tried to charge me on all my sides assuming that I’m dumb or something and try to charge me double the amount, so $20 for one bowl. Then on the amount of sauces, he gave me he gave me such a little amount and when I politely asked if I can get a bit more within the cup, another server swings by and rudely said no, and that all the cups are like that. Never in my life have I ever seen such a disrespectful service and an embarrassment as an establishment and as people. I will never be back, which is a shame because I live right by it, but this is by far one of the worst food experiences I’ve ever had. By all means if anybody is reading this, please take my word in advance and don’t go to this location. I guarantee you the manager will just read this and glance over it knowing there’s things that need to be fixed. Embarrassing.
Atmosphere: 2
Food: 1
Service: 1
One of the worst chipotle I have ever gone to I came here yesterday and the portions size were ridiculous also food was extremely salty I don’t recommend anyone ever coming to this establishment find another chipotle.
Atmosphere: 1
Food: 1
Service: 1
One of the worst chipotle I have ever been to in my life the gentleman that served me gave me 10little pieces of rice and gave me very very little steak. I also ordered guacamole and they gave me less than a quarter of the spoon some small droplets. Absolutely ridiculous will never come to this establishment again
Atmosphere: 1
Food: 1
Service: 1
The lady has bad attitude with Uber eats driver
I don’t how they hire this kind of raciest bad attitude peoples
I will not support this business who hire this kind of people
I ordered twice from here online and the portions are ridiculous for what you are paying for! Do not order from here until they get new people to work there. The food had zero flavor and the portions of meat were pathetic shame on them!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Meal said it was ready on the app and yet I’ve been waiting 20 minutes. The staff were rude when I asked how long. With better Mexican options in the circle and a chipotle other and of Chapman, there’s no reason to come back here.
Atmosphere: 2
Food: 2
Service: 1
We arrived in SoCal for a soccer showcase at Chapman on December 26, 2024. 25 hungry players and 3 coaches, all needing dinner. We walked in and the restaurant was slow, thankfully. We stepped up to the counter and ordered 28 burritos! The staff confirmed 28 then got to work! They were like a well oiled machine! There were 5 members of staff doing an assembly line to get us in and out. All the while, they were double covering and making food for those who came in behind us and waited patiently, which we appreciated. The staff was amazing and got us in and out in record time. We wiped them out of about everything they had prepared, including chips! But I wanted to thank you all for being so wonderful and amazing. We appreciated your hard work!
The worker was rude and was very stingy with the rice and rolled their eyes when i asked for more
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burrito Bowl
This is the worst location of them all. Customer service is terrible
Atmosphere: 1
Food: 1
Service: 1
Food was good, until the poison hit.
On 3/11 I placed a pickup order for two bowls at 7:50pm. I was about 20 minutes late, and when I arrived an employee had to retrieve my order from the back and told me to “choose the right pick up time next time”. Now I’m not sure what the store policy is but 20 minutes is not late enough for an employee to take my food off the pick up shelf and take it to the back, especially when there was no one else in the store and no other pick-up orders.
The worker that retrieved my food was a short dude 5’2-5’4 and around late teens early 20’s. Maybe he was rude because I showed up and he missed his chance to claim my food, probably needed the extra protein to grow a few inches.
Anyways, things got real interesting 30 minutes after I finished my bowl. I started getting light headed, then it quickly changed to full blown nausea. It was so bad I went home asap, and stuck my finger down my throat to try to purge it out of my system. Unfortunately I couldn’t force myself to throw up. So instead, for the next 6 hours I had a raging fever, cold sweats and intense nausea. Until finally, at around 12am I vomited and all of my symptoms vanished within the hour.
Keep in mind symptoms began less than an hour after consumption. In my experience food poisoning takes hours, so my best guess is chemical poisoning. Maybe bleach got into my food or another cleaning agent, but the onset of symptoms was so violent it was definitely not just food poisoning. Also, my girlfriend had gotten a nearly identical bowl to me and had not gotten sick at all.
TLDR: Rude short employee and chemical poisoning. I didn’t write a review for so long because I have better things to do but I got bored. Food tasted good before the poisoning set in though!
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Burrito Bowl
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