Domino's Pizza
3902 E Chapman Ave, Orange
(714) 538-8881
Recent Reviews
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I come here all the time, this place is literally across the street from my apartments tonight I ordered delivery because I recently had a c section and have a newborn to take care of so I figured to place for delivery, worst decision I've made... put in my order at 11:40pm the delivery driver left the store at 12:00AM took him about 20 mins to get to my apartments... I DIDN'T PAY WITH MY DEBIT CARD I was gonna pay in cash... The delivery driver Ignacio NEVER SHOWED UP my husband went outside to check and he had seen him running back to the parking lot w any empty pizza bag.... He had to walk across the st to see what the problem was had to re order our food.... we still don't know what happened w the first order ... SUPER UNPROFESSIONAL.
Atmosphere: 2
Food: 4
Service: 1
Just terrible!
I tried Domino's the other day and it is the first time in the history of people ordering and eating pizza that I threw away the pizza, and could not even finish one slice. That in itself is an indictment of this chain, and particularly this bad store. Generally, it should be a crime to throw away pizza, hamburger, or hot dog.
Like before, lack of staffing, not understanding the order, not getting the amount of ingredients right, and just bad tasting pizza at this location.
This chain now makes terrible pizza, and I can see why they are getting out of the pizza business by trying other non-pizza menu.
In QSR or restaurant business in general, you should not to try to expand your menu, if your main menu Item (pizza) is awful.
In my opinion, it is a matter of time before this store, in particular, and the chain goes out of business or change its model.
However, it is also financially very challenging for the store owner, when the corporate promotion requires them to sell a large pizza with unlimited toppings for $10.99. No business owner can afford to hire more staff at $20 per hour if they are forced to lose money for every pizza by the misguided corporate promotions. The true price for a large pizza with unlimited toppings should be $25 to $30 if adjusted for inflation, cost of goods, and overhead.
Domino's! Try this marketing. Make delicious pizza and improve your service, but charge market price.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza and the app said pizza out for delivery. ( I'm 7mins away from store) 20 minutes in i check the app and it shows the driver out the other direction and about 40 mins later he shows up saying he's the only driver
So they carried Ordered for over 40 minutes while he made another delivery.. and when I get my pizza I get this thin stuff. This has happened twice already so I think I'm done with dominoes by my house
Atmosphere: 1
Food: 1
Service: 1
Terrible service. I called and the guy answering took 15 seconds to respond every single time! We also asked for original chicken wings, but they gave us hot buffalo. We made sure twice saying original please, but we got buffalo.
Atmosphere: 1
Food: 2
Service: 1
Terrible service. I called and the guy answering took 15 seconds to respond every single time! We also asked for original chicken wings, but they gave us hot buffalo. We made sure twice saying original please, but we got buffalo.
Atmosphere: 1
Food: 2
Service: 1
I hadn’t ordered Dominos in years, and never think of Domino’s when I am craving “good pizza” but I decided to order today because of the $9.99 deal. (For some reason my pizza was $10.99 but I didn’t care, because it was excellent! Hot and clearly freshly made, lots of toppings, crispy crust, super cheesy, and delicious. And the gentleman who brought it out to my car, had a big Friendly smile on his face. I will remember Domino’s the next time I need to order a good pizza!
I recently ordered the 2 medium pizzas with a coupon
It was not good the pizzas barely had any toppings and cheese it was mostly crust. Looks like whoever made it just threw it together fast. I wanted olives on a pizza one slice had none or 2 olives. Did not taste good customer service did give me a case number but still no resolution. I wasted my money basically...
Atmosphere: 1
Food: 1
Service: 1
Pizzalisious
Terrible customer service
Atmosphere: 1
Food: 4
Service: 1
Order was placed at 6:30 was told it would be ready at 6:48 . Got there was told it would be 15 minutes more . Waited 7:00 pm came around and pizzas were still not ready even tho the app and in the store it said my pizzas were ready . Was told it would be 5 more minutes . Long story short 7:30 no pizza and had to get a refund . Why mark the pizzas as ready if they are not and make customers wait . Also people placed orders in the store and got their pizzas before me and online orders also were placed after mine were ready and picked
Service: 1
Restaurantji Recommends
Literally just watched one employee drop someone's order on the floor & walk it to the back. And then, a different employee brought the same box back 10 seconds later & put it with the other orders. Thank God I didn't pay yet! THAT'S how people get sick! 🤢🤮👎🏽
Atmosphere: 1
Food: 1
Service: 1
Using the app is convenient and easy to use. Delivery was super quick and the gps tracker was spot on. The food was absolutely delicious and well made. Tater tots are ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots, Pepperoni Pizza
Horrible pizza I will never ever order from them again
Food: 1
Horrible experience! I ordred onliune and it said 37-47 minutes. The tracker kept starting over again. It would say it was in the oven, then go back to prepping. It even said delivered at one point then went back to the oven. After 1 1/2 hours of this I called the store, where I talked to a rude and not helpful employee. They couldn't find my order (after giving them the information multiple times). Finally someone in the background yelled that it was on the way. He said it was on the way and hung up. After 2 hours, I finally got my pizza. Worst customer service ever! I will never order from them again.
Atmosphere: 1
Food: 4
Service: 1
Love using the app to order. The tracker is very accurate.
Atmosphere: 5
Food: 5
Service: 5
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