Domino's Pizza
3902 E Chapman Ave, Orange
(714) 538-8881
Recent Reviews
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Terrible customer service
Atmosphere: 1
Food: 4
Service: 1
Order was placed at 6:30 was told it would be ready at 6:48 . Got there was told it would be 15 minutes more . Waited 7:00 pm came around and pizzas were still not ready even tho the app and in the store it said my pizzas were ready . Was told it would be 5 more minutes . Long story short 7:30 no pizza and had to get a refund . Why mark the pizzas as ready if they are not and make customers wait . Also people placed orders in the store and got their pizzas before me and online orders also were placed after mine were ready and picked
Service: 1
Literally just watched one employee drop someone's order on the floor & walk it to the back. And then, a different employee brought the same box back 10 seconds later & put it with the other orders. Thank God I didn't pay yet! THAT'S how people get sick! 🤢🤮👎🏽
Atmosphere: 1
Food: 1
Service: 1
Using the app is convenient and easy to use. Delivery was super quick and the gps tracker was spot on. The food was absolutely delicious and well made. Tater tots are ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots, Pepperoni Pizza
Horrible pizza I will never ever order from them again
Food: 1
Horrible experience! I ordred onliune and it said 37-47 minutes. The tracker kept starting over again. It would say it was in the oven, then go back to prepping. It even said delivered at one point then went back to the oven. After 1 1/2 hours of this I called the store, where I talked to a rude and not helpful employee. They couldn't find my order (after giving them the information multiple times). Finally someone in the background yelled that it was on the way. He said it was on the way and hung up. After 2 hours, I finally got my pizza. Worst customer service ever! I will never order from them again.
Atmosphere: 1
Food: 4
Service: 1
Love using the app to order. The tracker is very accurate.
Atmosphere: 5
Food: 5
Service: 5
Pizza was good, it was a little burnt but my kids we're hungry so I didn't want to complain, Maybe I'll get a discount next time. I prefer Domino's over Pizza Hut....
Ordered 1 pizza & a side via app.30 min wait time became 70.Order showed completed on tracker so I walk in to pick up and -surprise- it’s not actually ready. Waited another 5min inside, still not ready.Yikes.
Atmosphere: 1
Service: 1
I tried the Veggie pizza and I'm not fan of veggies but this one was delicious one of my top favorites now. Service is great as well. Thanks!
Vegetarian options: Best vegetarian pizza ever!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
That pizza from Domino's Pizza is awesome ???
Atmosphere: 5
Food: 5
Service: 5
The bread bites were way under cooked. They were flat and doughy.
Ordered through the app. Took forever. Tracker went from "quality assurance" to "delivered" (never "out for delivery" or "on the way") after about 45 minutes. When I checked the front door, there was no delivery. It took me 15 minutes in the useless app to even find out which store made the order and didn't deliver it. So I finally called the store for a refund. The first lady I spoke with was so slow a challenged that she could not even retain two letters or numbers in a row to look up my order by name, number or address. It was like talking to a brick wall. I asked to speak with somebody who could understand me. The next person was no better and just responded "ung" to everything I said. I asked to be connected with someone else and finally a lady came on who was competent and refunded my order. This took 30 minutes end to end. Order from another store directly and save yourself the frustration with the app which is designed to make it hard for you to contact the store that made your online order.
Very fast service
Pretty sure everyone loves pizza
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