So Disappointed I ordered Vanilla SHAKE with Boba I got ice Coffee with Boba...See pics Below
Today's coffee Boba Disappointing. The Boba is Hard, discolored n not round fluffy n chew as Fresh Boba should be. Do the look at this daily ? Do they do a taste test daily ? š¤ Boba should not be dried out n or hard.
Today again I have 64 point yet app won't let me use 60 points on myBurger. So i odered 2 burgers n 2 tacos yet Jr the guy can not count to 2 n 2 is 4 items n only gave me one burger but i drove around n came back as i check my bag n guess who does not need to ask why im back he already knows he owes me a burger. Now for $20.00 an hr you would think they could hire people who can count at least up to 20... Last time: I was trying to use that app today n it was not letting me get the jacks birthday free Tacos. So I decided to get the burger n use my points 64 to get free 60 point burger but it won't let me do that either. No One is in the drive thru line so I drive up to the window for help with the app. The manager rudely intreputs me while talking to the guy at the drive thru window from my car no one is behind me noone is ordering . Yet the manager tells me we can't help you with the app you need to get out of here you need to move on we are on a timer . What the hell I go to Jack n the box once or twice a week n he treats a customer like this... what timer dang . š³ I'm calling corporate...
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jumbo Jack
Anthony David
Slowest jack in the box I have ever been too and then gave me the wrong order
Atmosphere: 1
Food: 1
Service: 1
Robert H
I been coming to this location for years, today there was some one new at the drive thru, great attitude and service, thank you Eduardo!
Atmosphere: 5
Food: 5
Service: 5
Lovely lizz Rodriguez
Ok so today is my cheat day and im craving something that makes you go hmmmmm....well I got that .went to jack in the box at 9:30 pm today ordered me some tacos let me tell you I don't know if the other jack in the boxs don't care but I went at the right time or someone knew what they were doing, but I almost fell out the car when I bit that taco it was fresh and the perfect Krispy and yes with a k .....rispy......I did not leave my teeth in the tortilla like the other Jack's I have been to.....you guys made my cheat day a good one thanks night crew at jack in the box ....delicious....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Tacos
Yvonne Rojas
Out of all the JitB that I've purchased from, this location makes the best tacos.
I am so glad this is not my local Jack in the Box. The service was very poor. While there were many employees there, I was ignored at the counter for a very long time. The restrooms were in very poor condition. One was out of service and the other had a clogged sink with water all over the floor. I was barely able to wash my my hands.
Kid-friendliness: Not kid friendly with all the un-cleanliness.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Sandwich, 2 Tacos
Darvish Khorasani
A lot can be Said about Jack , he's got variety and reasonable prices but lately I think not enough hired help are available so the employees and managers are all running like headless chickens. Jack hire more people you're Asking too much of these poor souls
Atmosphere: 4
Food: 4
Service: 4
Jay
Fries were cold. Chicken was burnt.
here I am
this place is horrible. I never do reviews... but i ordered a sausage scramble on sourdough and when i got to the window the lady told me she didnt have the sourdough if i wanted a breakfast jack in place of the scramble. I said no because they arent the same price and asked for my money. Then she tries to tell me she can make it for me. That was rude, lazy & not very customer service like. so I continued to get a refund..
Atmosphere: 1
Food: 1
Service: 1
Heather Barron
***UPDATE***
And againā¦. Sign on the door says the dining room closes at 11. I was there a little after 9 Friday November 1 and door was locked. This time the employee mopping didnāt even acknowledge me knocking. Very disappointing for those of us that donāt have cars.
Yet again another location with already horrible service that the signage on the door shows that the dining room closes at 11 yet here we are at 8:35 and itās closed. The employee cleaning the tables could only muster a cut throat hand gesture. And thatās all he could do as I pointed out the sign on the door.
This place is so messy and gross. The floor is sticky and the workers seem too busy to take orders or clean up. This needs to be addressed ASAP.
Atmosphere: 2
Service: 2
Nicole Inman
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
noibat 30
:ā -ā (
Atmosphere: 1
Food: 1
Service: 1
karla a
Ordered a chicken sandwich meal on the mobile app and when I drove up to pick up my order, I asked for two ranch and Alexis the manager said I had to pay extra for any condiments. However, my friend was in the car with me and she had just made an order at the drive thru right before me and paid separately, it was a large fry, and when she asked for a ranch Alexis gave it to her for free. So I asked her why I had to pay for any condiments, and my friend didn't when my order was larger and was an actual meal, It just didn't make any sense. She proceeded to tell me that she can not just give me condiments I had to pay for them and then she slammed the drive thru door. She stepped away for a few seconds and came back and she opened the drive thru window and said "yes?", she was clearly upset and continuing to be rude. I proceeded to pay for the two ranches, she was rude and rolled her eyes and practically threw my debit card and receipt in my hand.
So Disappointed I ordered Vanilla SHAKE with Boba I got ice Coffee with Boba...See pics Below
Today's coffee Boba Disappointing. The Boba is Hard, discolored n not round fluffy n chew as Fresh Boba should be. Do the look at this daily ? Do they do a taste test daily ? š¤ Boba should not be dried out n or hard.
Today again I have 64 point yet app won't let me use 60 points on myBurger. So i odered 2 burgers n 2 tacos yet Jr the guy can not count to 2 n 2 is 4 items n only gave me one burger but i drove around n came back as i check my bag n guess who does not need to ask why im back he already knows he owes me a burger. Now for $20.00 an hr you would think they could hire people who can count at least up to 20...
Last time:
I was trying to use that app today n it was not letting me get the jacks birthday free Tacos. So I decided to get the burger n use my points 64 to get free 60 point burger but it won't let me do that either. No One is in the drive thru line so I drive up to the window for help with the app. The manager rudely intreputs me while talking to the guy at the drive thru window from my car no one is behind me noone is ordering . Yet the manager tells me we can't help you with the app you need to get out of here you need to move on we are on a timer . What the hell I go to Jack n the box once or twice a week n he treats a customer like this... what timer dang . š³ I'm calling corporate...
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jumbo Jack
Slowest jack in the box I have ever been too and then gave me the wrong order
Atmosphere: 1
Food: 1
Service: 1
I been coming to this location for years, today there was some one new at the drive thru, great attitude and service, thank you Eduardo!
Atmosphere: 5
Food: 5
Service: 5
Ok so today is my cheat day and im craving something that makes you go hmmmmm....well I got that .went to jack in the box at 9:30 pm today ordered me some tacos let me tell you I don't know if the other jack in the boxs don't care but I went at the right time or someone knew what they were doing, but I almost fell out the car when I bit that taco it was fresh and the perfect Krispy and yes with a k .....rispy......I did not leave my teeth in the tortilla like the other Jack's I have been to.....you guys made my cheat day a good one thanks night crew at jack in the box ....delicious....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Tacos
Out of all the JitB that I've purchased from, this location makes the best tacos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Egg Rolls, Supreme Croissant, Jumbo Jack, Breakfast Jack, Chicken Sandwich, Cluck Sandwich, Cheesecake, Tiny Tacos, 2 Tacos, Curly Fries, Hash Brown
I am so glad this is not my local Jack in the Box. The service was very poor. While there were many employees there, I was ignored at the counter for a very long time.
The restrooms were in very poor condition. One was out of service and the other had a clogged sink with water all over the floor. I was barely able to wash my my hands.
Kid-friendliness: Not kid friendly with all the un-cleanliness.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Sandwich, 2 Tacos
A lot can be Said about Jack , he's got variety and reasonable prices but lately I think not enough hired help are available so the employees and managers are all running like headless chickens. Jack hire
more people you're Asking too much of these poor souls
Atmosphere: 4
Food: 4
Service: 4
Fries were cold. Chicken was burnt.
this place is horrible. I never do reviews... but i ordered a sausage scramble on sourdough and when i got to the window the lady told me she didnt have the sourdough if i wanted a breakfast jack in place of the scramble. I said no because they arent the same price and asked for my money. Then she tries to tell me she can make it for me. That was rude, lazy & not very customer service like. so I continued to get a refund..
Atmosphere: 1
Food: 1
Service: 1
***UPDATE***
And againā¦. Sign on the door says the dining room closes at 11. I was there a little after 9 Friday November 1 and door was locked. This time the employee mopping didnāt even acknowledge me knocking. Very disappointing for those of us that donāt have cars.
Yet again another location with already horrible service that the signage on the door shows that the dining room closes at 11 yet here we are at 8:35 and itās closed. The employee cleaning the tables could only muster a cut throat hand gesture. And thatās all he could do as I pointed out the sign on the door.
Atmosphere: 1
Food: 1
Restaurantji Recommends
Good service and the food was tasty and hot.
This place is so messy and gross. The floor is sticky and the workers seem too busy to take orders or clean up. This needs to be addressed ASAP.
Atmosphere: 2
Service: 2
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
:ā -ā (
Atmosphere: 1
Food: 1
Service: 1
Ordered a chicken sandwich meal on the mobile app and when I drove up to pick up my order, I asked for two ranch and Alexis the manager said I had to pay extra for any condiments. However, my friend was in the car with me and she had just made an order at the drive thru right before me and paid separately, it was a large fry, and when she asked for a ranch Alexis gave it to her for free. So I asked her why I had to pay for any condiments, and my friend didn't when my order was larger and was an actual meal, It just didn't make any sense. She proceeded to tell me that she can not just give me condiments I had to pay for them and then she slammed the drive thru door. She stepped away for a few seconds and came back and she opened the drive thru window and said "yes?", she was clearly upset and continuing to be rude. I proceeded to pay for the two ranches, she was rude and rolled her eyes and practically threw my debit card and receipt in my hand.
Atmosphere: 1
Food: 1
Service: 1
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