Jack In The Box
2500 N Tustin St, Orange
(714) 998-1450
Recent Reviews
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Food is exactly what you get and expect
Atmosphere: 2
Food: 3
Service: 2
Fast and friendly
Mom I don't want to be around any of these people on this planet.
Atmosphere: 1
Food: 1
Service: 1
Today they get a one star review. I ordered on the App and when I got there the order was almost ready. I got cold tacos ( not to mention I was shorted one taco), a luke warm kids burger and the fries were not fresh or hot either. The only positive was the girl handing out the food, she was pleasant. U can do better Jack
Got a big order for my family and I to eat and the girl Abby only wanted to give me 1 sauce. I’ve been to so many other locations and never had an Issue before. Don’t waste your money & time here ! Wouldn’t recommend!
Atmosphere: 1
Food: 1
Service: 1
Today I went to get just one milkshake and they made me wait an hour. I do not recommend this place to anyone. It really is a terrible place.
Service: 1
Check your change. The lady Lidia will over charge you and won't give e you the right change. I went though drive thru and gave her my card and she said thecard didn't go thru. I was surprised. She said I had to pay cash I gave her 10.00 and my bill was 8.61. She game me 49 cent. That didn't make sense so I went I side and looking at the receipt I said the card did go thru and added 10. Cash bring to 18.10 that I gave her. I asked for mycorrectchangr and my 10 dollars. She gave it to me but was offended and started talking trash about me in Spanish. Hahaha I speak Spanish too. Is that the customer service that kack in the box instilled in there training.
Atmosphere: 1
Food: 5
Service: 1
Good 💯
Atmosphere: 5
Food: 5
Service: 5
It's always the same lady that can't get an order right. Her name is Olivia. I ask for a #14 spicy chicken sandwich with cheese and she asks me how many tenders? No. I ask for the new chips ahoy flavored cold brew, she asks me vanilla or caramel? No. I ask for the monster shake and she says what oreo? No the new monster one. Anytime she takes my order it's messed up. Pumpkin spice churros please? No here's regular. Like seriously come onnn I came specifically to try the new chips ahoy cold brew and I got just vanilla flavored. Not cool at all. Always Olivia too every single time it's wrong.
Atmosphere: 1
Food: 2
Service: 1
Terrible experience, terrible staff, terrible service. I ordered a large amount $30 worth to go and they messed up the order twice. The second time, I wasn't having it and I kept the receipt and returned to this location and called them beforehand to let them know. I arrived, the manager did not speak English and started looking at me in a weird way. They didn't want to compensate me for the order. I wouldn't eat here because the staff are unprofessional and they mess up any order over $15 and they refuse to correct it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So Disappointed I ordered Vanilla SHAKE with Boba I got ice Coffee with Boba...See pics Below
Today's coffee Boba Disappointing. The Boba is Hard, discolored n not round fluffy n chew as Fresh Boba should be. Do the look at this daily ? Do they do a taste test daily ? 🤔 Boba should not be dried out n or hard.
Today again I have 64 point yet app won't let me use 60 points on myBurger. So i odered 2 burgers n 2 tacos yet Jr the guy can not count to 2 n 2 is 4 items n only gave me one burger but i drove around n came back as i check my bag n guess who does not need to ask why im back he already knows he owes me a burger. Now for $20.00 an hr you would think they could hire people who can count at least up to 20...
Last time:
I was trying to use that app today n it was not letting me get the jacks birthday free Tacos. So I decided to get the burger n use my points 64 to get free 60 point burger but it won't let me do that either. No One is in the drive thru line so I drive up to the window for help with the app. The manager rudely intreputs me while talking to the guy at the drive thru window from my car no one is behind me noone is ordering . Yet the manager tells me we can't help you with the app you need to get out of here you need to move on we are on a timer . What the hell I go to Jack n the box once or twice a week n he treats a customer like this... what timer dang . 😳 I'm calling corporate...
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jumbo Jack
Slowest jack in the box I have ever been too and then gave me the wrong order
Atmosphere: 1
Food: 1
Service: 1
I been coming to this location for years, today there was some one new at the drive thru, great attitude and service, thank you Eduardo!
Atmosphere: 5
Food: 5
Service: 5
Ok so today is my cheat day and im craving something that makes you go hmmmmm....well I got that .went to jack in the box at 9:30 pm today ordered me some tacos let me tell you I don't know if the other jack in the boxs don't care but I went at the right time or someone knew what they were doing, but I almost fell out the car when I bit that taco it was fresh and the perfect Krispy and yes with a k .....rispy......I did not leave my teeth in the tortilla like the other Jack's I have been to.....you guys made my cheat day a good one thanks night crew at jack in the box ....delicious....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Tacos
Out of all the JitB that I've purchased from, this location makes the best tacos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Egg Rolls, Supreme Croissant, Jumbo Jack, Breakfast Jack, Chicken Sandwich, Cluck Sandwich, Cheesecake, Tiny Tacos, 2 Tacos, Curly Fries, Hash Brown
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