I've been coming to this location for a few years now. And I have to admit the service and quality is slipping. The last 2 times I went in, they got the order wrong, and on my latest trip, the bread was dry and old, if this happens a 3rd time, I'm going to quit Jersey Mike's, there are other options!
Atmosphere: 4
Food: 3
Service: 3
Bruce Sledge
Store owner never responded to 2 customer service complaints about the same issue.Main customer service office said store owner had to respond.I never received a response after two tries.I won't be going back.
Atmosphere: 3
Food: 4
Service: 1
Adrian Razo
Clean fresh and nice people
Regina Alvarez
My favorite sub place ever!!
Atmosphere: 5
Food: 5
Service: 5
Jose Ramirez
I don't know why, but I never get tired of this place.
Atmosphere: 4
Food: 5
Service: 5
Kevin Wagner Sr
I chose a healthier alternative and asked to have my sandwich placed in a tub instead of with bread eliminating the carbs. Three pieces of meat, a piece of cheese, three tomatoes, and about five pieces of onions and some lettuce for 11 bucks. I must be getting old.
Tony Chi
I always order by app and pick up. Sandwiches are always ready and tasty.
Charlene Schlegel
Always impressed with Jersey Mike's Subs, no matter what state I'm in. The food is always delicious. I love that they have a dedicated location to make their gluten free subs.
Dietary restrictions: They have a dedicated location to make their gluten free subs.
Service sucks big time. Employees have bad attitude. Not my fault they couldn't find a better job. Should have studied harder in school.
Emanuel Navarro
Worst customer service by the employees and managers
Jo Flip
I don't know what happened but all of a sudden they started using less meat I returned a few and gave up one place puts the right amount of meat and then the next time you go it has less
Atmosphere: 1
Food: 1
Service: 1
Ken Ezell
Last time to order here at Grumpy Mike’s, the employees perhaps aren’t treated well or something (so maybe it’s not their fault) but they simply are not kind or polite each time I’ve come here. You get the impression that your bothering them by placing your order and then they seem upset at you if to can’t interpret their mumblings and have to ask them to repeat what they asked you. They bark the second time. I wondered why this place is always so empty perhaps that’s why. Cheer up peeps…really, smile and appreciate your customers or try find a better job if you’re being mistreated. I wish there was a Jimmy John’s here instead they do customer service much better and say thank you.
Oliver Vasquez
Always clean area and friendly staff that make our Subs fresh and quick. Excellent choices?
Sandwiches are
Atmosphere: 5
Food: 5
Service: 5
From foothill
Atmosphere: 5
Food: 5
Service: 5
I've been coming to this location for a few years now. And I have to admit the service and quality is slipping. The last 2 times I went in, they got the order wrong, and on my latest trip, the bread was dry and old, if this happens a 3rd time, I'm going to quit Jersey Mike's, there are other options!
Atmosphere: 4
Food: 3
Service: 3
Store owner never responded to 2 customer service complaints about the same issue.Main customer service office said store owner had to respond.I never received a response after two tries.I won't be going back.
Atmosphere: 3
Food: 4
Service: 1
Clean fresh and nice people
My favorite sub place ever!!
Atmosphere: 5
Food: 5
Service: 5
I don't know why, but I never get tired of this place.
Atmosphere: 4
Food: 5
Service: 5
I chose a healthier alternative and asked to have my sandwich placed in a tub instead of with bread eliminating the carbs. Three pieces of meat, a piece of cheese, three tomatoes, and about five pieces of onions and some lettuce for 11 bucks. I must be getting old.
I always order by app and pick up. Sandwiches are always ready and tasty.
Always impressed with Jersey Mike's Subs, no matter what state I'm in. The food is always delicious. I love that they have a dedicated location to make their gluten free subs.
Dietary restrictions: They have a dedicated location to make their gluten free subs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Club Sub
Restaurantji Recommends
Service sucks big time. Employees have bad attitude. Not my fault they couldn't find a better job. Should have studied harder in school.
Worst customer service by the employees and managers
I don't know what happened but all of a sudden they started using less meat I returned a few and gave up one place puts the right amount of meat and then the next time you go it has less
Atmosphere: 1
Food: 1
Service: 1
Last time to order here at Grumpy Mike’s, the employees perhaps aren’t treated well or something (so maybe it’s not their fault) but they simply are not kind or polite each time I’ve come here. You get the impression that your bothering them by placing your order and then they seem upset at you if to can’t interpret their mumblings and have to ask them to repeat what they asked you. They bark the second time. I wondered why this place is always so empty perhaps that’s why. Cheer up peeps…really, smile and appreciate your customers or try find a better job if you’re being mistreated. I wish there was a Jimmy John’s here instead they do customer service much better and say thank you.
Always clean area and friendly staff that make our Subs fresh and quick. Excellent choices?
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