McDonald's

1839 W Chapman Ave, Orange
(714) 938-0118

Recent Reviews

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Cathy Bailey

Got here at 10am and stood in line 25 minutes and when I asked manager on duty if she could please have someone man the front cash register she got snotty with me and said her priority was door dash and drive through....that we could just wait. I had my handicapped Aunt w me. We finally ordered at 1025am then we turned to look and there were 18 people standing in line. You know some people handicapped and elderly have trouble ordering online. This was hands down the worst treatment I've ever had at McDonald's. Its sad. I won't come here next time. I hope this message gets to McDonald's corporate. She was so rude when I asked if we could please get our order in because breakfast ends at 1030am. Don't elderly and handicapped people matter anymore.?

Service: 1

Mary Hilbrands

Today my friends and I stopped at this McDonald’s and they ordered Oreo mc flurries AND THEY TASTED LIKE PICKLES! We went up and told them, they came out with another one and it tasted like pickles AGAIN. We told them and they got mad at us and said they changed the spoons and there is no pickle contamination. This made us feel belittled even though we were telling the truth. We just wanted our sweet treat and they were very unprofessional with the way they handled the situation. They did give one my friends an m&m mc flurry to replace it but they were frustrated with him so my other friend didn’t even bother asking for a replacement.

Atmosphere: 2

Food: 1

Service: 1

Sonia Zamora

Very clean and friendly staff

Kid-friendliness: Yeah

Atmosphere: 5

Food: 5

Service: 5

Josiah Fernandez

We went during non peak hours and didn't receive good service and waited 25 minutes for 2 happy meals with stale fries. The person before us waited 30 min for their one meal and they said because they were waiting for the nuggets...for 30 minutes. Two customers waited over 10 min to get a drink refill. Nobody checked on anyone and nobody at the register. They instructed everyone to use the order kiosk. There were at least 5 employees all in the back. Not sure what happened here but they weren't being friendly for the good wage they now make for fast good. Which is no longer very fast.

Atmosphere: 1

Food: 2

Service: 1

Jessie Kuan

In the line for 20 minutes already. Wait in front of the speaker to order for at least 5 minutes, no one speak, there’s no sound, and the car in front of me pull forward, so I did too, not sure how they are taking the order, and then heard the car behind me got ask to order. I call the number, and the staff is blaming me on only staying in front of the speaker for a minute only, which if they check the camera I’m there so much longer than a minute! And he didn’t even tried to take my order over the phone, instead have me go back in the line and start over, when I’m in line for 20 minutes already!!! Not even nicely asking, he is RUDE!

Atmosphere: 1

Service: 1

cao wei

Do not order from this place! Extremely unprofessional. I waited at the drive-thru for over ten minutes, and no one responded. I thought the machine was broken, so I had no choice but to drive forward. Then, the staff told me I had to go back and line up again. Are you serious? If you can’t do your job properly and just waste our time, you should quit!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burger, Mcdouble, Sandwich, Filet of Fish, Fries, Sausage, 40 PC Chicken Mcnuggets & 2 Large Fries, Hamburger, Big Mac

Meeko

What an unbelievably amazing time I had at McDonald's the other day. Love it.

Atmosphere: 5

Food: 5

Service: 5

Deshon

After you use to kiosk you have to wait forever just to pay for the order. The service use to be 100% better

Atmosphere: 3

Food: 4

Service: 1

JOeY

Fries chicken waiting

Atmosphere: 5

Food: 5

Service: 5

Juan Orozco

Always super slow. Only
Come for last resort but rather drive to the one down in

Atmosphere: 1

Food: 2

Service: 1

Elly Yufarnum

$5 menu special is a good snack choice.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Chicken Mcnuggets, Sandwich, 40 PC Chicken Mcnuggets & 2 Large Fries, Hamburger

Mouse Andrade

Dollar Menue is the

Atmosphere: 3

Food: 4

Service: 3

Oleh Kmet

Rude staff at pickup

Paul Lampton

Very slow, even ordered on the app in advance and still had pull up and wait. I mean how could you not have one hamburger ready that was ordered in advance at noon .. isn't this a hamburger place . Wasn't even that busy . This happened more than once

Atmosphere: 2

Food: 4

Service: 1

Jerry Built

Indian girl at the drive thru got my order wrong and was rude.

Atmosphere: 1

Food: 1

Service: 1

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