The 4 girls, I could see close behind the front counter, had little interezt in helping the 6 people waiting at the front counter, the longest, waited for at least 5 minutes.
It is as if, they (or McDonald's procedures) EXPECT you to use their ordering & pay station kiosk, to serve all your needds, rather than giving good old fashioned customer service at the front counter.
Please fix this McDonalds, or you will continue to loose business.
Atmosphere: 3
Food: 3
Service: 1
Gerry C
Wanted to use the cashier counter & was 2nd in line, and the team member, after finishing up with the person in front of me, served the individual behind me and saying that she was using the kiosk that's why. After which he advised me to use the kiosk/ order station or wait ✋️ 🤔 I'm a senior person and have difficulty reading out the screen, and this service team was not really caring for individuals who are of age and felt disrespected 😤
Atmosphere: 1
Food: 3
Service: 1
Silvia Carrera
Order food 11/23/25 at 4:53 pm order just ice coffee and french fries. Fries where old and my ice coffee didnt had much ice... we ask politely for cup of ice and then we were told to move forward which we said we just need a cup of ice no need to move.. aggresively and rude smack the windom door on us just because we didnt want to move. We ask for a manager and she said i am the manager. Well Maria, u need management skills and better customer services.😡😡
Atmosphere: 1
Food: 1
Service: 1
Kamy
WELL NOT MUCH TO WANT ABOUT MCDONALDS AND WE ALL KNOW THE FLAVOR. IT'S NOT VARIED. BUT THE RESTAURANT IS VERY DANGEROUS INSIDE THE TABLES IN
Atmosphere: 4
Food: 4
Service: 4
Christopher Estrada
Who trained the workers on customer service? You'd think the older workers would know better, but Yelling at a calm customer shouldn't be allowed. On 11/4/24 I went through the drive through past 10pm, got home and my family was gonna eat; My little brother found mold on the bottom bun of his quarterpounder, I called the store at 10:31pm and an older lady with a Hispanic accent picked up. I politely told her that my brother's burger had mold, she paused and said "ok" and not I'm sorry any sign of customer concern. I calmly said "well I'm just letting you guys know to check the buns so nobody gets sick". She yells at me "I said ok!!!"...You don't yell at customers, especially when they are being calm and polite. McDonalds you need to train your workers better.
Drive thru employee that took order didn’t ask much if I needed a sauce for chicken nuggets nor if I want apples slices with happy meals , basically wanted to get my order fast with say less. Don’t expect much but McDonalds raising prices, employees getting paid good aleast try to help the customers. Sad to say there’s always something wrong.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Hamburger, French Fries
Faviola Martinez
I ordered thru app to get my food ready when I arrive and it’s not ready
Atmosphere: 3
Food: 3
Service: 1
Arthur Danielson
This location is hit and miss, which is kinda sad since it's the closest to me. I've gotten food with mold on it, other people's orders, cold fries, and even expired beverages... look over your order before leaving, and you'll be fine
Atmosphere: 3
Food: 3
Service: 3
Casandra Mandeville
Not very nice people working, they look at you with disguste. They need to remember, they work at McDonald's, they need to look in the mirror. They speak around people, about customers, not thinking customers actually understand what they are saying. Workers need to understand, not everyone dresses nice or anything, they come in cause they want food or something to drink. They don't expect to be judged the moment they walk in or drive up. They see I am white and they take about 10 minutes to come up and ask what I want or a manager walks up and asked, why they are not helping me. Last I check, McDonald's is not the extreme elegant restaurant of the world. No.
Hopefully they hire nicer employees or retrain them for several months on how to not judge
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Quarter Pounder Hamburger, Chicken Mcnuggets, Mcchicken, French Fries
5-6 tables have outlets so you can charge your devices
Atmosphere: 5
Food: 5
Service: 5
CJ Yorga
Food was on point today
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sauce, Egg Mcmuffin
Claudio Mayorga
Food was on point today
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sauce, Egg Mcmuffin
yousef mayeli
Too expensive small coffee for senior $2.79
Food: 1
Service: 1
R G
Multiple items on multiple occasions have been incorrect or missing. And multiple members in family have gotten sick from this particular McDonald's in the past we just ate honestly better off not eating from here anymore.
The 4 girls, I could see close behind the front counter, had little interezt in helping the 6 people waiting at the front counter, the longest, waited for at least 5 minutes.
It is as if, they (or McDonald's procedures) EXPECT you to use their ordering & pay station kiosk, to serve all your needds, rather than giving good old fashioned customer service at the front counter.
Please fix this McDonalds, or you will continue to loose business.
Atmosphere: 3
Food: 3
Service: 1
Wanted to use the cashier counter & was 2nd in line, and the team member, after finishing up with the person in front of me, served the individual behind me and saying that she was using the kiosk that's why. After which he advised me to use the kiosk/ order station or wait ✋️ 🤔
I'm a senior person and have difficulty reading out the screen, and this service team was not really caring for individuals who are of age and felt disrespected 😤
Atmosphere: 1
Food: 3
Service: 1
Order food 11/23/25 at 4:53 pm order just ice coffee and french fries. Fries where old and my ice coffee didnt had much ice... we ask politely for cup of ice and then we were told to move forward which we said we just need a cup of ice no need to move.. aggresively and rude smack the windom door on us just because we didnt want to move. We ask for a manager and she said i am the manager. Well Maria, u need management skills and better customer services.😡😡
Atmosphere: 1
Food: 1
Service: 1
WELL NOT MUCH TO WANT ABOUT MCDONALDS AND WE ALL KNOW THE FLAVOR. IT'S NOT VARIED. BUT THE RESTAURANT IS VERY DANGEROUS INSIDE THE TABLES IN
Atmosphere: 4
Food: 4
Service: 4
Who trained the workers on customer service? You'd think the older workers would know better, but Yelling at a calm customer shouldn't be allowed. On 11/4/24 I went through the drive through past 10pm, got home and my family was gonna eat; My little brother found mold on the bottom bun of his quarterpounder, I called the store at 10:31pm and an older lady with a Hispanic accent picked up. I politely told her that my brother's burger had mold, she paused and said "ok" and not I'm sorry any sign of customer concern. I calmly said "well I'm just letting you guys know to check the buns so nobody gets sick". She yells at me "I said ok!!!"...You don't yell at customers, especially when they are being calm and polite. McDonalds you need to train your workers better.
Service: 1
Excellent and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Cheeseburger
Drive thru employee that took order didn’t ask much if I needed a sauce for chicken nuggets nor if I want apples slices with happy meals , basically wanted to get my order fast with say less. Don’t expect much but McDonalds raising prices, employees getting paid good aleast try to help the customers. Sad to say there’s always something wrong.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Hamburger, French Fries
I ordered thru app to get my food ready when I arrive and it’s not ready
Atmosphere: 3
Food: 3
Service: 1
This location is hit and miss, which is kinda sad since it's the closest to me. I've gotten food with mold on it, other people's orders, cold fries, and even expired beverages... look over your order before leaving, and you'll be fine
Atmosphere: 3
Food: 3
Service: 3
Not very nice people working, they look at you with disguste. They need to remember, they work at McDonald's, they need to look in the mirror. They speak around people, about customers, not thinking customers actually understand what they are saying.
Workers need to understand, not everyone dresses nice or anything, they come in cause they want food or something to drink. They don't expect to be judged the moment they walk in or drive up.
They see I am white and they take about 10 minutes to come up and ask what I want or a manager walks up and asked, why they are not helping me.
Last I check, McDonald's is not the extreme elegant restaurant of the world. No.
Hopefully they hire nicer employees or retrain them for several months on how to not judge
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Quarter Pounder Hamburger, Chicken Mcnuggets, Mcchicken, French Fries
Restaurantji Recommends
5-6 tables have outlets so you can charge your devices
Atmosphere: 5
Food: 5
Service: 5
Food was on point today
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sauce, Egg Mcmuffin
Food was on point today
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sauce, Egg Mcmuffin
Too expensive small coffee for senior $2.79
Food: 1
Service: 1
Multiple items on multiple occasions have been incorrect or missing. And multiple members in family have gotten sick from this particular McDonald's in the past we just ate honestly better off not eating from here anymore.
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