SHAME ON YOU NEW OWNERS!!!!! YOU THINK WE WOULDNT NOTICE CHEAPER INGREDIENTS YOU BEEN BUYING!!!! You took my local favorite restaurant and turned it into a mediocre rip off. You think this will make you more money but I can’t come back until you fix what you broke. This place food is unrecognizable compared to the incredible food that used to be served here. The service is great and the employees are wonderful but you owners are CHEAP AND PITYFUL for RUINING a hidden gem!
Atmosphere: 5
Food: 1
Service: 5
NICK MENNELL
Two Stars for Trying Real Hard
Look, I really wanted to love Ojai Burger. The staff? Absolute angels. They greeted me like I was a long-lost relative returning from war, handed me a menu with genuine enthusiasm, and checked on me more times than my mom does when I’m sick. That smile-filled service is the ONLY reason this isn’t a one-star situation. But that burger… oh, that burger. I’ve had cafeteria food with more personality. The patty had the texture of something that gave up on life about halfway through cooking, and the seasoning strategy appeared to be “thoughts and prayers.” The bun was doing its best impression of cardboard, and even the lettuce looked sad to be there.
I wanted to love it. The staff deserved for me to love it. They were so nice that I almost convinced myself it tasted good. Almost. Second star is purely for the service team who clearly have no idea what’s happening in that kitchen, because their enthusiasm does NOT match the product. They deserve better. We all do.
Atmosphere: 2
Food: 1
Service: 5
Jose Chavez
These ratings are a lie.
Unfortunately, there is nothing flavorful about this place. I highly, highly suggest you make this an at-home activity and cook your own burger, even make your own fries. You can buy some new dressings and elevate your home burger.
This goes for eveything on the menu.
Atmosphere: 1
Food: 1
Service: 1
Jorge Mendez
For those debating giving this place a try, don't. It used to have great food and kitchen staff were friends of my group since we came regularly after our night shifts, but after the owner change and new kitchen staff the food quality went down significantly.
David De La Rosa
The burgers were okay, but overrated. The burgers really needs bacon to take it to another level. The pumpkin 🎃 shake was a big fail. Very disappointing.
Atmosphere: 4
Food: 3
Service: 4
mahdieh mazloumi
We visited Ojai Burger randomly on Halloween night, mainly because of their sign for the Pumpkin Spice Shake. They didn’t have it listed in the menu when we ordered, but the staff kindly suggested getting the vanilla shake and said they would adjust it for us.
We tried the Topa Topa Wagyu Fries, Spicy Miso Fries, and the Double Wagyu Smash Burger. Surprisingly, the shake was our favorite, balanced sweetness and a noticeable pumpkin-spice flavor.
The fries tasted very sauce-forward, much heavier on toppings than shown in the menu photos, so the potato flavor was a bit lost. Overall, the food quality and flavors felt average for us.
The cashier was warm and friendly. We sat outside, and although they said they would bring the order when it was ready, it sat on the counter for a bit before someone eventually brought it out to us.
The atmosphere was nice, cozy indoor seating plus a few cute outdoor corners with a good vibe. It’s a comfortable spot.
Atmosphere: 5
Food: 3
Service: 3
Richard Siao
Everything has changed FOR THR WORSE! Very sad. New ownership decided to change things and after last night, we won’t be coming back. They removed some of the more popular burgers 👎🏼 the burgers we did order were bland, little taste and not prepared well. Fries were overcooked and no flavor.
Atmosphere: 2
Food: 1
Service: 2
Marr
The burger was really good, but the service and atmosphere were a bit disappointing
Atmosphere: 4
Food: 5
Service: 4
Donny Duenas
Great burger place, Chris gave me good service. Would recommend to anybody that hasn’t tried 🙏🏽🙏🏽
PHENOMENAL service by these two young men in the front, really nice place, I would recommend to come and try the food out. they go above and beyond to make sure you’re satisfied with your food. and the cooks as well.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Floyd
Great burger place in the circle in Orange. The server was friendly and helpful. We had the Chief Peak burger, spicy miso waygu fries and an Ube shake (all were delicious). We ate outside on the patio ( there was plenty of seating). We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ube Shake
Kathleen Soong
I used to come here regularly, have had many items on the menu, and everything was always delicious. I don't know if there was an owner change or kitchen staff change, but the dinner we just had was very disappointing. The wagyu was tough and dry, the rice was not cooked through, edamame is cooked to mush. The chicken used to have a nice tasty batter that was thin and flaky when fried (Japanese karaage), but tonight it was just a thick layer of flavorless batter, and over-fried. You can clearly see the difference of the food compared to the large posters on the wall. The staff was very nice but it would take a lot for me to come again when the food has changed so much for the worse.
Atmosphere: 4
Food: 1
Service: 4
Bruno Ferreira
I ordered two teriyaki Bowls via Door Dash. It was bad, the chicken trasted and chewed like it was boiled instead of grilled. The rice was mushy like grits or oatmeal and really flavorless. I’ve been here before and the food was never this bad. I would not pay $5 for the food you served. I have to wonder, did the prep mess up? Did your cook quit? What happened? Beware of coming this place for a Teriyaki bowl. Never again. I ate the chicken just because I was really hungry.
One of the best Waygu budget I ever had.
Atmosphere: 5
Food: 5
Service: 5
SHAME ON YOU NEW OWNERS!!!!! YOU THINK WE WOULDNT NOTICE CHEAPER INGREDIENTS YOU BEEN BUYING!!!! You took my local favorite restaurant and turned it into a mediocre rip off. You think this will make you more money but I can’t come back until you fix what you broke. This place food is unrecognizable compared to the incredible food that used to be served here. The service is great and the employees are wonderful but you owners are CHEAP AND PITYFUL for RUINING a hidden gem!
Atmosphere: 5
Food: 1
Service: 5
Two Stars for Trying Real Hard
Look, I really wanted to love Ojai Burger. The staff? Absolute angels. They greeted me like I was a long-lost relative returning from war, handed me a menu with genuine enthusiasm, and checked on me more times than my mom does when I’m sick. That smile-filled service is the ONLY reason this isn’t a one-star situation.
But that burger… oh, that burger. I’ve had cafeteria food with more personality. The patty had the texture of something that gave up on life about halfway through cooking, and the seasoning strategy appeared to be “thoughts and prayers.” The bun was doing its best impression of cardboard, and even the lettuce looked sad to be there.
I wanted to love it. The staff deserved for me to love it. They were so nice that I almost convinced myself it tasted good. Almost.
Second star is purely for the service team who clearly have no idea what’s happening in that kitchen, because their enthusiasm does NOT match the product. They deserve better. We all do.
Atmosphere: 2
Food: 1
Service: 5
These ratings are a lie.
Unfortunately, there is nothing flavorful about this place. I highly, highly suggest you make this an at-home activity and cook your own burger, even make your own fries. You can buy some new dressings and elevate your home burger.
This goes for eveything on the menu.
Atmosphere: 1
Food: 1
Service: 1
For those debating giving this place a try, don't. It used to have great food and kitchen staff were friends of my group since we came regularly after our night shifts, but after the owner change and new kitchen staff the food quality went down significantly.
The burgers were okay, but overrated. The burgers really needs bacon to take it to another level. The pumpkin 🎃 shake was a big fail. Very disappointing.
Atmosphere: 4
Food: 3
Service: 4
We visited Ojai Burger randomly on Halloween night, mainly because of their sign for the Pumpkin Spice Shake. They didn’t have it listed in the menu when we ordered, but the staff kindly suggested getting the vanilla shake and said they would adjust it for us.
We tried the Topa Topa Wagyu Fries, Spicy Miso Fries, and the Double Wagyu Smash Burger.
Surprisingly, the shake was our favorite, balanced sweetness and a noticeable pumpkin-spice flavor.
The fries tasted very sauce-forward, much heavier on toppings than shown in the menu photos, so the potato flavor was a bit lost. Overall, the food quality and flavors felt average for us.
The cashier was warm and friendly. We sat outside, and although they said they would bring the order when it was ready, it sat on the counter for a bit before someone eventually brought it out to us.
The atmosphere was nice, cozy indoor seating plus a few cute outdoor corners with a good vibe. It’s a comfortable spot.
Atmosphere: 5
Food: 3
Service: 3
Everything has changed FOR THR WORSE! Very sad. New ownership decided to change things and after last night, we won’t be coming back. They removed some of the more popular burgers 👎🏼 the burgers we did order were bland, little taste and not prepared well. Fries were overcooked and no flavor.
Atmosphere: 2
Food: 1
Service: 2
The burger was really good, but the service and atmosphere were a bit disappointing
Atmosphere: 4
Food: 5
Service: 4
Great burger place, Chris gave me good service. Would recommend to anybody that hasn’t tried 🙏🏽🙏🏽
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Burger was really dry
For price expected better.
Atmosphere: 4
Food: 2
Service: 4
PHENOMENAL service by these two young men in the front, really nice place, I would recommend to come and try the food out. they go above and beyond to make sure you’re satisfied with your food. and the cooks as well.
Atmosphere: 5
Food: 5
Service: 5
Great burger place in the circle in Orange. The server was friendly and helpful. We had the Chief Peak burger, spicy miso waygu fries and an Ube shake (all were delicious). We ate outside on the patio ( there was plenty of seating). We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ube Shake
I used to come here regularly, have had many items on the menu, and everything was always delicious. I don't know if there was an owner change or kitchen staff change, but the dinner we just had was very disappointing. The wagyu was tough and dry, the rice was not cooked through, edamame is cooked to mush. The chicken used to have a nice tasty batter that was thin and flaky when fried (Japanese karaage), but tonight it was just a thick layer of flavorless batter, and over-fried. You can clearly see the difference of the food compared to the large posters on the wall. The staff was very nice but it would take a lot for me to come again when the food has changed so much for the worse.
Atmosphere: 4
Food: 1
Service: 4
I ordered two teriyaki Bowls via Door Dash. It was bad, the chicken trasted and chewed like it was boiled instead of grilled. The rice was mushy like grits or oatmeal and really flavorless. I’ve been here before and the food was never this bad. I would not pay $5 for the food you served. I have to wonder, did the prep mess up? Did your cook quit? What happened? Beware of coming this place for a Teriyaki bowl. Never again. I ate the chicken just because I was really hungry.
Atmosphere: 1
Food: 1
Service: 1
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