Waikiki Hawaiian Grill

I called multiple times on my way over with not a single answer. I figured they must be busy to not be able to answer the phone but when I arrived there was only one other customer waiting for his food. Even with only two orders in it took more than thirty minutes to get my food. The cashier was nice and seemed to be doing his job but the guy working the grill kept finding time to go check his phone in a spot just out of sight of the cameras. I do enjoy the food here but it seems the staff rather check their personal messages than run the restaurant effectively. While awaiting my order I even saw as they were able to get an order out for a buddy but not for the customers waiting on their orders.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: BBQ Chicken

Oh man... this place used to be my go-to back in the day. I'm not sure what happened, but it has gone downhill pretty aggressively.

At first, it was the fact that nobody answered the phone, I called and called this place, and hardly someone answered. So I ended up going there and ordering the food. Now, this isn't a huge deal, but the problem then goes to the worker, who each time I show up is on their phone ( not kidding).
Yes, I am aware that sometimes you need to check your phone, but what a coincidence it is that each time I went there, the worker was on his phone. Yet somehow, nobody answered the business phone.

Also, the food hasn't been that great either. Again, I am not sure why?
The flavor isn't what it used to be, and the quality of the protein has gotten a bit tougher or even flavorless.

I have been going here for at least a decade now. But ever since I think maybe 2 -3 years ago. This place sucks.
Nah sucks is an understatement, this place is trash now.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Macaroni Salad, BBQ, BBQ Beef, BBQ Chicken, Teriyaki Chicken

The food used to be good. But something has changed. The meat had more veins than anything else. I got the BBQ mix and the ribs where mostly bone, the noodles where missing flavor any flavor, it was just manaseand noodles. The meat had so many veins that it was like eating a string of pearls. I actually chocked on a peice of meat. It was a very disappointing meal.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: BBQ Beef

they gave me adrian head for dinner and the girl in the front was bad i wanted to buss

Atmosphere: 1

Food: 5

Service: 1

This place just don't stop. Every single time I go in there. I leave full. Not a bad thing to say..... waaaaait. During the summer. It gets rather hot in there. Imagine that hot in the summer. Lol this place is great. Period.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: BBQ, BBQ Chicken, Teriyaki Chicken

Very good portions, the food is made to order so there is a small wait but it's definitely worth it. The place is big and comfortable to sit and enjoy your food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Katsu

Great food will definitely go back

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ

Food was really good and staff was really nice. I recommend !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Katsu Lunch Special, Chicken Katsu, Macaroni Salad

Stellar Grinds ????

Atmosphere: 5

Food: 5

Service: 5

Spicy chicken wasn't spicy. Mac is better at other places. Crab Rangoon was bland and over fried. Other places are better. Hard to talk over loud exhaust fans. The teriyaki chicken came out luke warm.

Atmosphere: 1

Food: 2

Service: 3

The food here is very tasty ? I recommend the teriyaki chicken.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Katsu Lunch Special, Teriyaki Chicken

WOULD recommend supper goood!!!

The cashier needs a better attitude. She is very rude. Should look for a different job if she doesn't want to work there instead of treating your customers like that.

Atmosphere: 1

Food: 2

Service: 1

Beyond poor customer service. Called over a dozen of time to place order no answer. Waited 25 minutes for food. Karla and the cook definitely need some help

Very busy at lunch.. lots of parking.. the Teriyaki Chicken was excellent.. the mini-lunch portion is more than enough..