I came through the drive through twice and have asked for a iced gingerbread CHAI with sugar cookie COLD-FOAM which could be easily made with putting the gingerbread flavoring in the chai and not the cold foam, but two times I came I asked for it and the same lady took my order she seemed to be in her late 30s or 40s with a bob. She was really rude and sassy with what I wanted to order both times and even after I tried to explain she still was rude and I ended up having to get something else and when I pulled up to the window she says “well I guess we could have added the gingerbread to the chia with the cookie cold foam, you can order that next time” and that is what I exactly order the day I came in. Very disrespectful and horrible service and when I came the second time she still didn’t let me order it.
Atmosphere: 2
Food: 3
Service: 1
Cynthia Munoz
Starbucks is always the best. We ordered 2 cafe mocha s .they are always delicious ♥️. The service is quick and the people are always so nice.
Atmosphere: 5
Food: 5
Service: 5
Wendy Jo Gonzales
Great service and friendly service
Atmosphere: 5
Food: 5
Service: 5
Petey Gaggingfam
Only order for pick up. That’s all they care about. Over 20 minutes if you order in person as they are focused on pickup orders and drive thru.
Atmosphere: 1
Food: 2
Service: 1
Bunny Rhodes
The service was fast and wonderful
Atmosphere: 5
Food: 5
Service: 5
Amber Jenks
Reliable and consistent! I stopped in for my usual and it was made perfectly—just the way I like it. The staff was friendly and efficient, even during a busy morning rush. This location has a clean, comfortable atmosphere that makes it a great place to catch up on work or just relax. Always appreciate the quick service and familiar comfort.
Atmosphere: 5
Food: 5
Service: 5
Dianna Barbosa
The staff are very friendly and quick. The restroom are stocked and clean.
Atmosphere: 5
Food: 4
Service: 5
Jessica Farnesi
Received the wrong drink order and was not given a receipt or asked for my rewards scan so I can’t be refunded the ridiculous amount they charge for drinks. I ordered a grande hot white mocha and I got a white hot chocolate which is disgusting to drink. When I tried to call the store the line would not transfers to an operator it was just hanging up on me. So I got robbed and nothing to show for it. Thanks Starbucks.
Food: 1
Service: 1
Livvy
Food was fine, The Iced Latte and the Lavender matcha was good, the iced tea was okay… It was very empty and still took a long time before getting our drinks.
I've never really had a bad experience at Starbucks. This one was no different. I appreciate the consistency of their products when travelling.
Service: 5
estero verde
I ordered a hot chocolate. Didn't taste that good, i opened it when i had almost finished it n it had what seemed to loook like oil drops floating on top so i tossed it. The pesto biscuits are actually good. Later i had a hot chocolate from the coffee bean and it was a lot better.. it was light in chocolate but tasty. This coffee bean was at state street downtown Santa Barbara.
Atmosphere: 4
Food: 3
Service: 3
Charles Dominguez
Kim was amazing, really appreciate the business,customer service, & quick & fast .
Atmosphere: 5
Food: 5
Service: 5
Kelly Walter
Male barista at drive thru window was so rude. Overcharged me for a kids drink I’ve ordered before and rolled his eyes when I showed him the menu: called back to speak with manager and young girl posing as a shift mgr ignored the reason for my call and hung up on me. Worst customer service
Atmosphere: 1
Food: 1
Service: 1
Lynnae Cardinale
Alyanh is an excellent barista. She is superior at making my order exactly the way I ordered it. I am continually impressed by her work ethic and coffee connoisseur skills. Her customer service skills are impeccable as she always goes above and beyond to ensure my complex order is done in a timely manner.
I came through the drive through twice and have asked for a iced gingerbread CHAI with sugar cookie COLD-FOAM which could be easily made with putting the gingerbread flavoring in the chai and not the cold foam, but two times I came I asked for it and the same lady took my order she seemed to be in her late 30s or 40s with a bob. She was really rude and sassy with what I wanted to order both times and even after I tried to explain she still was rude and I ended up having to get something else and when I pulled up to the window she says “well I guess we could have added the gingerbread to the chia with the cookie cold foam, you can order that next time” and that is what I exactly order the day I came in. Very disrespectful and horrible service and when I came the second time she still didn’t let me order it.
Atmosphere: 2
Food: 3
Service: 1
Starbucks is always the best. We ordered 2 cafe mocha s .they are always delicious ♥️. The service is quick and the people are always so nice.
Atmosphere: 5
Food: 5
Service: 5
Great service and friendly service
Atmosphere: 5
Food: 5
Service: 5
Only order for pick up. That’s all they care about. Over 20 minutes if you order in person as they are focused on pickup orders and drive thru.
Atmosphere: 1
Food: 2
Service: 1
The service was fast and wonderful
Atmosphere: 5
Food: 5
Service: 5
Reliable and consistent! I stopped in for my usual and it was made perfectly—just the way I like it. The staff was friendly and efficient, even during a busy morning rush. This location has a clean, comfortable atmosphere that makes it a great place to catch up on work or just relax. Always appreciate the quick service and familiar comfort.
Atmosphere: 5
Food: 5
Service: 5
The staff are very friendly and quick. The restroom are stocked and clean.
Atmosphere: 5
Food: 4
Service: 5
Received the wrong drink order and was not given a receipt or asked for my rewards scan so I can’t be refunded the ridiculous amount they charge for drinks. I ordered a grande hot white mocha and I got a white hot chocolate which is disgusting to drink. When I tried to call the store the line would not transfers to an operator it was just hanging up on me. So I got robbed and nothing to show for it. Thanks Starbucks.
Food: 1
Service: 1
Food was fine, The Iced Latte and the Lavender matcha was good, the iced tea was okay… It was very empty and still took a long time before getting our drinks.
Atmosphere: 4
Food: 3
Service: 4
Coffee - that's it.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I've never really had a bad experience at Starbucks. This one was no different. I appreciate the consistency of their products when travelling.
Service: 5
I ordered a hot chocolate. Didn't taste that good, i opened it when i had almost finished it n it had what seemed to loook like oil drops floating on top so i tossed it. The pesto biscuits are actually good. Later i had a hot chocolate from the coffee bean and it was a lot better.. it was light in chocolate but tasty. This coffee bean was at state street downtown Santa Barbara.
Atmosphere: 4
Food: 3
Service: 3
Kim was amazing, really appreciate the business,customer service, & quick & fast .
Atmosphere: 5
Food: 5
Service: 5
Male barista at drive thru window was so rude. Overcharged me for a kids drink I’ve ordered before and rolled his eyes when I showed him the menu: called back to speak with manager and young girl posing as a shift mgr ignored the reason for my call and hung up on me. Worst customer service
Atmosphere: 1
Food: 1
Service: 1
Alyanh is an excellent barista. She is superior at making my order exactly the way I ordered it. I am continually impressed by her work ethic and coffee connoisseur skills. Her customer service skills are impeccable as she always goes above and beyond to ensure my complex order is done in a timely manner.
Atmosphere: 4
Food: 5
Service: 5
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