Arrived Dec. 24 with no heat in the room. Front desk was not able to help. Still no heat the next evening, but by then we had acquired a space heater. The front desk wasn’t aware that we still had a problem with the heater. Sent email to management as per the front desk’s recommendation on the 26th. They had the problem fixed by the time we returned that evening. For some reason, they had set the heat the upper 80’s. We had to leave our door open for a while before going to sleep to try to cool down the room.
The room had no hand soap in the bathroom. The front desk put some in one of their shampoo bottles for us.
The shower controls are very difficult to get right. They seem to get stuck on all hot. Turning it down to cold and then slowly back up seems to be the trick.
Avoid room 12. It’s on the corner and you hear all the street noise and garbage trucks beeping (early in the morning).
I had to call the day after we checked out to get them to email me our folio. The reservations were made online, you’d think that’s what they were going to do since they didn’t offer to print one for us at check out.
The previous time we stayed here the wifi and TV was not working. The Wine Stone Inn is very conveniently located for our visits to this area. However, we’re going to have to explore other options for future visits.
Rooms: Modern rooms with imperfections
Walkability: Easy walk to restaurants
Service: 5
Pinky Promise
Loved it. Location location location 🥰 I loved waking up to free breakfast with many options ❤️
Service: 5
Joseph Gutierrez
Nice room. Clean establishment. Friendly staff. They have elevators.
Service: 5
קטיה שחר
My girlfriend and I, one night during a trip we had. We arrived late at night, and the service provider received us nicely. We asked for hot water to make a cup of tea after a long drive, but it was not possible to get it, but we received a basket with a beautiful greeting and a plate that contained snacks and chocolate, as well as two bottles of water for each of us, which is very nice. The room was spacious, clean as well as the bathroom. The room has a small balcony that overlooks the mountain view from the side. The hotel is located between towns near highway 101 and the location was convenient for continuing the trip on highway 1. The price included breakfast but when we supposedly went down in the morning for breakfast they only served drinks and a snack It should be noted that this is not breakfast but only a drink and a snack.
Rooms: Beautiful, spacious and clean rooms
Nearby activities: unknown
Safety: unknown
Walkability: unknown
Food and drinks: very low level
Noteworthy details: All in all, as a hotel in the middle of the road - recommended
Service: 3
Rose Smith
We love this place, perfect location to wineries and hiking.
Service: 5
Chellie Haga
I was super excited to find this gem. So close to the base! I travel here once a month usually for a couple nights. The staff has always been incredible. The bartender Mariah is the best! Great location, amazing staff and quiet, clean rooms.
Service: 5
Katia
Update. As stated to Mariah, your manager, over email: The invoice received will not be sufficient. There is no proof the refund has been processed with the bank. As per my phone conversation with Mariah today, she agreed to contact the company that processes your CC payments and refunds in order to get the reference number for the refund done. If, as stated, the refund has been processed they might have made an error when trying to do it.
Rooms were comfortable, spacious and clean. Customer service is TERRIBLE. We stayed here during Memorial Day weekend. I made the reservation for two rooms with my cc. When checking out I advised the person at the front desk my friend would use her card to pay for her room. They told me that would not be a problem. That they would credit my cc for half of what they had already charged me when I made the reservation. That person told me the office manager Mariah would take care of it and that I would receive the invoice via email which I never did. A month later and I still haven’t received the credit. I have called the hotel about 6 times by now talked to the office manager Mariah, the general manager Jason among other people and they both assured me that their system shows the credit. I even tried to dispute with my cc it but the hotel replied it is valid with an invoice for both rooms under my cc. The hotel has charged us twice for one of the rooms and they aren’t doing anything to correct it.
Service: 1
Katia Zorrilla
Update. As stated to Mariah, your manager, over email: The invoice received will not be sufficient. There is no proof the refund has been processed with the bank. As per my phone conversation with Mariah today, she agreed to contact the company that processes your CC payments and refunds in order to get the reference number for the refund done. If, as stated, the refund has been processed they might have made an error when trying to do it.
Rooms were comfortable, spacious and clean. Customer service is TERRIBLE. We stayed here during Memorial Day weekend. I made the reservation for two rooms with my cc. When checking out I advised the person at the front desk my friend would use her card to pay for her room. They told me that would not be a problem. That they would credit my cc for half of what they had already charged me when I made the reservation. That person told me the office manager Mariah would take care of it and that I would receive the invoice via email which I never did. A month later and I still haven’t received the credit. I have called the hotel about 6 times by now talked to the office manager Mariah, the general manager Jason among other people and they both assured me that their system shows the credit. I even tried to dispute with my cc it but the hotel replied it is valid with an invoice for both rooms under my cc. The hotel has charged us twice for one of the rooms and they aren’t doing anything to correct it.
Service: 1
yaritza dominguez
Booked this place last minute to go visit a friend for birthday. I was so pleasantly surprised. After long 5 hours on the road, I was welcomed with complimentary beer, room was so cute, clean and they had some snacks for me as well. So happy I found this place would definitely visit again.
Service: 5
Carla Rousseau
Was probably the best place we've ever stayed at. Employees were great, rooms spotless. One just needs to go there to experience it!
Rooms: Very clean each with balconies & beautiful decor.
Walkability: It is located in old town Orcutt which has restaurants & shops. Walked my hour around the area every morning.
Food & drinks: The hotel offers happy hour with activities & a healthy breakfast with the best strawberries ever!
Noteworthy details: Staff was friendly & the guests were as well.
Love this cozy location! Second time here, and they do not disappoint. Great service, comfy rooms, and good location.
Service: 5
Susan Haas
I feel bad for not leaving this review sooner, but we had such an incredible stay at the Wine Stone Inn back in early April. We had 1 night away for our anniversary and we were so lucky to have found this gem of a hotel.When we checked in (at the very tiny reception), they said to enjoy a complementary drink at the bar, and right then the live music started playing.They bring us up to our room and it was incredible! It was the front room (I think #12) with views across the street to the beautiful rolling grassy hills. They left us a hand written note with a complementary bottle of wine. The snack box that they leave for all guests was also such a nice little treat. It was a bit windy that day, but a cute little patio to enjoy the wine and views.Rooms were clean, staff was very friendly. The bar area is where they serve breakfast in the morning and was the perfect start to our day.I had never been to Orcutt before, but I would absolutely go back.
Service: 5
Noah Brunell
Staff was super friendly. Loved the happy hour at the bar. Overall was a great value and close to everything in Old Orcutt.
Service: 5
Charles Thayer
Quaint accommodating clean charming and complimentary glass of wine to boot. Will definitely stay again
Service: 5
Jennifer Quiring
Had a wonderful evening at The Wine Stone Inn. Had a wonderful bottle of Justin Cabernet Sauvignon. Enjoyed tri tip and chicken from Lobo Butcher who was serving outside of the Wine Stone Inn. The ambiance is charming inside of the Inn. The lady pouring the wine was so pleasant. I look forward to returning again.
Arrived Dec. 24 with no heat in the room. Front desk was not able to help. Still no heat the next evening, but by then we had acquired a space heater. The front desk wasn’t aware that we still had a problem with the heater. Sent email to management as per the front desk’s recommendation on the 26th. They had the problem fixed by the time we returned that evening. For some reason, they had set the heat the upper 80’s. We had to leave our door open for a while before going to sleep to try to cool down the room.
The room had no hand soap in the bathroom. The front desk put some in one of their shampoo bottles for us.
The shower controls are very difficult to get right. They seem to get stuck on all hot. Turning it down to cold and then slowly back up seems to be the trick.
Avoid room 12. It’s on the corner and you hear all the street noise and garbage trucks beeping (early in the morning).
I had to call the day after we checked out to get them to email me our folio. The reservations were made online, you’d think that’s what they were going to do since they didn’t offer to print one for us at check out.
The previous time we stayed here the wifi and TV was not working. The Wine Stone Inn is very conveniently located for our visits to this area. However, we’re going to have to explore other options for future visits.
Rooms: Modern rooms with imperfections
Walkability: Easy walk to restaurants
Service: 5
Loved it. Location location location 🥰 I loved waking up to free breakfast with many options ❤️
Service: 5
Nice room. Clean establishment. Friendly staff. They have elevators.
Service: 5
My girlfriend and I, one night during a trip we had.
We arrived late at night, and the service provider received us nicely. We asked for hot water to make a cup of tea after a long drive, but it was not possible to get it, but we received a basket with a beautiful greeting and a plate that contained snacks and chocolate, as well as two bottles of water for each of us, which is very nice.
The room was spacious, clean as well as the bathroom.
The room has a small balcony that overlooks the mountain view from the side.
The hotel is located between towns near highway 101 and the location was convenient for continuing the trip on highway 1. The price included breakfast but when we supposedly went down in the morning for breakfast they only served drinks and a snack
It should be noted that this is not breakfast but only a drink and a snack.
Rooms: Beautiful, spacious and clean rooms
Nearby activities: unknown
Safety: unknown
Walkability: unknown
Food and drinks: very low level
Noteworthy details: All in all, as a hotel in the middle of the road - recommended
Service: 3
We love this place, perfect location to wineries and hiking.
Service: 5
I was super excited to find this gem. So close to the base! I travel here once a month usually for a couple nights. The staff has always been incredible. The bartender Mariah is the best! Great location, amazing staff and quiet, clean rooms.
Service: 5
Update.
As stated to Mariah, your manager, over email:
The invoice received will not be sufficient. There is no proof the refund has been processed with the bank. As per my phone conversation with Mariah today, she agreed to contact the company that processes your CC payments and refunds in order to get the reference number for the refund done. If, as stated, the refund has been processed they might have made an error when trying to do it.
Rooms were comfortable, spacious and clean. Customer service is TERRIBLE. We stayed here during Memorial Day weekend. I made the reservation for two rooms with my cc. When checking out I advised the person at the front desk my friend would use her card to pay for her room. They told me that would not be a problem. That they would credit my cc for half of what they had already charged me when I made the reservation. That person told me the office manager Mariah would take care of it and that I would receive the invoice via email which I never did.
A month later and I still haven’t received the credit. I have called the hotel about 6 times by now talked to the office manager Mariah, the general manager Jason among other people and they both assured me that their system shows the credit. I even tried to dispute with my cc it but the hotel replied it is valid with an invoice for both rooms under my cc. The hotel has charged us twice for one of the rooms and they aren’t doing anything to correct it.
Service: 1
Update.
As stated to Mariah, your manager, over email:
The invoice received will not be sufficient. There is no proof the refund has been processed with the bank. As per my phone conversation with Mariah today, she agreed to contact the company that processes your CC payments and refunds in order to get the reference number for the refund done. If, as stated, the refund has been processed they might have made an error when trying to do it.
Rooms were comfortable, spacious and clean. Customer service is TERRIBLE. We stayed here during Memorial Day weekend. I made the reservation for two rooms with my cc. When checking out I advised the person at the front desk my friend would use her card to pay for her room. They told me that would not be a problem. That they would credit my cc for half of what they had already charged me when I made the reservation. That person told me the office manager Mariah would take care of it and that I would receive the invoice via email which I never did.
A month later and I still haven’t received the credit. I have called the hotel about 6 times by now talked to the office manager Mariah, the general manager Jason among other people and they both assured me that their system shows the credit. I even tried to dispute with my cc it but the hotel replied it is valid with an invoice for both rooms under my cc. The hotel has charged us twice for one of the rooms and they aren’t doing anything to correct it.
Service: 1
Booked this place last minute to go visit a friend for birthday. I was so pleasantly surprised. After long 5 hours on the road, I was welcomed with complimentary beer, room was so cute, clean and they had some snacks for me as well. So happy I found this place would definitely visit again.
Service: 5
Was probably the best place we've ever stayed at. Employees were great, rooms spotless. One just needs to go there to experience it!
Rooms: Very clean each with balconies & beautiful decor.
Walkability: It is located in old town Orcutt which has restaurants & shops. Walked my hour around the area every morning.
Food & drinks: The hotel offers happy hour with activities & a healthy breakfast with the best strawberries ever!
Noteworthy details: Staff was friendly & the guests were as well.
Service: 5
Restaurantji Recommends
Love this cozy location! Second time here, and they do not disappoint. Great service, comfy rooms, and good location.
Service: 5
I feel bad for not leaving this review sooner, but we had such an incredible stay at the Wine Stone Inn back in early April. We had 1 night away for our anniversary and we were so lucky to have found this gem of a hotel.When we checked in (at the very tiny reception), they said to enjoy a complementary drink at the bar, and right then the live music started playing.They bring us up to our room and it was incredible! It was the front room (I think #12) with views across the street to the beautiful rolling grassy hills. They left us a hand written note with a complementary bottle of wine. The snack box that they leave for all guests was also such a nice little treat. It was a bit windy that day, but a cute little patio to enjoy the wine and views.Rooms were clean, staff was very friendly. The bar area is where they serve breakfast in the morning and was the perfect start to our day.I had never been to Orcutt before, but I would absolutely go back.
Service: 5
Staff was super friendly. Loved the happy hour at the bar. Overall was a great value and close to everything in Old Orcutt.
Service: 5
Quaint accommodating clean charming and complimentary glass of wine to boot. Will definitely stay again
Service: 5
Had a wonderful evening at The Wine Stone Inn. Had a wonderful bottle of Justin Cabernet Sauvignon. Enjoyed tri tip and chicken from Lobo Butcher who was serving outside of the Wine Stone Inn. The ambiance is charming inside of the Inn. The lady pouring the wine was so pleasant. I look forward to returning again.
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